Shirafune Grand Hotel - A 4-star hot spring ryokan with free shuttle service, seasonal dining, and recreational facilities
This 4-star hot spring ryokan features 50 air-conditioned rooms with tatami flooring, flat-screen TVs, refrigerators, electric kettles, safes, and private bathrooms with separate bathtubs and showers. Yukata robes and green tea sets are provided in all accommodations. The property offers indoor/outdoor public hot spring baths, a sauna, massage services, and karaoke facilities. A continental breakfast and Japanese-style dinner featuring seasonal, local produce are served in the dining rooms. Guests can purchase souvenirs at the on-site gift shop. The hotel provides a free shuttle service from JR Matsumoto Train Station and is located 0.5 miles from Shirahone Hot Spring and Ryujin Falls. Additional amenities include luggage storage, laundry facilities, and meeting facilities. A bar/lounge serves drinks at Shirafune Grand Hotel.
Pros
Free shuttle service from JR Matsumoto Train Station
Indoor/outdoor public hot spring baths and sauna
Japanese-style meals featuring seasonal, local produce
All rooms include yukata robes and green tea sets
Proximity to Shirahone Hot Spring (0.5 miles) and Ryujin Falls (0.5 miles)
Cons
The property is located 28 miles from central Matsumoto
No swimming pool or fitness center on site
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
88%
enjoyed the hotel and leave a review
8.8/10
Great
Rooms
9.6
Location
9.6
Service
9.6
Dining
10.0
Guest reviews
8.8/10
based on 5 reviews
6.9
6.9/10 based on 9 reviews
Mark
United States,
January
2025
10.0/10
My family had an amazing stay at Shirafune Grand Ryokan, which was the largest and most modern in Shirahone Onsen. The large corner suite was perfect for us, and we loved the soothing onsen experience after long days of trekking. The dining was outstanding with unique meals tailored to our dietary preferences each night. However, we would have liked a little more variety in the amenities offered throughout the resort.
Rooms
10.0
The corner suite was spacious with a large living room and a cozy bedroom, providing plenty of comfort for the family.
Service
10.0
The hospitality was exemplary, with prompt responses to our requests for a futon mattress and humidifier.
Location
10.0
Situated in the serene mountains, the location provided a perfect backdrop for relaxation, accented by the fresh mountain air.
Dining
10.0
Each meal was a delightful experience, showcasing outstanding menus tailored to our preferences during our three-night stay.
Facilities
10.0
The onsen facilities, both indoor and outdoor, were absolutely amazing and offered a therapeutic retreat after our activities.
Will
United States,
November
2024
9.8/10
My family and I had an absolutely amazing stay at Shirafune Grand. The corner suite was spacious, providing a comfortable environment for all of us. The outdoor and indoor onsens offered rejuvenating experiences after our daily trekking adventures. The dining was exceptional, with unique and delicious dishes tailored to our preferences each night. However, despite its many great features, the hotel could benefit from fine-tuning some small details to reach perfection.
Rooms
10.0
We stayed in a corner suite that included a large living room and a smaller bedroom, which was very spacious and comfortable for my family.
Service
10.0
The hotel provided everything we requested, including a double futon mattress and a humidifier, which really made us feel taken care of.
Location
10.0
Situated in the heart of Shirahone Onsen, the location was serene and surrounded by beautiful mountain views.
Dining
10.0
The food was outstanding, with different dinner options each night specifically customized to meet our dietary preferences.
Facilities
9.0
The onsens, both indoor and outdoor, were beautiful and offered a tranquil escape to relax after long days of trekking.
Angela
United States,
November
2024
9.4/10
My family had a wonderful stay at Shirafune Grand, which features a spacious corner suite ideal for us. The onsen was a relaxing treat after our outdoor adventures, and the food was exceptional with custom meals suited to our dietary needs. We enjoyed sound sleep each night, thanks to the cool mountain air. However, the room could have had a bit more charm for a perfect experience.
Rooms
8.0
We stayed in a large corner suite with a spacious living room and a smaller bedroom. It was clean, but the decor felt a bit too modern for my taste.
Service
9.0
The service was attentive, with the hotel providing extra amenities like a futon mattress and humidifier upon request.
Location
10.0
The location in the mountains is peaceful and beautiful, perfect for nature lovers like us.
Dining
10.0
The food was outstanding with diverse and personalized dinner options every night.
Facilities
10.0
The indoor and outdoor onsens were absolutely amazing for relaxation after our trekking.
Charles
United States,
November
2024
9.4/10
My family and I had an incredible stay at Shirafune Grand. The corner suite was spacious and very comfortable, perfect for our group. The onsen experience, both indoors and outdoors, was soothing after our long days of trekking. The dining was outstanding, with each dinner tailored to our preferences. However, the location is somewhat remote, and it might not suit those looking for more urban amenities.
Rooms
10.0
The corner suite was spacious and had a large living room and a smaller bedroom. It was comfortable and provided everything we needed.
Service
9.0
The hotel was very accommodating, providing us with a double futon mattress and a humidifier when requested.
Location
8.0
The hotel is set in a peaceful mountain area, which is perfect for relaxation but could be considered a bit remote for some.
Dining
10.0
The food was incredibly diverse and delicious, with different dinners every night that catered to our dietary preferences.
Facilities
10.0
The onsen facilities were amazing, offering both indoor and outdoor options to enjoy the therapeutic waters.
John
United States,
October
2024
10.0/10
Our stay at Shirafune Grand was absolutely fantastic! We loved the spacious corner suite and the soothing onsen, both indoors and outdoors, which provided a perfect way to unwind after long days of trekking. The food was a real highlight, uniquely tailored to our dietary needs each day. The only downside was that we wished we could have stayed longer to fully enjoy everything this modern ryokan offers!
Rooms
10.0
The corner suite was spacious and comfortable, featuring a large living room and a cozy bedroom. It was well-maintained and had all the amenities we needed for a pleasant stay.
Service
10.0
The service was excellent; the hotel accommodated our requests for a double futon mattress and a humidifier with ease.
Location
10.0
Situated beautifully in the mountains, the location allowed us to enjoy tranquility and reconnect with nature. It added an extra bit of magic to our stay.
Dining
10.0
The dining experience was outstanding, with different customized dinners each night that catered to our dietary preferences. Every meal was a delightful surprise.
Facilities
10.0
The onsen facilities, both indoor and outdoor, were amazing and provided a therapeutic retreat each evening. It was a major highlight of our trip.