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From42US$ /night
Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

319 Dong Xin Street, Xi'an (Shaanxi), China

Grand Mercure Xian On Renmin Square - A 5-star hotel with spa, indoor pool, and multiple dining options in Xi'an city center

This 5-star hotel offers 202 air-conditioned rooms with minibars, work desks, safes, and free WiFi. Each room includes a flat-screen TV with cable channels and a private bathroom with separate bathtub and shower. Grand Mercure features four restaurants serving Mediterranean, Chinese, Japanese, and Italian cuisines, including the onsite 57 Cafe, plus four bars/lounges. Recreational facilities include a full-service spa offering massages, body treatments, facials, aromatherapy, and hydrotherapy, along with an indoor swimming pool, hot tub, sauna, fitness center, and children's playground. The property provides a business center, 3595 square feet of event facilities, express check-in, concierge services, and babysitting. Located in the city center, Grand Mercure Xian On Renmin Square is a 5-minute drive from Xi'an Railway Station and within walking distance of Shaanxi Science and Technology Museum.

Pros

Full-service spa offering massages, body treatments, facials, aromatherapy, and hydrotherapy

Four restaurants serving Mediterranean, Chinese, Japanese, and Italian cuisines

Indoor swimming pool, hot tub, sauna, and fitness center

Walking distance to Shaanxi Science and Technology Museum and city center attractions

Business center with 3595 square feet of event facilities and express check-in

Cons

Xianyang International Airport is 25 miles from the property

Some nearby attractions require transportation beyond walking distance

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
325 sq. feet 
Bed options:
1 King-size bed
Shower
Bathtub
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Deluxe Suite
Max:
2 persons
650 sq. feet 
Bed options:
1 King-size bed
Shower
Bathtub
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Classic Queen Room
Max:
2 persons
220 sq. feet 
Bed options:
1 King-size bed
Shower
Bathtub
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Transportation and Accessibility

Transportation options

City Centre
Xi'an (Shaanxi)3300 ft
Airports
Xi'an Xianyang International (XIY) 23.1 mi
Train
Xi'an Railway Station5000 ft
Underground
Dachaishi2000 ft
Wulukou2300 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Billiard tables

Services

  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Garden area

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

319 Dong Xin Street, Xi'an (Shaanxi), China
Map view
319 Dong Xin Street, Xi'an (Shaanxi), China
Nearby
Shaanxi Science and Technology Museum
1600 ft
Restaurants
Cyclist Restaurant
1000 ft
No.25 Huangcheng East Road
Ya Zhu Restaurant
1700 ft
XinCheng Distinguish DongXin Street 319
Azur
1300 ft
No.319 Dong Xin Street
Haidilao Hot Pot Cheng
2500 ft
Dong Wu Road 65
Starbucks
2300 ft
XinCheng District JieFang Road 111
Yue Zhen Xuan
2900 ft
DongXin Street 256

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 15 reviews
8.6
8.6/10 based on 302 reviews
Paul
United States, May  2024
8.6/10

My stay at the hotel was truly remarkable. The rooms were not only new but also spacious and in excellent condition. I particularly enjoyed the suite, which was simply awesome. The furnishings were comfortable and nicely done, making my stay very pleasant.

Rooms
9.0
The rooms were comfortable and nicely furnished.
Service
10.0
The service was top-notch, almost like having a personal concierge. The staff went above and beyond to assist with transfers and even cooked eggs and noodles to order. A truly exceptional experience!
Location
9.0
The location was superb, especially for exploring the Muslim street with its abundance of things to see, buy, and eat. Easily accessible to main attractions in Xi'An, it was a convenient base for my exploration. The traditional feel of the area added to the charm of the visit.
Dining
7.0
The dining experience was satisfactory overall. They were accommodating enough to open early for us, ensuring we didn't have to settle for a breakfast box during our early departure. The quality was decent, although nothing exceptional.
Facilities
8.0
The facilities were well-maintained and offered a pleasant experience during my stay.
Karl
United Kingdom, May  2024
6.2/10

The hotel rooms were clean but had some old rubbish under the bed. The staff was not accommodating for non-credit card payment and wanted to retain the deposit. The rooms were extremely dark and in need of refurbishment.

Rooms
5.0
The rooms were quite dark, and there was old rubbish under the bed. They need a deep refurbishment.
Service
7.0
The staff in this hotel were located in a very deserted place during heavy rain which made it challenging to reach. However, they were friendly and had a good understanding of English.
Location
6.0
The hotel is conveniently located close to the Bell Tower area and the Muslim Quarter, accessible by public transportation or a 20-25 minute walk. It's not ideal for walking but is far enough from noise and busyness.
Dining
7.0
The dining experience was fine, and they accommodated our early departure by opening earlier. However, the place gets packed rapidly in the morning.
Facilities
5.0
The facilities are average and could be improved. Some aspects need attention.
Frederick
United Kingdom, May  2024
7.2/10

I had a mixed experience at this hotel. The staff, especially Leon at the front desk, were extremely friendly and always willing to go the extra mile, though the overall service felt more basic for an international brand like Grand Mercure. The location was a bit tricky to navigate, not very convenient for walking, and felt a little too secluded being in a gated compound in Xi'an. On the bright side, the dining experience was enjoyable with a great mix of Western and Eastern options. The facilities offered were satisfactory with room service, car hire, dry cleaning, laundry, and tours/ticket assistance available.

Rooms
7.0
Service
8.0
The staff, especially Leon at the front desk, were extremely friendly and helpful.
Location
6.0
The location was not very convenient for walking and felt somewhat secluded being in a gated compound in Xi'an.
Dining
8.0
The dining experience was good with a variety of Western and Eastern options available.
Facilities
7.0
The hotel provided standard facilities like room service, car hire, dry cleaning, laundry, and tours/ticket assistance.
Nigel
United Kingdom, April  2024
8.2/10

The hotel offers clean and comfortable rooms with great amenities like AC and a Nespresso machine. The service is friendly and helpful despite some initial issues. The location, though quiet and relaxing, may not be very convenient for walking. The dining options are varied, with both Chinese and Western choices available. Overall, a nice stay with a few minor drawbacks.

Rooms
9.0
I loved the rooms - they were so cozy that I ended up wearing thick wool socks to bed even in summer! The AC was a blessing, and having a Nespresso machine right next to my bed was a luxury.
Service
8.0
The staff turned things around and ended up being very friendly and helpful throughout my stay. They made sure I had everything I needed despite the rocky start.
Location
7.0
The hotel is situated in a very quiet and relaxing compound, but it's a bit out of the way for walking around. However, it's not too far from the East gate of the wall and offers a serene environment.
Dining
8.0
The dining experience was pleasant with a good selection of Chinese and Western options. The proximity to the nearby Sofitel hotel provided even more choices for meals.
Facilities
9.0
The hotel facilities were excellent, with everything I needed for a comfortable stay. The presence of sofas and coffee tables in the rooms added a touch of luxury.
Steve
United States, March  2024
8.2/10

The hotel is ideally located within walking distance of major sights such as the historical areas, but the gated compound setting seemed a little out of place. The rooms, though not quite as depicted in the photos, were still comfortable and nicely furnished. The service was very friendly and attentive, except for the occasional Wi-Fi issue, and the breakfast offered a good variety. The dining experience was very enjoyable. The facilities were well-maintained, making for a pleasant stay overall.

Rooms
7.0
The rooms, although not exactly as shown in the photos, were comfortable and nicely furnished.
Service
9.0
The service was very friendly and attentive, with a good variety of breakfast options.
Location
8.0
The hotel's central location allowed for easy exploration of the city's attractions, with a convenient proximity to various restaurants.
Dining
9.0
The dining experience was very enjoyable with a good variety of offerings.
Facilities
8.0
The facilities were well-maintained, adding to a pleasant overall stay.
Albert
United States, January  2024
7.6/10

My stay at the hotel was pleasant overall. The rooms were clean and comfortable, with a gigantic bed that provided a good night's sleep. The service was friendly and helpful, although it did not meet the brand's usual standards. The location was pretty good, especially for exploring the nearby Renmin Square Park & Gardens. The dining options were quite good, offering a variety of Eastern and Western choices.

Rooms
8.0
The rooms were a reasonable size and had all the usual facilities. The bed was clean and comfortable with a gigantic size that was impressive. I also appreciated the lounge area and writing desk.
Service
7.0
The staff were pleasant and helpful, some speaking English, which made communication easier. Special thanks to the hospital who streamlined everything with his excellent English and knowledge.
Location
8.0
The hotel's location in Renmin Square Park & Gardens was beautiful. It was a central location near major tourist spots like the drum and bell towers.
Dining
8.0
The dining experience was quite good with a variety of Eastern and Western choices. However, it's worth noting that some dining options came with an additional cost.
Facilities
7.0
The facilities provided by the hotel were satisfactory and met my needs during the stay.
Douglas
United Kingdom, January  2024
7.8/10

My stay at the hotel was pleasant overall. The rooms were clean, spacious, and nicely furnished, although some areas appeared dated. The service from the staff was friendly and efficient. The location was convenient for accessing key attractions but lacked some desired aspects. The dining experience was satisfactory, offering good value for the money. The facilities provided added to the comfort of my stay.

Rooms
8.0
The rooms were clean, spacious, and well-furnished, with a comfortable king-size bed and a nice lounge area. However, some parts seemed a bit dated.
Service
9.0
The staff was friendly and handled all requests efficiently, making my stay more enjoyable.
Location
7.0
The hotel's location struck a balance between being away from the noise yet close enough to reach attractions like the Bell Tower area and the Muslim Quarter easily.
Dining
7.0
The dining experience offered good value for the money, with a variety of options to choose from within the old city of Xi'an.
Facilities
8.0
The facilities at the hotel added to the overall comfort of my stay, enhancing the experience.
Richard
United Kingdom, December  2023
8.4/10

The hotel offers comfortable rooms with great amenities and a convenient location, although it may feel somewhat dated. The service is top-notch, but the dining options could be enhanced. Overall, a good value for money stay.

Rooms
8.0
The room was comfortable and nicely furnished, with excellent AC that I had to wear thick wool socks in bed even in summer. The Nespresso machine next to my bed was a nice touch. It was clean and quiet, although somewhat dated.
Service
9.0
The service at Grand Mercure was adorable and very professional. The staff was always ready to assist, from cooking eggs to arranging tours. They really made me feel welcomed.
Location
7.0
The hotel is located in a very quiet and relaxing compound, within walking distance to many major sights including historical spots. However, public transport access may be a bit challenging.
Dining
9.0
Dining at 115 yuan was impressive with a sumptuous setting and a variety of dishes to choose from. The gluten-free options were greatly appreciated.
Facilities
9.0
The hotel facilities were great, with everything I needed for a comfortable stay. The combination of amenities and services made my stay enjoyable.
clean
somewhat dated
Michael
United Kingdom, December  2023
7.8/10

The hotel rooms felt a little dim in the evenings even with all lights turned on, giving a dark and gloomy atmosphere. While spacious, they had an old feel and being on the first floor meant no view and some noise. The location inside the city walls was perfect for a quiet and relaxing stay. The dining options included a nice variety of both Chinese and Western food.

Rooms
7.0
The rooms were spacious but old, with a dark and dingy feel, especially on the first floor with no view and some noise.
Service
8.0
The staff were excellent and able to speak good English, although there was a small misunderstanding initially about the length of stay.
Location
9.0
The location inside the city walls was perfect for a quiet and relaxing 'compound' environment.
Dining
8.0
The dining experience had a good selection of both Chinese and Western options, offering a variety of choices.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay, although some areas felt dated.
George
United Kingdom, November  2023
7.2/10

The hotel offered clean and spacious rooms with a king-size bed, lounge, and writing desk at a reasonable price for a 4-night stay. Guests could access the facilities at Sofitel, including the swimming pool, but the rooms felt a bit small and dated.

Rooms
8.0
The rooms were clean, large, and well-furnished with a comfortable king-size bed, lounge, and writing desk.
Service
7.0
The service was prompt, with staff attending to requests courteously. However, issues arose, such as the inability to provide a failure receipt.
Location
7.0
The hotel's location was convenient for walking to historical sights like the beet street and Muslim quarter, but it was a bit far from other attractions.
Dining
6.0
The dining experience was acceptable with a good selection of Chinese and Western dishes available, but the service could be improved.
Facilities
8.0
The hotel offered a range of facilities, including room service, car hire, dry cleaning, laundry, and tours/ticket assistance.
Garry
United Kingdom, October  2023
7.6/10

My stay at the hotel was a mixed experience. The rooms, although well-appointed with a large bathroom featuring both a tub and walk-in shower, had a lingering smell of stale cigarette smoke despite requesting a non-smoking room. They were on the dark side and a bit small, but they were equipped with all the necessities including a safe and fridge. The service was generally good, especially with the manager, Mr Daniel Sun, being excellent, but there were shortcomings with English proficiency and allowing smoking in the hotel. The location was practical, inside the moat and not far from the city center, though there was only a single ping-pong table near the pool. The dining options were diverse and excellent, although a bit presumptuous, located at the nearby Sofitel hotel. Overall, the facilities were adequate, but there were some noticeable areas for improvement.

Rooms
7.0
The rooms were well-appointed, with a large bathroom featuring a tub and walk-in shower, but had a lingering smell of cigarette smoke.
Service
8.0
The service was generally good, especially with the excellent manager, Mr Daniel Sun, despite some issues with English proficiency and smoking policy.
Location
8.0
The hotel's location was practical, inside the moat, near the city center, but with limited recreational facilities.
Dining
8.0
The dining experience offered diverse and excellent options at the nearby Sofitel hotel.
Facilities
7.0
The facilities were adequate but had some noticeable areas for improvement.
Gertrude
United States, July  2023
6.0/10

The hotel was a little noisy at 20:00 but overall provided a decent experience. The rooms were very small and outdated with old furniture, making it feel less comfortable. On the positive side, the location was great and ideal for Gluten Free clients. The dining experience, despite being in the hotel next door, offered fresh fish. The facilities were satisfactory.

Rooms
5.0
The rooms were very small, no separate shower, very outdated, and had old and worn furniture and carpet. The bed was uncomfortable, and the wifi was very bad.
Service
5.0
The service had some issues as the entrance was out of sight and there were disturbances due to excessive knocking on the door, affecting sleep.
Location
7.0
The location, within the more atmospheric city walls, felt exclusive and ideal for Gluten Free clients but seemed a little 'colonial' being in a gated compound.
Dining
6.0
The dining experience was decent, with fresh fish available, even though it was in the hotel next door. However, walking to the restaurant may not be convenient for all guests.
Facilities
5.0
The facilities provided were average but could be improved to enhance the overall guest experience.
Todd
United States, July  2023
8.0/10

The hotel was in a cozy enclosed area with other hotels, offering access to a nice pool at Sofitel. The rooms were a bit dim and small, prompting me to request a room change due to mold in the shower tile. Overall, it provided a comfortable stay but lacked brightness and spaciousness.

Rooms
7.0
The rooms were fine, though I had to ask for a room change upon arrival due to mold in the shower tile. They were a bit dark and small.
Service
8.0
The staff members were quite helpful and accommodating, trying to alleviate any issues I had upon check-in. They even managed to arrange an early check-in for us, which was appreciated.
Location
9.0
The location was nice, offering an ideal spot for Gluten-Free clients. It was within walking distance to many sights, including historical attractions and shopping areas, striking a good balance between serenity and accessibility.
Dining
8.0
Dining options were available at a nearby hotel, presenting a memorable experience with a nice selection, despite being a bit crowded in the mornings.
Facilities
8.0
The facilities at the hotel were satisfactory, providing all necessary amenities for a comfortable stay.
Adam
United Kingdom, July  2023
6.6/10

The hotel had a convenient location with nearby attractions and dining options. The rooms, although outdated and dirty, were non-smoking and spacious. The service was exceptional but lacking in enforcing non-smoking policies. Dining offered a good selection of dishes. Overall, the facilities were average.

Rooms
6.0
The rooms, while old and tired, were spacious and non-smoking.
Service
8.0
The service was outstanding and very helpful, but there were issues with enforcing non-smoking policies.
Location
7.0
The location was convenient with various nearby attractions and dining options.
Dining
7.0
The dining experience offered a good selection but with no standout dishes.
Facilities
5.0
The facilities were average overall.
Mike
United Kingdom, June  2023
7.0/10

I had a mixed experience at this hotel. While the rooms were very spacious and had everything we needed, they felt like the hotel was trying to be elegant but falling short. On the positive side, the location was great, providing a quiet and relaxing atmosphere, yet close enough to the city center's main attractions. However, the service had its ups and downs with helpful staff but excessive knocking on doors at odd hours. The dining was decent with an early breakfast start, ideal for tours, but nothing extraordinary.

Rooms
7.0
The rooms were very spacious and had everything we needed.
Service
6.0
The staff were helpful and polite, but the excessive knocking on the door was disturbing.
Location
8.0
The hotel is in a very quiet and relaxing 'compound' within easy reach of the city center's main attractions.
Dining
7.0
The dining experience was good with an early start, suitable for tours.
Facilities
7.0
The facilities were adequate, offering essential services for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room