Grand Tropic Suites Hotel, Jakarta
About the Hotel
Grand Tropic Suites Hotel - A serviced apartment hotel with tropical pools, meeting facilities, and proximity to major shopping centers
This 4-star serviced apartment hotel offers 188 units ranging from 312 ft² rooms to 5382 ft² penthouses, all featuring air conditioning, free WiFi, safes, and living areas with sofas. Accommodations include options with private balconies, kitchenettes, microwaves, and work desks, with some suites containing jacuzzi facilities. Grand Tropic Cafe and Resto serves international cuisine through buffet offerings. Recreational facilities include a tropical lagoon swimming pool, children's sandy pool, outdoor tennis court, sauna, spa with traditional treatments, and a well-equipped health club with gym. The property is a 10-minute walk from Taman Anggrek Mall, Central Park shopping centre, and Ciputra Mall, with additional proximity to Kota Kasablanka Mall. Business amenities include 8 meeting rooms accommodating up to 200 participants, a business center, and high-speed internet access. Family services comprise babysitting, interconnected rooms, and laundry facilities. Guests can enjoy breakfast each morning at Grand Tropic Suites Hotel.
Pros
Multiple apartment configurations ranging from 753.5 ft² to 5382 ft² with full kitchens and living areas
Walking distance to Taman Anggrek Mall, Central Park, and Ciputra Mall
Extensive recreational facilities including tropical lagoon pool, tennis court, and spa
Eight meeting rooms with capacity for events up to 200 participants
Cons
Located 12.5 miles from Halim Perdanakusuma Airport
No direct mention of pet-friendly accommodations
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Shops/Commercial services
Dining
- Restaurant
Business
- Meeting/ Banquet facilities
Children
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Shallow end
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Dining table
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a mixed experience at the hotel. The rooms were clean and comfortable, but there was an issue at check-in that caused a delay. The staff, especially Irma from the restaurant and the bellboy team, were courteous and efficient, making my stay pleasant. The hotel's location was convenient, being close to the airport and major malls, although some maintenance is needed. The dining was good overall, but during peak times, there was a wait due to limited seating. The facilities were satisfactory, but a bit more variety would be appreciated.
My stay at the hotel was a mixed experience. The rooms, while spacious, felt a bit old, and the noise from the front-facing room was bothersome due to the traffic throughout the night. However, the hotel staff was helpful in ensuring the room was ready on time.
My stay at the hotel was overall pleasant. The rooms were spacious and clean, but there was a delay with the booking upon arrival. The staff at the concierge department were patient and helpful, offering us detailed explanations. The location was convenient, close to major shopping malls and with easy access to expressways. The dining experience was a bit monotonous, but the staff was accommodating. The facilities were satisfactory, providing a decent experience.
The hotel's rooms are spacious and well-equipped with 2 bedrooms, 2 bathrooms, a kitchen, and a living room. However, the rooms are in need of a major refurbishment, and the old gigantic TV in the queen bedroom can make moving around a bit challenging. The service provided by the concierge department was very gracious and helpful, even manually inputting the booking into the system. The location is quite central, near major shopping complexes like Ciputra and Central Park malls, making transportation accessible. The dining options are vast, especially for vegetarians, but there is room for improvement as food can run out by 9 o'clock without refills. Despite these drawbacks, the hotel's facilities are decent and offer a comfortable stay.
My stay at the hotel was overall pleasant. The rooms were equipped with plates, dishes, cups, and a kettle, but lacked teaspoons and glasses. There was a mix of body odor and strong perfume scent in the air that clung to my luggage even after returning home. The staff was friendly, but the onsite taxi service was not as accommodating. The room had a decent layout, and the dining and kitchen area had basic amenities, although a cooker would cost extra per day. The pricing was not transparent initially. However, the view of the pool was delightful.
The hotel is strategically located between two malls, making it convenient for shoppers and family travelers. The rooms were clean and spacious, but some areas need better maintenance. The service was courteous and efficient, although some staff at the restaurant could be friendlier. The dining options were good, extending hours till 10 am, and the location is relatively near Soekarno Hatta International Airport. Overall, a decent stay for those looking for a convenient spot for shopping and airport access.
The hotel offers spacious rooms with a mix of a bathtub, shower combo, loo, washbasin, and a large wall mirror. The dining room and open kitchen are cool, but there's no cooker; instead, you have a microwave oven, plates, cups, cutlery, cooler, and sink with hot and cold water. An additional fee is required for a cooker, which isn't clearly stated, though the room still boasts a nice view of the pool. The staff during my two stays in April and May 2014 were very friendly and accommodating.
The hotel offers spacious rooms with a living room, kitchenette, and dining room suitable for groups. The view of the pool is pleasant, but the lack of a cooker in some rooms may require an additional fee. The service is prompt and helpful, but there were instances of unprofessional behavior. The location is strategic with many shopping centers nearby, great for family vacations. Dining can be hit or miss with basic buffet style offerings, and the facilities are adequate with some room for improvement.
My stay at the hotel was quite pleasant overall. The rooms, although initially smelly, were promptly changed to a better one upon my complaint, demonstrating great service. The common areas lacked Wi-Fi, but were clean and free of any lingering odors.
My stay at the hotel was pleasant overall. The rooms were decent, offering a bathtub with a shower combo but lacking a cooker which came at an additional cost. The view of the pool was nice, and the staff was friendly. However, the rooms could use some updates.
My stay at this hotel was a mixed experience. The rooms were furnished with a somewhat old and tired style. Our room, suitable for our group of four adults, one young child, and a baby, consisted of a small walking wardrobe and medium ensuite bedroom with a bathtub and shower combo, complete with a loo, washbasin, and a very large wall mirror. The dining room and open kitchen were cool, but the absence of a cooker was a letdown, and if you want one, be prepared to pay extra without prior notice. The staff was friendly, although the Blue Bird taxi service onsite was not cooperative. The rates advertised were reasonable, starting at IDR 575,000. The downside included a lingering smell of a public toilet and burnt cigarette holes in bedding and furniture.
The hotel offers a mixed experience with clean and comfortable rooms but lacking in some amenities and services. The convenient location makes exploring the city easy, yet there are minor drawbacks like inconsistent dining options.
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