Zholdasbekov Street 9A,
Almaty,
Kazakhstan,
050013,
Almaty City
Grand Hotel Eurasia - A 4-star Medeu District hotel with city views, kitchenette rooms, and a fitness center
This 4-star hotel in the Medeu District provides 24-hour front desk service, express check-in/check-out, and free WiFi throughout the property. All air-conditioned units include a flat-screen TV with satellite channels, a kitchenette with refrigerator and microwave, a dining area, and a private bathroom with shower, free toiletries, and hairdryer. Some rooms feature a seating area and offer views of the city. Recreational amenities include a sauna and a fitness center. A continental breakfast is available each morning at Grand Hotel Eurasia. The property is set 2296.6 ft from the Central State Museum of the Republic of Kazakhstan and within walking distance of the National Museum of Kazakhstan. A paid airport shuttle service operates to Almaty International Airport, located 12.5 miles away.
Pros
The 24-hour front desk and express check-in/check-out provide convenience for guests with varying schedules.
Each room includes a kitchenette with refrigerator and microwave for meal preparation.
The sauna and fitness center offer recreational options without leaving the property.
The central Medeu District location places multiple museums and landmarks within 0.5 miles.
Cons
The paid airport shuttle service involves additional cost for airport transfers.
Some rooms may experience noise as the property is situated in a central urban district.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
This grand hotel provides facilities designed for comfort and memorable stays.
Free Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski to door
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's play area
Spa & Leisure
Massage
Room features
Heating
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Zholdasbekov Street 9A,
Almaty,
Kazakhstan,
050013,
Almaty City
Map view
Zholdasbekov Street 9A,
Almaty,
Kazakhstan,
050013,
Almaty City
City landmarks
Park
Central Park
2.0
mi
Museum
Central State Museum of Kazakhstan
4600 ft
Event hall
Republic Palace
3900 ft
Landmark
Kazakhstan Independence Monument
4600 ft
Landmark
Monument to Abai Qunanbaiuli
3100 ft
Landmark
Republic Square
3100 ft
Garden
Botanical Garden
2.2
mi
Shopping Area
Dostyk Plaza
2500 ft
Landmark
Archeology Museum
4200 ft
Park
Park the 28 Guardsmen
1.7
mi
Landmark
Kok Tobe park
3900 ft
Church
Ascension Cathedral
1.7
mi
Landmark
Almaty Television Tower
4100 ft
Zoo
Almaty Zoo
2.2
mi
Landmark
Golden Warrior Monument
4600 ft
Museum
The Museum of Arts of the Republic of Kazakhstan
1.8
mi
Stadium
Almaty Central Stadium
1.6
mi
Landmark
Presidential Residence
2200 ft
Landmark
Cinemax Dolby Atmos 3D
2700 ft
Store
Ritz Palace
2700 ft
Landmark
Park Of The Foundaton Of The First President Of The Republic Of Kazakhstan
3100 ft
Landmark
Monument of Independence
3100 ft
Landmark
Arman
2800 ft
Landmark
Ramstor
3000 ft
Landmark
Lermontov Russian Drama Theatre
1.6
mi
Landmark
National Academy of Sciences of the Republic of Kazakhstan
1.4
mi
Landmark
Park
1.1
mi
Mall
Colibri
3900 ft
Landmark
Abay State Opera & Ballet Theatre
1.6
mi
Landmark
Almaty Tower
3.0
mi
Nearby
Cinemax Dolby Atmos 3D
500 ft
Restaurants
Ocean Basket Dostyk Plaza
400 ft
Samal-2
Cafe central
900 ft
Samal 2nd Microrayon 111
Roma Caffe
1100 ft
Dostyk ave corner of Zholdasbekova st. Mall Dostyk Plaza
Yard House
1100 ft
Samal 1st Microrayon 2
Tyubeteika
1900 ft
Samal 1-I Microrayon 2
Urban Coffee
3200 ft
Satpayeva St.
The Monkey
2000 ft
Radlova
Local Coffee and Pizza
3100 ft
Valikhanova
Social Coffee
3900 ft
Satpayeva St.
Gastronomia
2200 ft
Samal 2
Planeta Sushi
400 ft
Dostyk 202
Reviews and Ratings
Feedback from previous guests about their experience.
46%
enjoyed the hotel and leave a review
Convenient Location
Friendly Service
Room Condition
Limited Dining Options
5.0/10
Guest rating
Rooms
5.3
Location
8.0
Service
6.5
Dining
5.0
Guest reviews
5.0/10
based on 10 reviews
7.1
7.1/10 based on 749 reviews
Tom
United States,
May
2024
7.0/10
I stayed at the hotel, which is conveniently located in front of the Samal Towers business center. The rooms were quite big, and the bathroom spacious, but unfortunately, the maintenance was not up to par, with tiles coming off the wall and issues with the temperature regulation. The service, however, was excellent, with polite and accommodating staff. The location was perfect for both business and leisure travelers, close to various attractions and amenities. The dining options were limited, resembling those of a lower-tier hotel, but the overall facilities were adequate.
Rooms
5.0
The rooms were spacious but poorly maintained, with issues like tiles coming off the walls and temperature problems.
Service
9.0
The service was top-notch with very courteous and accommodating staff.
Location
8.0
The hotel's location is perfect for business and leisure, with easy access to key areas and attractions.
Dining
5.0
The dining options were quite limited and substandard, more akin to a lower-tier hotel.
Facilities
6.0
The facilities were decent, but nothing exceptional stood out.
Cliff
United States,
February
2024
7.0/10
Upon arrival, I found the hotel to be in a great location, centrally situated in Almaty with a large shopping center nearby. The rooms, unfortunately, were not up to par, with tiles coming off the walls and various issues in the bathroom. Service was friendly and accommodating, although there were some challenges at reception. The dining options were limited and could use improvement, but the location was definitely a standout point of the hotel.
Rooms
5.0
The rooms were appallingly put together, with issues like tiles coming off the walls and poorly attached sink and bath. The paint was also peeling off, giving a less than pleasant vibe.
Service
7.0
The service was generally friendly, but there were occasional hitches at the reception. However, the staff were attentive and responsive during my stay.
Location
9.0
The location was the standout feature of the hotel, being centrally located in Almaty with a convenient shopping center nearby. It was ideal for my needs during the stay.
Dining
5.0
The dining experience left much to be desired as the options were quite limited. It was perhaps the weakest aspect of my stay at the hotel.
Facilities
5.0
The facilities were basic with no notable highlights. It could benefit from some upgrades to enhance the overall guest experience.
Convenient Location
Room Condition
Stuart
United States,
February
2024
6.4/10
The hotel is conveniently located within a recreation park and close to a large shopping center, making it easy to explore Almaty. The rooms are decent but need improvement in maintenance and cleanliness. The staff is polite and accommodating. The dining options are quite limited, but the warm bread is a nice touch. Overall, the facilities are average with room for enhancement.
Rooms
5.0
The rooms, though decent, need improvement in maintenance and cleanliness.
Service
7.0
The staff was polite and accommodating.
Location
8.0
The hotel's location within a recreation park is a plus, and it's close to a large shopping center.
Dining
6.0
While the dining options are limited, the warm bread provided is a nice touch.
Facilities
6.0
The facilities are average with room for improvement.
Convenient Location
Room Maintenance
Michael
United States,
February
2024
6.6/10
The hotel offers clean and well-prepared rooms, though some areas like the bathroom show signs of wear and tear. The service is mixed, with some staff being inexperienced and distracted. The location is convenient, close to various landmarks and shopping centers. The dining options are limited and could benefit from more variety. Overall, the facilities are decent but could use some improvements.
Rooms
6.0
The rooms, while clean and prepared, displayed some maintenance issues like loose tiles and poorly attached fixtures. The room size was standard and decorated with flashy, low-quality Chinese furniture. There was a lingering smell of smoke.
Service
5.0
The service was a mixed bag with some staff being inexperienced and engrossed in their phones. However, certain services like room service and laundry were available.
Location
8.0
The hotel's location was convenient for my meeting, near a mall and business center. It also had easy access to shopping centers and other landmarks.
Dining
5.0
The dining options were limited, and the food quality was rated as the worst compared to other hotels visited during the trip. More international food choices could enhance the dining experience.
Facilities
7.0
The hotel offered some necessary facilities like dry cleaning, ski pass vendors, ski equipment hire, and housekeeping.
Nicholas
United States,
January
2024
7.0/10
My stay at the hotel was quite mixed. The rooms were clean and well-prepared, but some maintenance issues like tiles coming off the wall dampened the experience. The service was courteous and accommodating, although the reception staff seemed inexperienced. The location was convenient for visiting Medeu Skiing resort, but lacked good average price-quality options for dining. The dining experience was subpar with limited food choices, similar to a one-star hotel. The facilities were decent but nothing extraordinary stood out.
Rooms
7.0
The rooms were clean and well-prepared for guests, but some maintenance issues like tiles coming off the wall affected the overall experience. The bathroom was spacious, but with shower only.
Service
6.0
The service was courteous and accommodating overall, but at times the reception staff seemed inexperienced and distracted.
Location
8.0
The location was perfect for visiting Medeu Skiing resort, with easy access to a recreation park and cable ride. However, dining options in Almaty lacked good average price-quality balance.
Dining
5.0
The dining experience was disappointing with very limited food choices, similar to a one-star hotel level.
Facilities
7.0
The facilities were standard with no exceptional highlights noted.
William
United States,
November
2023
5.6/10
My stay at the hotel had its ups and downs. The location was convenient, but the room was disappointing with cheap furnishings and poor maintenance. The service was attentive, even though there were some issues with organization. Dining options were limited, but the hotel's facilities were decent.
Rooms
5.0
I felt like a prisoner in a stinky chamber due to the appalling room condition with tiles coming off the wall, poorly attached sink and bath, and peeling paint. The room was regular size, fairly clean, but decorated with low-quality Chinese furniture.
Service
5.0
The service, while generally attentive, seemed disorganized, especially at the reception. However, amenities like room service, dry cleaning, housekeeping, laundry, and ski-related services were available.
Location
6.0
The hotel's location was okay, being close to the shopping center and recreation park. However, the price to quality ratio in Almaty isn't the best.
Dining
5.0
The dining options were quite limited and started too late. It was the worst among the hotels during my trip. The breakfast bar wasn't very impressive.
Facilities
5.0
The hotel's facilities were basic, with room for improvement. However, the surroundings had a nice shopping center and supermarket nearby.
Jay
United States,
October
2023
8.0/10
The hotel is conveniently located next to Dostyk Plaza Shopping Center in the vibrant city of Almaty. While the large rooms and bathrooms offer space, they are poorly maintained with cheap furnishings and noise issues. The service is a mix of attentive staff who lack training and organization. The hotel's dining options are limited and need improvement.
Rooms
5.0
The rooms are quite spacious, but the furnishings are cheap and poorly put together, with noise issues.
Service
5.0
The staff, although friendly, seem untrained and disorganized, especially at the reception.
Location
8.0
The location is great, next to Dostyk Plaza Shopping Center and within walking distance of other attractions.
Dining
5.0
Dining options are very limited and need significant improvement.
Facilities
5.0
The facilities need attention to detail and maintenance.
Peter
United States,
September
2023
7.6/10
The hotel is centrally located in Almaty, with a large shopping center within walking distance. The rooms are clean and quiet, but there is a slight lingering smell in some areas. The service is friendly and accommodating, especially with helpful English-speaking staff. The dining options are limited, although the prices are reasonable. Overall, a mixed experience with some pleasant aspects.
Rooms
8.0
The rooms are clean and well-prepared for guests.
Service
9.0
The staff are friendly and able to communicate in English, making the stay more comfortable.
Location
8.0
The hotel is centrally located in Almaty, making it convenient for exploring the city and nearby attractions.
Dining
6.0
The dining options are limited, and there is room for improvement in the variety of international dishes offered.
Facilities
7.0
The facilities provided are satisfactory but could benefit from more diverse dining choices.
Matt
United States,
July
2023
7.4/10
I had a mixed experience at this hotel. The rooms were fairly clean and spacious but had some maintenance issues. The noise cancellation was good, and the bathroom was large but had only a shower. The location was convenient with a shopping center nearby, but the dining options were limited. The service was helpful, and the hotel had decent facilities.
Rooms
7.0
The rooms were fairly clean and quite big, but had some maintenance issues like tiles coming off the wall and loose fixtures.
Service
8.0
The staff was helpful and friendly, able to communicate in English and provide assistance with various services.
Location
9.0
The hotel's location was centrally in Almaty with a large shopping center nearby, making it convenient for shopping and dining.
Dining
6.0
The dining options were limited and could be improved to offer more variety, especially for international guests.
Facilities
7.0
The hotel had standard facilities available for guests to use during their stay.
J.
United States,
July
2023
6.6/10
My stay at the hotel had its highs and lows. The location was excellent for visiting Medeu Skiing resort, but the room smelled like smoke and was decorated with flashy, low-quality Chinese furniture. The service was attentive in some areas but lacking at the reception. The dining options were quite limited, and the price could have offered better value for money. Overall, a mixed experience.
Rooms
5.0
The room was quite big, including the bathroom, but the smell of smoke was unpleasant.
Service
6.0
The service was attentive in certain aspects but fell short at the reception.
Location
8.0
The hotel's main advantage is its proximity to Medeu Skiing resort, which is perfect for tourists.
Dining
5.0
The dining options were limited, making it the weakest aspect of the hotel during my stay.
Facilities
7.0
The facilities were adequate but nothing exceptional.
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