Wyndham Grand Plaza Royale Hangzhou, Hangzhou
About the Hotel
Wyndham Grand Plaza Royale Hangzhou - A 4.5-star luxury hotel with West Lake views, indoor pool, and multiple dining venues
Located at the northeast corner of West Lake in Gongshu district, this 4.5-star hotel features 293 European-style rooms with free Wi-Fi, private balconies offering city or lake views, and amenities including minibars, flat-screen TVs, and premium bedding. Three onsite restaurants serve diverse cuisines: Yin Hu Xuan Chinese Restaurant provides Cantonese and Hangzhou dishes with greenery views, Cafe Royale offers Asian and Western buffets, and Sawasdee Thai Restaurant specializes in Thai cuisine. Recreational facilities include an indoor pool, health club, sauna, and pool table, while business travelers access 7560 square feet of conference space. Wyndham Grand Plaza Royale Hangzhou sits steps from the Former Residence of Sha Menghai and within a 10-minute walk of Duanqiao Canxue, with Wulin Square and Hangzhou Tower both 0.5 miles away. The 24-hour front desk at Wyndham Grand provides concierge, luggage storage, and room service.
Pros
Private balconies in all rooms offer views of either West Lake or Hangzhou city.
Multiple dining options include Cantonese, Thai, and international buffet cuisine.
Executive rooms provide access to a lounge with complimentary beverages and snacks.
Proximity to West Lake and multiple landmarks within 1-1 mile walking distance.
Conference facilities measure 7560 square feet with business center services.
Cons
Xiaoshan Airport requires a 40-minute drive via car.
Some rooms lack hot tubs, which are only available in specific unit types.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Baby pushchair
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is totally classic with clean and up to the expected level rooms but some ongoing maintenance works. The service was outstanding with a mix of foreign and local staff; however, the rooftop was closed due to bad weather. The location is ideal for those wanting to visit West Lake, being very close to local attractions and shopping streets. The dining experience was awesome with a big choice of dishes. The facilities are top-notch, earning a high rating.
I had a delightful stay at the hotel. The rooms were spacious, clean, and well-equipped with a nice balcony offering a beautiful view of the hill with a Pagoda on top. The service was exceptional, particularly from Mr Mahdi at the front office, who was always helpful. The location was convenient, just a short walk to the lakeside, perfect for leisurely strolls. The dining experience was satisfying with a good variety of options, and the facilities were top-notch.
I had a wonderful stay at Windham Hangzhou. The rooms are very spacious and well-designed, making for a comfortable and quiet experience despite ongoing maintenance. However, a proper door from the bedside to the bathroom would be a nice addition. The location is the standout feature, being so close to the lake, shopping areas, and main tourist attractions.
My stay at the hotel was truly amazing! The rooms were spacious, clean, and beautifully appointed, making my relaxation time perfect. However, the dining experience was just okay compared to what I expected. The service was warm and friendly, adding a nice touch to the overall experience. The location was spot on, close to the West Lake and bustling Hangzhou metropolis.
My stay at the hotel was delightful. The rooms on Level 9 were spacious, clean, and comfortable, although I had a bit of trouble with accessing my room on the 9th floor using my key. The service provided by the English-speaking westerners and the international assistant managers was exceptional, with the most comfy beds I've experienced in China. The location near the West Lake was strategic and convenient for exploring nearby attractions. The dining experience offered a decent selection but could be improved, especially considering the price. Overall, a great value for a comfortable stay near this beautiful area.