The Excelsior, A Luxury Collection Hotel, Florence Interior photo The photo shows a grand and elegant hotel lobby. The space is very spacious and well-lit, with a high ceiling adorned with intricate white molding and recessed lighting. 

The focal point of the lobby is a series of large, sculptural light fixtures hThe Excelsior, A Luxury Collection Hotel, Florence Exterior photo This is a warm and intimate indoor photo featuring three people enjoying a meal or conversation at a table.

On the left, a woman with blonde hair, dressed in a deep, rich reddish-brown top, is smiling warmly while looking at the man across the tableThe Excelsior, A Luxury Collection Hotel, Florence Exterior photo This is a vibrant, atmospheric photograph taken on a rooftop terrace, overlooking a sprawling, historic European city, most likely Rome, given the prominent dome in the background (which resembles St. Peter's Basilica).

**In the foreground, there ar
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From964US$ /night
Check-in
13May2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Piazza Ognissanti 3, Florence, Italy, 50123
-
Steps from the Renaissance churches
Perfect
9.0
9.2
/10
4.7
4.6
/5

The Excelsior, A Luxury Collection Hotel, Florence - A historic 5-star hotel with rooftop dining, river views, and a 24/7 fitness studio

The Excelsior, A Luxury Collection Hotel, Florence offers 171 recently renovated rooms and suites, some featuring private balconies with views of the Arno River or Florentine rooftops. Each room includes a Westin Heavenly Bed(R), 32-inch plasma-screen TV, and air conditioning. The sixth-floor SE·STO on Arno restaurant serves contemporary Italian cuisine with 360-degree city views, while ORVM Bar provides Tuscan dishes in a setting with black-and-white marble floors and leather furnishings. A WestinWORKOUT(R) Fitness Studio is accessible 24/7 with Technogym equipment. Located in Santa Maria Novella, the hotel is steps from Santa Maria Novella train station and a short walk from Via Tornabuoni's designer shops. Breakfast options range from a 44.50€ buffet to a 17.50€ light meal in the Caminetto Room.

Pros

SE·STO on Arno offers panoramic sunset views from its glass-enclosed rooftop.

The WestinWORKOUT(R) Fitness Studio includes Technogym equipment available 24/7.

Some rooms feature private balconies overlooking the Arno River or historic rooftops.

Cons

Wi-Fi in rooms costs 15€ per 24 hours for non-Marriott Bonvoy members.

Valet parking fees range from 35€ to 55€ daily, depending on vehicle size.

Must-do experiences

  • Visit the Boboli Gardens for stunning views and peaceful strolls.
  • Taste the famous Ribollita soup at All' Antico Vinaio.
  • Explore the lesser-known Museo di San Marco for art lovers.
  • Stroll through the Mercato di Sant'Ambrogio for fresh local goods.
  • Admire the sunset from Piazzale Michelangelo for breathtaking vistas.
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Select your room type

The Excelsior, A Luxury Collection Hotel, Florence offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Penthouse King Room Terrace
2 persons
325 sq. feet 
1 King-size bed
Heating
Balcony
Classic Junior King Suite
2 persons
325 sq. feet 
1 King-size bed
Heating
Air conditioning
Junior King Suite River View
2 persons
325 sq. feet 
1 King-size bed
Heating
Air conditioning
Panoramic Junior King Suite Terrace
2 persons
380 sq. feet 
1 King-size bed
Heating
Balcony
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Price and Room Availability Calendar

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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid off-site car park
  • Safe deposit box
  • 24-hour reception
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Lift
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Paid babysitting/ Child services

Room features

  • Turndown service
  • Dining table

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • High ceiling
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Dining Onsite

The Excelsior, A Luxury Collection Hotel, Florence, offers two exquisite dining experiences that showcase the rich culinary heritage of Italy. Guests can indulge in contemporary Italian flavors at Se·sto On Arno, with its stunning views, or savor traditional Tuscan dishes at ORVM, both promising delightful moments and local authenticity.
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo This is a brightly lit, stylish interior shot of what appears to be a restaurant or cafe with a panoramic view. The space has a distinctly vintage and somewhat retro aesthetic, with warm, inviting tones.

The walls are predominantly large windows off
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo The photo shows an elegant outdoor dining area, likely a restaurant terrace, with a beautiful view. The terrace is paved with terracotta tiles and features several tables set for dining. 

The tables are covered with white tablecloths and have comfor
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo This is a brightly lit, upscale restaurant with a sophisticated and slightly retro ambiance. The restaurant appears to be located in a high-rise building, offering a stunning panoramic view of a cityscape and possibly some greenery in the distance.

Se·sto On Arno Restaurant & Bar - Temporarily closed

Contemporary Italian
Ambiance
An elegant rooftop terrace with panoramic views of Florence, perfect for a romantic lunch or dinner under the stars.
Key Offerings
Signature dishes include seasonal pasta crafted by skilled chefs, paired with expertly mixed craft cocktails and delightful desserts, ideal for sunset dinners.
Reservation
Reservations recommended.
Hours vary.

ORVM Restaurant & Bar - Temporarily closed

Tuscan
Ambiance
A warm and inviting setting that reflects the charm of Tuscany, providing a cozy atmosphere for casual dining.
Key Offerings
Features a menu rich in local flavors, highlighting traditional recipes and fresh, seasonal ingredients, perfect for a taste of Tuscany.
Reservation
Reservations recommended.
Hours vary.

The Excelsior, A Luxury Collection Hotel, Florence Location

Piazza Ognissanti 3, Florence, Italy, 50123
Map view
Piazza Ognissanti 3, Florence, Italy, 50123
Nearby
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
2000 ft
Church
Ognissanti Church
300 ft
Restaurants
Trattoria dei 13 Gobbi
500 ft
Via del Porcellana 9/r
Winter Garden by Caino
300 ft
Piazza di Ognissanti 1 C/o The St. Regis Florence
ORVM Bar
300 ft
Piazza di Ognissanti 3
Restaurante Il Latini
1300 ft
Via Dei Palchetti 6/r
La Nicchia Winebar Enoteca Bistrot
500 ft
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Explore Florence's Rich Offerings
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
Ponte Vecchio
10 minutes' walk
Historic bridge featuring shops and stunning views of the Arno River, perfect for photos and leisurely strolls.
Gallerie Degli Uffizi
Gallerie Degli Uffizi
12 minutes' walk
Renowned art museum housing masterpieces by Renaissance artists. Guided tours available to enhance the experience.
Piazza del Duomo
Piazza del Duomo
13 minutes' walk
Iconic square featuring the Cathedral of Santa Maria del Fiore. Free admission to explore cathedrals on select days.
Basilica of Santa Maria Novella
Basilica of Santa Maria Novella
5 minutes' walk
Stunning church known for its striking façade and beautiful artwork. Ideal for a quick visit and awe-inspiring views.
Walking Tour of Florence
10 minutes' walk
Guided tours offered around the city, perfect for history lovers and art enthusiasts wanting insights into Florence's past.
Yoga at Parco delle Cascine
30 minutes' walk
Relaxing yoga classes held in the park, ideal for unwinding amid nature. Perfect for all levels; check local schedules.
Bike Rental in Florence
10 minutes' walk
Bike rentals available nearby to tour the city on two wheels. Great for those seeking adventure and unique views.
Trattoria dei 13 Gobbi
Trattoria dei 13 Gobbi
2 minutes' walk
Traditional Tuscan cuisine with a cozy atmosphere. Signature dish: tortellini; popular among locals, reservations recommended.
Winter Garden by Caino
Winter Garden by Caino
1 minute' walk
Fine dining offering a fusion of Italian flavors in an elegant setting. Seasonal menu; perfect for a romantic dinner.
Restaurante Il Latini
Restaurante Il Latini
5 minutes' walk
Vibrant venue known for its rustic Tuscan dishes. Family-style dining; caters to various dietary needs with prior notice.
Teatro della Pergola
20 minutes' walk
Historic theater showcasing a variety of performances, including concerts and plays. Check local listings for events.
ORVM Bar
ORVM Bar
2 minutes' walk
Chic bar ideal for pre-dinner drinks and socializing. Known for craft cocktails and a lively atmosphere, perfect for evenings.
Jazz Night at Caffè Blues
15 minutes' walk
Live jazz performances in a relaxed setting, welcoming all ages. Great option for music lovers looking for a casual night out.
Transportation and Accessibility
City Centre
Florence8 min  ·  2000 ft
Airports
Peretola (FLR)10 min  ·  3.9 mi
Galileo Galilei (PSA)121 min  ·  49.8 mi
Train
Florence Santa Maria Novella Railway Station8 min  ·  2000 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day. 
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
171

Reviews and Ratings

Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Review score
Based on 87 verified reviews
9.3/10
Perfect
93%
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
7.5/10
Location
9.4/10
Paid Wi-Fi
10.0/10
Staff
9.3/10
Value for money
8.3/10
Pros
Helpful staff
Comfortable beds
Museum ticket booking
Lovely breakfast
Impeccable service
Cons
Payment confusion
Excessive charges
Lack of clarification
Employee misunderstanding
Guest reviews
based on 1969 reviews
4.5/5
based on 97 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
How far is the grand The Excelsior, A Luxury Collection Hotel, Florence from the city centre?
Florence city centre is reachable within a 10-minute walk from the grand The Excelsior, A Luxury Collection Hotel, Florence.
What popular attractions are closest to The Excelsior, A Luxury Collection Hotel, Florence?
Guests of The Excelsior, A Luxury Collection Hotel, Florence can visit the modern art museum "Museo Novecento" (6 minutes' walk from the accommodation), or the 15th - century Renaissance mansion "Strozzi Palace" placed 8 minutes' walk away.
Is there a parking at the Florence hotel?
Yes, the Florence hotel features private car parking nearby.
What is the earliest and the latest I can check-out at the Florence hotel?
At the Florence hotel, you can check out from 12:00 till 12:00.
How much does it cost to stay at the grand The Excelsior, A Luxury Collection Hotel, Florence?
The price for a room in the grand The Excelsior, A Luxury Collection Hotel, Florence starts at €964.
What payment methods are available in the enchanting The Excelsior, A Luxury Collection Hotel, Florence?
At the enchanting The Excelsior, A Luxury Collection Hotel, Florence, you can pay using Visa, American Express, and Diners Club.
What room types are available at The Excelsior, A Luxury Collection Hotel, Florence?
Premium Guest Room, Deluxe Double Room, and Premium King Room are among the room types available at The Excelsior, A Luxury Collection Hotel, Florence.
Is the staff at the grand The Excelsior, A Luxury Collection Hotel, Florence multilingual?
Yes, the staff of the grand The Excelsior, A Luxury Collection Hotel, Florence speaks Italian, French, Spanish, and English.
Does The Excelsior, A Luxury Collection Hotel, Florence offer any rental services?
Guests are offered to rent cars directly from The Excelsior, A Luxury Collection Hotel, Florence.
Which facilities are available in the Florence hotel?
Top locations of the Florence hotel include an art gallery and a restaurant, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.

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Rooms and Guests2 Guests, 1 Room