Sheraton Grand Jakarta Gandaria City Hotel, Jakarta
About the Hotel
Sheraton Grand Jakarta Gandaria City Hotel - A luxury hotel with direct mall access, panoramic city views, and extensive event facilities
This 5-star hotel offers 293 guestrooms featuring Sheraton Sleep Experience beds, floor-to-ceiling windows with city views, complimentary Wi-Fi, and marble bathrooms. Guests enjoy direct access to Gandaria City Mall and are located 18 miles from Soekarno-Hatta International Airport. Anigré Restaurant serves buffet-style Asian, Indonesian, and Western cuisine, including oxtail soup, while the Lobby Lounge provides specialty cocktails and live music. The property includes a 24-hour fitness center, outdoor pool, and nearly 40000 square feet of event space with catering services. Sheraton Club Lounge on the 20th floor offers panoramic city views, private check-in/check-out, complimentary breakfast, and evening cocktails. The Sheraton features an art collection with works by Jean-Michel Othoniel and Robert Indiana throughout the property.
Pros
Direct indoor access to Gandaria City Mall with numerous dining and shopping options
Sheraton Club Lounge provides complimentary breakfast, all-day snacks, and evening cocktails
Nearly 40000 square feet of event space with comprehensive catering services
24-hour fitness center and outdoor pool with city views
Art collection featuring works by international and local artists
Cons
The outdoor pool operates from 6:00 AM to 6:00 PM daily
Located in a superblock complex that can experience heavy pedestrian traffic
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Massage
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I stayed at this hotel and was upgraded to a junior suite and later to a grand suite with Titanium benefits. The rooms are new and nice but unfortunately don't offer any daylight. The service was excellent, with staff who handled situations wisely and patiently. The location is ideal for families and couples, attached to a high-end mall. The dining options were varied, and the facilities were top-notch.
My stay at the hotel was fantastic! The rooms were spacious, clean, and truly gave off a luxurious 5-star vibe. The service was incredibly friendly and helpful, making us feel right at home. The location was excellent, right next to the mall, offering convenient access to great dining and entertainment options. The dining experience was delicious, with a wide variety of cuisine to choose from. Overall, a great value for money!
My stay at the hotel was fantastic! The rooms were super comfy and the service was amazing, with very helpful staff. The location is very convenient, situated right next to the famous Gandaria City Mall. The dining experience was very good with a lot of choices. The facilities were top-notch, offering everything I needed for a pleasant stay.
I had an incredible stay at the hotel. The rooms were upgraded to a junior suite and grand suite with Titanium status, offering spacious and luxurious accommodations with a very comfortable king bed. However, the room isolation could be better as noise from adjacent rooms was a bit distracting.
The hotel offers probably one of the best Sheraton standard rooms around. The rooms are modern, clean, comfortable, and filled with amenities, including a big screen TV and Wi-Fi. Thanks to Mr Aldino and Miss Amel for the nice service and keeping my room very clean. Special thanks to Merri for arranging a birthday cake for my partner, and to Fahmi, Arief & Fikri for the room arrangement.