Grand Hotel Ortigia, Syracuse
About the Hotel
Grand Hotel Ortigia - A 5-star hotel with sea-view terrace dining, private spa, and historic city center location
This 5-star hotel occupies a late 19th-century building in Syracuse's city center on the island of Ortigia, featuring a rooftop terrace with panoramic sea views and a glass elevator. Grand Hotel Ortigia offers 58 air-conditioned rooms with free Wi-Fi, flat-screen TVs, minibars, and premium bedding, some featuring sea views or parquet floors. La Terrazza sul Mare restaurant serves regional and international dishes with local wines on the top floor overlooking the marina. Facilities include a spa with steam room and spa tub, 538 square feet of conference space, and private parking. Staff provide sightseeing advice for nearby attractions including Piazza del Duomo (0.5 miles) and Maniace Castle (0.5 miles). A rich buffet breakfast with Sicilian pastries, cold cuts, and seasonal fruit is served daily at the terrace. The hotel maintains a wine cellar with international selections.
Pros
Private parking and spa facilities, unique for Ortigia hotels
Rooftop restaurant with panoramic sea views overlooking Penisola della Maddalena
Historic building dating to the late 19th century with modern amenities
Central location within walking distance of Piazza del Duomo and boutique shopping
Cons
Room type and bed configuration are assigned at check-in based on availability
Some rooms feature city views rather than sea views
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach access
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel had a mix of old-fashioned and cool rooms with unexpected views. The service was outstanding with friendly and helpful staff. The location was excellent for both leisure and work purposes. The dining experience was wonderful and plentiful. The facilities provided added convenience and comfort to the stay.
My stay at the hotel was a mix of positives and negatives. The rooms were inconvenient in layout and outdated, but the breakfast on the balcony was delightful. The bar/lounge area provided great dining options.
I had a mixed experience at this hotel. The rooms were large and comfortable, but having to pay extra for powdered coffee and eggs was a downside. The service felt bureaucratic and lacking charm, with slow responses and a sense of disinterest. On the bright side, the location was excellent, offering a beautiful view, and the dining experience, especially with the harbor view, was delightful.
The hotel was not ideal in terms of room amenities as they were very outdated, the bubble bath was not functional, curtains were hard to open, air conditioning barely worked, limited plugs for charging devices, and breakfast was overpriced at 50 euros daily for basic items like powdered coffee and eggs. However, the one-level layout was more comfortable, although noise from the kitchen could be bothersome at times, and it tended to be a bit chilly.
The hotel offers stunning rooms with a mezzanine level and a private balcony overlooking the harbor, yet some rooms lack ventilation. The high-ceiling rooms provide ample storage space for your belongings. The service was accommodating, even assisting with minor requests. The location is superb, with helpful staff and affordable parking. The dining options may not meet the expectations of every guest, but the overall experience is delightful.
I was quite impressed by the unique room layout with a mezzanine level, but they definitely need some refurbishments to improve the overall feel of the suite. The service was a mix of minimally helpful and extremely pleasant and helpful experiences. The location was outstanding, offering beautiful views and convenience. The dining experience overlooking the water was first-class, although a bit lacking in some local sweets.
The hotel rooms were clean and comfortable, offering all necessary amenities, although they felt a bit cramped for our luggage. The service was exemplary, with staff readily available and accommodating, even going above and beyond to refund us and provide breakfast. The location was exceptional, boasting a stunning view, and being the only hotel in the area with convenient onsite parking. Dining was a delightful experience with superb offerings and captivating views.
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