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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No 12 Jinye Road, Xi'an (Shaanxi), China, 710065

Grand Hyatt Xi'An - A 5-star hotel with 396 rooms, five restaurants, and extensive business facilities in Xi'an's business district

Grand Hyatt Xi'An offers 396 air-conditioned rooms with minibars, tea and coffee makers, seating areas, safes, and flat-screen TVs with cable channels. Private bathrooms include free toiletries, hairdryers, and bidets. The hotel features five restaurants and bars, including an all-day buffet, a lobby lounge with handmade desserts and afternoon tea, an authentic Italian restaurant, and Asian BBQ serving grilled meats and seafood. Recreational amenities include an indoor pool, health club, and sauna. The property provides free WiFi in public areas and rooms, a business center, multiple conference rooms, and a grand ballroom on level 3. Grand Hyatt Xi'An is located about 5 minutes' walk from Xi'an Greenland PICO International Conference and Exhibition Center and 10 minutes on foot from Yongyang Park. Airport transfer service and free self parking are available. A continental breakfast is available each morning at Grand Hyatt Xi'An.

Pros

The 23rd-floor Italian restaurant and sky bar provide dining with elevated views.

Free tour bus service operates during weekends and public holidays for area exploration.

The health club, indoor pool, and sauna offer comprehensive wellness options.

Multiple meeting rooms and a grand ballroom accommodate various business events.

Rooms include minibars, seating areas, and 24-hour room service.

Cons

The property is a 35-minute drive from Xi'an Xianyang International Airport.

Some nearby attractions require a 20-minute car journey to reach downtown areas.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Deluxe Twin Room
Max:
2 persons
865 sq. feet 
Air conditioning
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Grand King Room
Max:
2 persons
540 sq. feet 
Air conditioning
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Grand Club Twin Room
Max:
2 persons
540 sq. feet 
Air conditioning
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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre
Xi'an (Shaanxi) 6.3 mi
Airports
Xi'an Xianyang International (XIY) 24.4 mi
Train
Xi'an Railway Station 7.7 mi
Underground
Keji Lu 3.0 mi
Taibai Nanlu 3.1 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Steam room

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

No 12 Jinye Road, Xi'an (Shaanxi), China, 710065
Map view
No 12 Jinye Road, Xi'an (Shaanxi), China, 710065
Nearby
Xi'an Software Park
1700 ft
Restaurants
XiAn FanZhuang
1000 ft
Jin Ye Lu 38Hao Yue Han GuoJi 2Lou

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.5
9.5/10 based on 57 reviews
A.
United States, April  2024
8.4/10

I stayed at the hotel and had a mixed experience. The rooms were luxurious and clean but a bit hot and stuffy overnight with no way to adjust the temperature. The service was excellent, with friendly and accommodating staff. The location, although a bit far from the city center, was well compensated by the exceptional staff and facilities. The dining experience was fantastic, catering to both eastern and western tastes to a high standard.

Rooms
8.0
The room was luxurious and clean. It was a suite without a Nespresso machine, which was only supplied after I asked.
Service
9.0
The service was incredible, with staff taking care of our wellness in a professional and friendly manner.
Location
7.0
The location, though a bit far from the city center, was well compensated for by the excellent staff and facilities.
Dining
9.0
The dining experience was fantastic and had all that I would expect, catering to both eastern and western tastes to a high standard.
Facilities
9.0
The facilities were top-notch, offering a wide range of services and amenities.
Dan
United States, March  2024
9.0/10

My stay at the hotel was great with luxurious and clean rooms, but I had to request a Nespresso machine in the suite. The service was incredible, making sure we were well taken care of, and the staff were really friendly and accommodating. The location, although a bit far from the city center due to traffic, was well compensated by the excellent staff and facilities. The dining experience was fantastic, catering to both Eastern and Western tastes at a high standard.

Rooms
9.0
The suite was luxurious and clean, but it lacked a Nespresso machine which was only supplied upon request.
Service
10.0
The service was incredible, focusing on our wellness, professional, and friendly. The staff were courteous and accommodating, even with my lack of Chinese.
Location
8.0
The location, although a bit far from the city center due to traffic, was well compensated for by the excellent staff and facilities.
Dining
9.0
The dining experience was excellent, with a fantastic selection catering to both Eastern and Western tastes at a high standard.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
Lawrence
United States, January  2024
8.4/10

The hotel provided luxurious and clean rooms, though they felt overly spacious with some missing furniture and were uncomfortably hot overnight due to the inability to adjust room temperature. The service was exceptional, with friendly and accommodating staff offering various helpful amenities. Despite being slightly far from the city center, the excellent staff and facilities compensated for it. The dining experience was superb, catering to diverse tastes with high-quality offerings. Overall, a mixed experience with some standout positives and negatives.

Rooms
7.0
The rooms were luxurious and clean but felt too big with some missing furniture, leading to an uncomfortable overnight stay due to excessive heat with no way to adjust temperature.
Service
9.0
The service was incredible, with courteous and friendly staff going above and beyond to ensure a pleasant stay, offering professional assistance and a welcoming atmosphere.
Location
8.0
The location, although convenient, was a bit far from the city center, yet the excellent staff and facilities made up for this distance.
Dining
9.0
The dining experience was excellent, providing a wide range of delicious food and beverages catering to both Eastern and Western tastes to a high standard.
Facilities
9.0
The hotel offered a variety of top-notch facilities, ensuring a comfortable and enjoyable stay with all necessary amenities available.
Arnold
United States, October  2023
8.4/10

The hotel offers enormous rooms that are fantastically decorated. While the overnight stay felt hot and stuffy with no option to adjust the room temperature, booking online through Grand Hyatt Xian was convenient. The rooms were impressive and beautifully designed.

Rooms
8.0
The rooms were hot and stuffy overnight with no open windows or adjustable air conditioning, but they were enormous and fantastically decorated.
Service
9.0
The service was incredible, with staff taking care of our wellness professionally and in a friendly manner. They were accommodating, especially for guests who lacked Chinese language skills.
Location
7.0
The hotel's location compensated for being far from the city center with excellent staff and facilities. While the traffic was terrible, the staff and facilities made up for it, offering convenient access.
Dining
9.0
The dining experience was fantastic, catering to both Eastern and Western tastes at a high standard. The food, wine, and service were all lovely and excellent.
Facilities
9.0
The hotel had a wide range of facilities, offering room service, laundry, dry cleaning, and welcoming amenities. They also provided grocery shopping services, tours/ticket assistance, and a happy hour.
Rex
United States, August  2023
8.2/10

My stay at the hotel was a mix of highs and lows. The rooms were luxurious and spacious, but lacked some necessary furniture, and it took a request to have a Nespresso machine added. The room was uncomfortably hot and stuffy at night as I couldn't adjust the temperature, nor open a window. However, the service was exceptional, with the staff being incredibly friendly and accommodating. The location was convenient, but slightly distant from the main city sites. The dining experience was fantastic, offering a wide variety of choices for both eastern and western tastes. The facilities were top-notch, meeting my expectations overall.

Rooms
8.0
The rooms were luxurious and big, but felt like some furniture were missing. After requesting, a Nespresso machine was supplied. Nighttime was hot and stuffy with no option to adjust the room temperature or open a window.
Service
9.0
The service was incredible, with the staff taking care of our wellness, professional, and friendly at all times.
Location
7.0
The hotel's location was convenient for my needs, but a bit far from the city center due to heavy traffic.
Dining
9.0
The dining experience was fantastic, catering to both eastern and western tastes at a high standard.
Facilities
8.0
The facilities met my expectations during my stay.
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23Sept2025Select date
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24Sept2025Select date
Rooms and Guests2 Guests, 1 Room