Gran Sahara, Playa del Carmen
About the Hotel
Gran Sahara - A 3-star hotel with casino, outdoor pool, and proximity to 5th Avenue
This 3-star hotel features an outdoor pool, children's pool, and casino, with a rooftop terrace offering recreational space. Rooms include air conditioning, safety deposit boxes, refrigerators, flat-screen TVs with cable channels, and select accommodations provide balconies or garden views. The on-site restaurant serves Italian cuisine, and a continental breakfast is available each morning at Gran Sahara. Located just 200 metres from 5th Avenue, the property is 800 metres from the ferry pier to Cozumel and 0.5 miles from ADO International Bus Station. Nearby landmarks include Museo Frida Kahlo Playa Del Carmen (0.5 miles), Quinta Alegria Shopping Mall (0.5 miles), and Mamitas Beach. Amenities include 24-hour reception, concierge services, currency exchange, paid airport shuttle, free WiFi, and security with fire extinguishers and first aid kits. Staff at the reception speak both English and Spanish.
Pros
Casino and rooftop terrace provide adult entertainment options
Children's pool and kids club cater to family stays
Multiple room types available with balconies or garden views
Located 200 metres from 5th Avenue shopping and dining
24-hour reception and security ensure round-the-clock service
Cons
No spa or wellness facilities on the property
Airport shuttle service requires additional payment
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Allergy-free rooms
- Currency exchange
- Fire extinguishers
- Key access
Sports & Fitness
- Snorkelling
- Golf course
- Fishing
Services
- Paid airport shuttle
- Housekeeping
- Tours/Ticket assistance
Spa & Leisure
- Rooftop pool
- Sun terrace
Room features
- Air conditioning
- Soundproofed rooms
- Terrace
- Trouser press
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was overall pleasant. The rooms had both air conditioning and a fan, which was convenient, but they tended to get too warm quickly after leaving and required time to cool down again. The service was satisfactory, with staff willing to assist, although there were minor language barriers. The location was excellent, close to key attractions in Playa del Carmen. Dining options were limited but decent. The facilities were sufficient for a comfortable stay.
Although the hotel needs some updating, it is in a convenient location close to the downtown area and the bus terminal. The rooms are on the older side and quite dark, providing a cozy atmosphere for those who enjoy sleeping in. The service was a mix of being hospitable and responsive, with some pleasant interactions. The dining options were simple but tasty, especially the natural juice served nearby.
I stayed at this hotel, which is super centrally located but can get a little noisy due to its convenient spot. The rooms, though quite dark, are excellent for those who need quality sleep. The service is a mix of friendly and unfriendly behavior. The dining options are limited but benefit from being close to a restaurant. Overall, the experience was good but had some drawbacks.
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