Grand Mercure Malang, Malang
About the Hotel
Grand Mercure Malang - A 5-star family-friendly hotel with spa, multiple dining options, and mountain views
This 5-star family-friendly hotel in Blimbing district features 264 rooms including 11 suites and 2 president suites, all equipped with air conditioning, minibars, flat-screen TVs with satellite channels, laptop-friendly workspaces, and private bathrooms with bidets. Some rooms offer fireplaces, premium bedding, hot tubs, bathrobes, and pool views. Grand Mercure Malang provides three onsite restaurants serving American, Cantonese, and Chinese cuisine, with breakfast available as buffet, à la carte, or continental options. Leisure facilities include an outdoor swimming pool, fitness centre, spa offering detox wraps, body scrubs, and deep-tissue massages, children's playground, kids' club, and table tennis. The property is surrounded by beautiful mountains and located in a shopping district, 5 miles from Abdul Rachman Saleh Airport and within 2 miles of attractions including Malang Night Paradise and Jembatan Kota Araya. A continental breakfast is available daily at Grand Mercure Malang.
Pros
The spa offers specialized treatments including detox wraps and deep-tissue massages.
Multiple dining options serve American, Cantonese, and Chinese cuisine.
Family-friendly amenities include a kids' club and children's playground.
All 264 rooms feature laptop-friendly workspaces and premium bedding.
The outdoor swimming pool and fitness centre are available for guest use.
Cons
No pets or service animals are allowed on the property.
Reservations are required for spa treatments and massage services.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Cycling
- Badminton
- Golf course
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
- Children's buffet
- Board games
- Water slides
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a pleasant stay at the 4-star hotel with a mountain view. The rooms were very good, spacious, and equipped with a soft bed, providing a comfortable rest. The service was top-notch, with informative staff who were welcoming, professional, and always ready to assist. The location offered various food options during breakfast. The dining experience around the hotel was superb, featuring a good variety of Western, Indonesian, and local Malang dishes. Overall, a great value for the money spent.
The hotel offers very good rooms that are very spacious, especially the lovely junior suite with a mountain view. The service was very welcoming and professional, with a friendly and helpful staff. The location had its ups and downs during my stay, leading to some inconvenience, yet the breakfast variety was superb. The facilities provided a great experience overall.
The hotel exceeded my expectations in many ways with its spacious rooms and top-notch service. However, the wait for the room upon arrival was a minor inconvenience. The location offered varied food options but had occasional drawbacks affecting my health due to external factors.
The junior suite with a mountain view was very comfortable, and the service at the hotel was very nice. However, the room was not ready upon my arrival, and I had to wait in the lobby until after the normal check-in time. The location improved during my stay but worsened again on the third day, leaving me with a souvenir in the form of a cold when leaving the hotel.
Upon arriving, I had to wait in the lobby past check-in time for my room, which was disappointing. However, once settled, the room was very comfortable, clean, and offered a beautiful mountain view. The service at the hotel was incredibly nice and welcoming, with the staff being friendly and informative. Despite a few hiccups with the room readiness, my stay was pleasant overall.
I absolutely loved the junior suite with a mountain view at this hotel; it was very good. The room had plenty of storage space, making it convenient for a longer stay. However, it was not ready upon my arrival, and I had to wait in the lobby until after the normal check-in time.
My stay at the hotel was an overall pleasant experience. The rooms, although a bit delayed upon arrival, were very comfortable, and the service was welcoming and professional. However, the location presented some issues during my stay, impacting my health negatively. The dining experience, especially breakfast, offered various local food choices, a great way to explore the cuisine. The facilities were satisfactory, offering the necessary amenities.
I absolutely loved my stay at the hotel. The junior suite with a mountain view was just stunning, and the rooms were incredibly spacious with plenty of storage. The location was convenient, offering various food options during breakfast. However, there was a slight issue with the breakfast quality on certain days. The dining experience around the hotel was fantastic, especially with the variety of Indonesian and local Malang food available.
I had a pleasant stay at the 4-star hotel. The rooms were very comfortable and the service was nice. The hotel overall was clean, and I enjoyed the mountain view. The staff was friendly and helpful, but there were slight issues with the location that affected my experience.
My stay at Grand Mercure Malang had its highs and lows. The rooms were spacious, equipped with a cozy bed, and very comfortable, but the check-in was delayed, making me wait in the lobby past the normal time. The service was friendly and informative, though there was some effort lacking in certain areas. The location improved during my stay, providing various food options, but unfortunately, I caught a cold due to the inconsistent conditions. The dining experience was a delightful way to explore Indonesian cuisine, offering many tasty options, yet it would have been perfect with some added snacks. The facilities were sufficient, but there was room for improvement. Overall, it was a mix of comforts and inconveniences.
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