Grand Ion Delemen Hotel, Genting Highlands
About the Hotel
Grand Ion Delemen Hotel - A high-altitude resort with indoor pool, family suites, and shuttle service to SkyWorlds Theme Park
Located 6000 feet above sea level an hour's drive from Kuala Lumpur, this 5-star hotel provides accommodations ranging from Deluxe rooms to multi-bedroom suites with Titiwangsa Mountain Range views, kitchenettes, and free WiFi. Kembali Kitchen serves traditional Malaysian kopitiam favorites including Nasi Lemak Bungkus and Roti Bakar, while HOME restaurant offers dim sum and Hong Kong cuisine. Recreational facilities include an indoor swimming pool, fitness center, sauna, karaoke rooms, and arcade game zone. The property offers hourly shuttle service to Genting SkyWorlds Theme Park and SkyAvenue Plaza, with pick-up at Platform 7 and 8 of the Genting SkyAvenue Bus Terminal. Business services include meeting rooms with audio-visual equipment and high-speed WiFi, while family accommodations allow up to three children to stay free in specific room categories. A continental breakfast is available each morning at Grand Ion Delemen Hotel.
Pros
Penthouse suites include a private Jacuzzi accessible only to guests booking these accommodations
Hourly shuttle service provides direct transportation to Genting SkyWorlds Theme Park and SkyAvenue Plaza
Multiple dining options serve traditional Malaysian dishes, dim sum, and Hong Kong cuisine
Family rooms accommodate up to six adults and three children with kitchenette facilities
Indoor swimming pool and sauna are available regardless of weather conditions
Cons
The high-altitude location at 6000 feet may require acclimatization for some guests
Hourly shuttle service operates on a fixed schedule with limited late-night availability
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
Guest Parking
- Electric kettle
- Dryer
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Garden area
- Public Bath
Room features
- Air conditioning
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is conveniently located close to First World Hotel Genting. The rooms have a nice layout but had some minor issues like malfunctioning electronics. The service was welcoming despite some language barriers. The location is accessible to First World but not ideal for families. The dining options were limited with repeated choices. The facilities overall were satisfactory.
The hotel had a mix of positives and negatives. The rooms were clean and comfy but had a delay in cleaning services. The service was a mix of extremely rude encounters and helpful and friendly staff. The location was quiet and far from attractions for some but fine for those with a vehicle. The dining was decent but could be improved, and the facilities were not specifically commented on.
The hotel's rooms were comfortable but fell short of expectations due to cleanliness issues. The transport service to First World Hotel was convenient with a booked shuttle. The on-site services were inconsistent, with some staff showing caring and thoughtful service while others seemed distracted and overpriced. The location, although in Genting Highlands, was not ideal for backpackers and lacked easy transportation options. The dining experience was mixed, offering a variety of food but with some crowding issues. The facilities were adequate but had room for improvement.
The hotel offers clean and quiet rooms, more like apartments. While there were some instances where rooms were left empty, the overall stay was pleasant. The service was supportive but slow at times. The location, although a bit far from other hotels, provides a tranquil atmosphere. The dining experience was average, with some issues in service. Overall, a decent option for a relaxed stay.