Thompson Central Park New York, By Hyatt, New York
About the Hotel
Thompson Central Park New York, By Hyatt - A 5-star hotel with Central Park views, Indian Accent restaurant, and Moonshine Spa
Thompson Central Park New York offers Stonehill Taylor-designed rooms with Central Park or Manhattan skyline views, featuring 46-inch Samsung HD televisions, Aeron desk chairs, and mini-bars. The property contains Indian Accent restaurant by Chef Manish Mehrotra, Knave coffee bar serving espresso and cocktails, and Norma's which offers brunch with egg dishes and chocolate-drizzled French toast. Located on West 56th Street with a 57th Street entrance, Thompson sits within 500 metres of Carnegie Hall, Museum of Modern Art, and Radio City Music Hall, with the 57th Street - Seventh Avenue subway station 150 metres away providing access to F, N, Q, R, and W trains. The Underground wellness hub includes gravity fitness center with modern equipment and Moonshine Spa offering massages and facials in Prohibition-themed treatment rooms, while Sharps Barber and Shop provides grooming services with complimentary drinks.
Pros
Prime location within 500 metres of Central Park, Museum of Modern Art, and Carnegie Hall
Multiple dining options including Indian Accent restaurant by acclaimed Chef Manish Mehrotra
Comprehensive wellness facilities with gravity fitness center and Moonshine Spa treatments
Direct subway access via 57th Street - Seventh Avenue station 150 metres away
Cons
No swimming pool or rooftop deck mentioned among the facilities
The 57th Street location places the hotel between major thoroughfares with consistent urban activity
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed for a fee
- Rooms/ Facilities for disabled
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Paid babysitting/ Child services
Spa & Leisure
- Umbrellas
- Pedicure
- Manicure
- Beauty treatment
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Private bathroom
- Bathtub shower combination
- Free toiletries
- Toilet
Bedroom
- Bed linen & towels
Media
- Flat-screen TV
- Speaker phone
Room decor
- Curtains
Location
Reviews and Ratings
Upon arrival at the hotel, I found the rooms to be outdated with damaged furniture, making it feel more like a plain roadside inn rather than a luxurious Central Park establishment. However, the rooms did match the photos on the website. The service was a mix of unbothered attitudes from some staff members but pleasant interactions with others. The location, just blocks away from Central Park, is truly desirable for couples and families, offering easy access to iconic landmarks. The dining experience, although a bit pricey, showcased unique dishes like one-of-a-kind pancakes and waffles. Overall, the hotel has its ups and downs, providing a mediocre experience.
The hotel offers a fair room layout with a separate entrance to the fitness room in the neighboring building. The room includes a king-sized bed, a small living area with a pull-out couch, a dining table, and a spacious bathroom. The room is well-maintained with a large TV on the wall, making it quite acceptable for a comfortable stay.
The hotel's rooms were old, tired, and frankly depressing, and our check-in was delayed. However, our room was large with a view of Central Park. The service lacked attention to important cleaning details, but the staff was overall friendly and helpful. The location was great, walking distance to many attractions, but some minor inconveniences took away from the enjoyment. The dining was basic but satisfactory, and the facilities were average.
The hotel is perfectly suited for business travelers with large modern style rooms featuring great desks for working and overlooking windows, although some elements looked dated with shabby chairs and dusty areas. The discrepancy between the booked room and the actual one was a minor issue, but the overall comfort and size of the room in the NYC context made up for it.
I had a great stay at this hotel! The rooms, although needing an upgrade, were larger than expected and offered a stunning view of Central Park. The service was attentive and courteous, making my stay stress-free. The location was perfect for exploring NYC, close to Central Park and many attractions. The dining experience was a bit overpriced and lacked inclusivity. Overall, a comfortable and convenient choice with a few minor drawbacks.
The hotel offers clean and comfortable rooms with a very big TV on the wall, but the peculiar hot/cold temperature may not suit everyone. The service was friendly overall, with some instances of room service disturbances. The location is superb for tourists, being a short walk from Central Park and Broadway. The dining is a bit expensive and lacks complimentary water, but grab-and-go options work well for most guests. Facilities are basic but in good condition.
The hotel rooms were very spacious for the price, conveniently close to the elevator. However, the lack of robes despite having a pool and the absence of a print TV channel guide, along with sometimes lackluster staff attitudes, were downsides to consider.
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