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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

555 Fengqi Road, Hangzhou, China, 310006

Wyndham Grand Plaza Royale Hangzhou - A 4.5-star luxury hotel with West Lake views, indoor pool, and multiple dining venues

Located at the northeast corner of West Lake in Gongshu district, this 4.5-star hotel features 293 European-style rooms with free Wi-Fi, private balconies offering city or lake views, and amenities including minibars, flat-screen TVs, and premium bedding. Three onsite restaurants serve diverse cuisines: Yin Hu Xuan Chinese Restaurant provides Cantonese and Hangzhou dishes with greenery views, Cafe Royale offers Asian and Western buffets, and Sawasdee Thai Restaurant specializes in Thai cuisine. Recreational facilities include an indoor pool, health club, sauna, and pool table, while business travelers access 7560 square feet of conference space. Wyndham Grand Plaza Royale Hangzhou sits steps from the Former Residence of Sha Menghai and within a 10-minute walk of Duanqiao Canxue, with Wulin Square and Hangzhou Tower both 0.5 miles away. The 24-hour front desk at Wyndham Grand provides concierge, luggage storage, and room service.

Pros

Private balconies in all rooms offer views of either West Lake or Hangzhou city.

Multiple dining options include Cantonese, Thai, and international buffet cuisine.

Executive rooms provide access to a lounge with complimentary beverages and snacks.

Proximity to West Lake and multiple landmarks within 1-1 mile walking distance.

Conference facilities measure 7560 square feet with business center services.

Cons

Xiaoshan Airport requires a 40-minute drive via car.

Some rooms lack hot tubs, which are only available in specific unit types.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Queen Room
Max:
2 persons
370 sq. feet 
Bed options:
1 King-size bed
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Premier King Room
Max:
2 persons
410 sq. feet 
Bed options:
1 King-size bed
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Deluxe Twin-beds Room
Max:
2 persons
465 sq. feet 
Bed options:
2 Single beds
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Transportation and Accessibility

Transportation options

City Centre
Hangzhou4300 ft
Airports
Hangzhou Xiaoshan International (HGH) 18.7 mi
Train
Hangzhou Railway Station 2.1 mi
Underground
Fengqi Road2000 ft
North Zhonghe Road3700 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Internet access
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Baby pushchair

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

555 Fengqi Road, Hangzhou, China, 310006
Map view
555 Fengqi Road, Hangzhou, China, 310006
Nearby
Huancheng W Rd
Feng Bo Ting
1300 ft
Wulin Road
WuLin Lu ShiShang NvZhuang Jie
1300 ft
No.258 Qingchun Road
HangZhou ChengShi JianShe ChenLieGuan
1300 ft
Tower A
TianYang MingZhu DiXia ShangYeJie
1300 ft
Shopping Area
Xihu times Square
1300 ft
Restaurants
Yinhuxuan Chinese Restaurant
2200 ft
Wyndham Grand Plaza Royale Hangzhou
WADE'S Bar &Grill
2400 ft
3/F
JP Seafood & Grill
1900 ft
No.89 Wulin Road 2/F
Cheng Zhong Chinese Restaurant
2300 ft
No.6 Changshou Road 2/F
Central Market At Midtown Shangri-La
2400 ft
6 Changshou Road
Angelo's
3100 ft
No.6
Hu Pan Ju Tea House
2900 ft
No.1 Shengtang
JiaoYe Thai Restaurant
3000 ft
1-2/F

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.6
7.6/10 based on 28 reviews
Richard
United States, May  2024
8.4/10

The hotel is totally classic with clean and up to the expected level rooms but some ongoing maintenance works. The service was outstanding with a mix of foreign and local staff; however, the rooftop was closed due to bad weather. The location is ideal for those wanting to visit West Lake, being very close to local attractions and shopping streets. The dining experience was awesome with a big choice of dishes. The facilities are top-notch, earning a high rating.

Rooms
7.0
The rooms were old but clean and comfortable.
Service
9.0
The service was outstanding with friendly staff.
Location
9.0
The location is strategic and very close to West Lake and local attractions.
Dining
8.0
The dining is very good with a big variety of options.
Facilities
9.0
The facilities were top-notch.
Maria
United States, October  2023
9.2/10

I had a delightful stay at the hotel. The rooms were spacious, clean, and well-equipped with a nice balcony offering a beautiful view of the hill with a Pagoda on top. The service was exceptional, particularly from Mr Mahdi at the front office, who was always helpful. The location was convenient, just a short walk to the lakeside, perfect for leisurely strolls. The dining experience was satisfying with a good variety of options, and the facilities were top-notch.

Rooms
10.0
The rooms were large, clean, and finished to a high detail.
Service
10.0
The service was exceptional, with Mr Mahdi standing out for his professionalism and helpfulness.
Location
9.0
The location was excellent, just a short walk to the lakeside with a beautiful view of the hill with a Pagoda on top.
Dining
8.0
The dining experience was excellent with a wide selection of choices.
Facilities
9.0
The facilities were great, offering everything needed for a comfortable stay.
Elaine
United States, August  2023
8.8/10

I had a wonderful stay at Windham Hangzhou. The rooms are very spacious and well-designed, making for a comfortable and quiet experience despite ongoing maintenance. However, a proper door from the bedside to the bathroom would be a nice addition. The location is the standout feature, being so close to the lake, shopping areas, and main tourist attractions.

Rooms
9.0
The rooms are so spacious and designed perfectly.
Service
9.0
I was impressed by the staff's guest service-centric attitudes and their willingness to go above and beyond to ensure a pleasant stay.
Location
10.0
The hotel's location is the best feature, situated just walking distance from the river and 10 minutes from the lake and main shopping street.
Dining
8.0
The dining experience was fantastic, offering a wide range of Asian and Western food catering to all kinds of travelers.
Facilities
8.0
The facilities are well-set and provide a great range of amenities for guests to enjoy during their stay.
Patrick
United States, July  2023
8.4/10

My stay at the hotel was truly amazing! The rooms were spacious, clean, and beautifully appointed, making my relaxation time perfect. However, the dining experience was just okay compared to what I expected. The service was warm and friendly, adding a nice touch to the overall experience. The location was spot on, close to the West Lake and bustling Hangzhou metropolis.

Rooms
9.0
The rooms were big, clean, and beautifully appointed, featuring excellent bathroom and dressing areas. The double beds were a great plus!
Service
8.0
The team was super collaborative and always made sure everything was going smoothly during my stay. Their international touch was evident in their service.
Location
10.0
The hotel's location was perfect, being near the West Lake, night market, and a variety of restaurants. It was just what I needed for exploring Hangzhou.
Dining
7.0
The dining experience offered numerous varieties catering to various tastes, but it was satisfactory overall. It met the basic expectations.
Facilities
8.0
The hotel's facilities were quite helpful and satisfactory for my needs, providing the necessary amenities for a comfortable stay.
Mike
United States, June  2023
8.0/10

My stay at the hotel was delightful. The rooms on Level 9 were spacious, clean, and comfortable, although I had a bit of trouble with accessing my room on the 9th floor using my key. The service provided by the English-speaking westerners and the international assistant managers was exceptional, with the most comfy beds I've experienced in China. The location near the West Lake was strategic and convenient for exploring nearby attractions. The dining experience offered a decent selection but could be improved, especially considering the price. Overall, a great value for a comfortable stay near this beautiful area.

Rooms
8.0
My room on Level 9 was spacious, clean, and comfortable. Despite a minor issue with room access on the 9th floor, I enjoyed my stay in room 19xx.
Service
9.0
The service at the hotel was top-notch, with friendly and authentic staff who went above and beyond to assist with any requests. I truly appreciated their care and approachability.
Location
9.0
The hotel's location near the West Lake was excellent, making it easy to explore the lake and other nearby attractions. Being close to the lake and within reach of the city center was very convenient.
Dining
7.0
The dining options at the hotel offered a decent variety, but improvements could be made, especially considering the price charged. I found the food quality to be satisfactory but not exceptional.
Facilities
7.0
The hotel provided good facilities, although some areas, such as the gym in the basement, could be more convenient. Overall, the amenities offered were satisfactory for a pleasant stay.
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Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room