Grand Hotel Excelsior Port Royal, Kingston
About the Hotel
Grand Hotel Excelsior Port Royal - A 4-star waterfront hotel with marina access, outdoor pool, and complimentary breakfast
Grand Hotel Excelsior Port Royal features 4-star accommodations with free WiFi, an outdoor swimming pool, and a full-service marina. All rooms include air conditioning, flat-screen TVs, iPod docking stations, and private bathrooms with rainfall showerheads and complimentary toiletries; select rooms offer sea views and balconies. The property houses two on-site bars and the fine-dining Red Jack restaurant, which serves brunch with ocean views. A complimentary buffet breakfast is available daily from 7:30 AM at Grand Hotel Excelsior Port Royal. Recreational facilities include a sun terrace, gaming lounge, and tour desk organizing snorkeling and fishing activities. The hotel provides express check-in/check-out, concierge services, dry cleaning/laundry services, and a 24-hour front desk. Located in Port Royal, the property is 3.5 miles from Norman Manley International Airport and within 3.5 miles of landmarks including National Gallery of Jamaica and Lime Cay. Guests can utilize the area shuttle service for local transportation.
Pros
Complimentary breakfast buffet and daily manager's reception
Full-service marina with private mooring and water activity arrangements
Multiple dining options including ocean-view fine dining at Red Jack restaurant
Express check-in/check-out services and 24-hour front desk
Free WiFi throughout the property and in all guest rooms
Cons
The property's marina-focused location may require shuttle or taxi for urban exploration
No spa or fitness center mentioned among the available facilities
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Laundry
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
Room features
- Air conditioning
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel has a great location with beautiful scenery, but the dated infrastructure detracts from the overall experience. The room condition is disappointing with the need for significant updates, especially the bathroom. The service is poor, falling short of expectations for a high-standard establishment. However, the location offers convenient access to the airport and other attractions.
The hotel I stayed at had its ups and downs. Despite the size and smell of the room being not so pleasant, it was a good size. Unfortunately, the lack of hot water and cleanliness issues were a letdown. However, the staff were friendly and helpful, and they supplied fresh towels regularly. The location was a mix of opinions. It was far from the city, but lovely in the morning. The highlight was being close to the beach and airport. The dining experience was quite disappointing with limited options and early closure. The facilities were basic with a bit of room for improvement.
My stay at this hotel was a mix of positives and negatives. The room had some cleanliness issues upon arrival, but the bed was wide and clean. The service was polite but had some miscommunication about check-out time. The location was ideal for those seeking a quiet stay away from the city. The dining options were basic and lacked variety. The facilities were decent, but some improvement could be made.