The Excelsior, A Luxury Collection Hotel, Florence, Florence
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Key details
About the Hotel
Piazza Ognissanti 3, Florence, 50123,
-
Steps from the Renaissance churches
Perfect
9.1
9.2
/10
4.8
4.6
/5
Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Balcony views
Beautiful rooms
Attentive concierge
Terrific breakfast
"The rooftop bar provides stunning views and fantastic service and is worth a visit, including the afternoon aperitivo."
Ben from Canada
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"Breakfast dining has been moved to an outdoor terrace on the upper floor and the views were exceptional."
FionaBelle from Canada
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"The room was amazing and the surroundings were magnificent."
Paul
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The Excelsior, A Luxury Collection Hotel, Florence - A historic 5-star hotel with rooftop dining, river views, and a 24/7 fitness studio
The Excelsior, A Luxury Collection Hotel, Florence offers 171 recently renovated rooms and suites, some featuring private balconies with views of the Arno River or Florentine rooftops. Each room includes a Westin Heavenly Bed(R), 32-inch plasma-screen TV, and air conditioning. The sixth-floor SE·STO on Arno restaurant serves contemporary Italian cuisine with 360-degree city views, while ORVM Bar provides Tuscan dishes in a setting with black-and-white marble floors and leather furnishings. A WestinWORKOUT(R) Fitness Studio is accessible 24/7 with Technogym equipment. Located in Santa Maria Novella, the hotel is steps from Santa Maria Novella train station and a short walk from Via Tornabuoni's designer shops. Breakfast options range from a 44.50€ buffet to a 17.50€ light meal in the Caminetto Room.
Pros
SE·STO on Arno offers panoramic sunset views from its glass-enclosed rooftop.
The WestinWORKOUT(R) Fitness Studio includes Technogym equipment available 24/7.
Some rooms feature private balconies overlooking the Arno River or historic rooftops.
Cons
Wi-Fi in rooms costs 15€ per 24 hours for non-Marriott Bonvoy members.
Valet parking fees range from 35€ to 55€ daily, depending on vehicle size.
Must-do experiences
Visit the Boboli Gardens for stunning views and peaceful strolls.
Taste the famous Ribollita soup at All' Antico Vinaio.
Explore the lesser-known Museo di San Marco for art lovers.
Stroll through the Mercato di Sant'Ambrogio for fresh local goods.
Admire the sunset from Piazzale Michelangelo for breathtaking vistas.
Select your room type
The Excelsior, A Luxury Collection Hotel, Florence offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Penthouse King Room Terrace
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Junior King Suite
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior King Suite River View
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Perfect
9.1/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Patio
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
The Excelsior, A Luxury Collection Hotel, Florence, offers two exquisite dining experiences that showcase the rich culinary heritage of Italy. Guests can indulge in contemporary Italian flavors at Se·sto On Arno, with its stunning views, or savor traditional Tuscan dishes at ORVM, both promising delightful moments and local authenticity.
Se·sto On Arno Restaurant & Bar - Temporarily closed
Contemporary Italian
Ambiance
An elegant rooftop terrace with panoramic views of Florence, perfect for a romantic lunch or dinner under the stars.
Key Offerings
Signature dishes include seasonal pasta crafted by skilled chefs, paired with expertly mixed craft cocktails and delightful desserts, ideal for sunset dinners.
Reservation
Reservations recommended.
Hours vary.
ORVM Restaurant & Bar - Temporarily closed
Tuscan
Ambiance
A warm and inviting setting that reflects the charm of Tuscany, providing a cozy atmosphere for casual dining.
Key Offerings
Features a menu rich in local flavors, highlighting traditional recipes and fresh, seasonal ingredients, perfect for a taste of Tuscany.
Reservation
Reservations recommended.
Hours vary.
Location
Piazza Ognissanti 3, Florence, 50123,
Explore Florence
Explore Florence's Rich Offerings
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
10 minutes' walk
Historic bridge featuring shops and stunning views of the Arno River, perfect for photos and leisurely strolls.
Gallerie Degli Uffizi
12 minutes' walk
Renowned art museum housing masterpieces by Renaissance artists. Guided tours available to enhance the experience.
Piazza del Duomo
13 minutes' walk
Iconic square featuring the Cathedral of Santa Maria del Fiore. Free admission to explore cathedrals on select days.
Basilica of Santa Maria Novella
5 minutes' walk
Stunning church known for its striking façade and beautiful artwork. Ideal for a quick visit and awe-inspiring views.
Walking Tour of Florence
10 minutes' walk
Guided tours offered around the city, perfect for history lovers and art enthusiasts wanting insights into Florence's past.
Yoga at Parco delle Cascine
30 minutes' walk
Relaxing yoga classes held in the park, ideal for unwinding amid nature. Perfect for all levels; check local schedules.
Bike Rental in Florence
10 minutes' walk
Bike rentals available nearby to tour the city on two wheels. Great for those seeking adventure and unique views.
Trattoria dei 13 Gobbi
2 minutes' walk
Traditional Tuscan cuisine with a cozy atmosphere. Signature dish: tortellini; popular among locals, reservations recommended.
Winter Garden by Caino
1 minute' walk
Fine dining offering a fusion of Italian flavors in an elegant setting. Seasonal menu; perfect for a romantic dinner.
Restaurante Il Latini
5 minutes' walk
Vibrant venue known for its rustic Tuscan dishes. Family-style dining; caters to various dietary needs with prior notice.
Teatro della Pergola
20 minutes' walk
Historic theater showcasing a variety of performances, including concerts and plays. Check local listings for events.
ORVM Bar
2 minutes' walk
Chic bar ideal for pre-dinner drinks and socializing. Known for craft cocktails and a lively atmosphere, perfect for evenings.
Jazz Night at Caffè Blues
15 minutes' walk
Live jazz performances in a relaxed setting, welcoming all ages. Great option for music lovers looking for a casual night out.
Transportation and Accessibility
City Centre
Florence 8 min · 2000 ft
Airports
Peretola (FLR) 10 min · 3.9 mi
Galileo Galilei (PSA) 121 min · 49.8 mi
Train
Florence Santa Maria Novella Railway Station 8 min · 2000 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Reviews and Ratings
Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Review score
Based on 122 verified reviews
9.4 /10
Perfect
93 %
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.5/10
Paid Wi-Fi
6.2/10
Staff
9.5/10
Value for money
8.4/10
Pros
Helpful staff
Comfortable beds
Museum ticket booking
Lovely breakfast
Impeccable service
Cons
Payment confusion
Excessive charges
Lack of clarification
Employee misunderstanding
Guest reviews
based on 1969 reviews
4.5/5
based on 95 reviews
9.1/10
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FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
What is the distance from The Excelsior, A Luxury Collection Hotel, Florence to the nearest train station?
The hotel is located 500 m from Santa Maria Novella Train Station.
Which popular attractions are close to The Excelsior, A Luxury Collection Hotel, Florence?
Nearby attractions include Ponte Vecchio (1 km), Basilica of Santa Maria Novella (0.5 km), and the Duomo (1 km).
What dining options does The Excelsior, A Luxury Collection Hotel, Florence offer?
The hotel features two restaurants and a lounge bar for dining experiences.
Is breakfast available at The Excelsior, A Luxury Collection Hotel, Florence?
A varied buffet breakfast is available daily at the hotel for an additional charge of 50 EUR.
What amenities are included in the rooms at The Excelsior, A Luxury Collection Hotel, Florence?
Rooms include air conditioning, a 32" plasma-screen TV, complimentary Wi-Fi, and luxurious bedding.
What recreational facilities are available at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel features a 24/7 fitness studio equipped with Technogym facilities.
What are the check-in and check-out times at The Excelsior, A Luxury Collection Hotel, Florence?
Check-in is at 15:00 and check-out is at 12:00.
Is there parking available at The Excelsior, A Luxury Collection Hotel, Florence?
Public parking is available nearby for 55 EUR per day without reservation needed.
Are there any local restaurants near The Excelsior, A Luxury Collection Hotel, Florence?
Nearby restaurants include Trattoria Sostanza (0.5 km), Restaurante Il Latini (0.5 km), and ORVM Bar (0.5 km).
Does The Excelsior, A Luxury Collection Hotel, Florence offer business services?
The hotel has a meeting room and a business center available for guests.
What views can guests enjoy from The Excelsior, A Luxury Collection Hotel, Florence?
Many rooms offer views of the Arno River and the surrounding cityscape.
What wellness services are available at The Excelsior, A Luxury Collection Hotel, Florence?
Guests can book spa treatments at a partner hotel's wellness centre located across the street.