Helvetia&Bristol Firenze - Starhotels Collezione, Florence

Helvetia&Bristol Firenze, part of Starhotels Collezione, is set in a 19th-century palazzo in the centre of Florence, steps from Palazzo Strozzi, the Duomo, and Ponte Vecchio. The hotel offers elegantly furnished rooms with antique furniture, marble bathrooms, and flat-screen satellite TVs. Breakfast includes pastries from an exclusive collaboration with Iginio Massari Alta Pasticceria. Cibrèo Ristorante & Cocktail Bar serves traditional Florentine dishes. The spa at Helvetia&Bristol Firenze is the largest luxury spa in the historic center, featuring Roman baths, a salt room, ice chamber, sauna, steam room, and an indoor swimming pool. Additional wellness facilities include a hammam, fitness classes, and massage services. The hotel provides a 24-hour front desk, concierge service through Les Clefs d'Or, express check-in/check-out, and luggage storage. Family rooms, babysitting, kids' meals, and pet-friendly amenities are available. High-speed Wi-Fi is free throughout the property.

Staff are exceptionally attentive and friendly, often going above and beyond.

The concierge service provides excellent recommendations and reservations.

Rooms are impeccably clean with daily turn-down service.

The spa offers a salt room and ice chamber, highly praised by guests.

The hotel is pet-friendly and treats pets royally.

Street-facing rooms may experience noise from late-night activity and early morning rubbish collection.

An optional service charge is added at checkout, which some guests find uncomfortable.