The Chancellor On Hobson, Auckland | Luxury Rooms and Best Rates at HotelGrand.org

Book directly with us and save

up to 10%

over Booking.com

Key details

About the Hotel

1 Hobson Street, Auckland, New Zealand

The Chancellor On Hobson - A 4-star hotel on Queen Street with heated indoor pools, kitchenette accommodations, and CBD proximity

The Chancellor On Hobson provides 65 rooms including studios, one-bedroom suites, and apartments, all featuring kitchenettes or full kitchens with dishwashers and microwaves. Accommodations offer city or harbor views from private balconies, with select apartments including washing machines and dryers. Guests access a 20-meter heated indoor lap pool, spa pool, sauna, and gym equipped with treadmill, exercise bike, cross trainer, free weights, and rowing machine. The hotel's Queen Street location places it 0.5 miles from Viaduct Harbour and Sky Tower, with Auckland Art Gallery 0.5 miles away. Complimentary Wi-Fi serves all areas, while meeting facilities at No. 1 Hobson Lounge provide pens, pads, and iced water. Family services include babysitting arrangements and interconnected rooms, with self-parking available for $30 daily. A continental breakfast is available each morning at The Chancellor On Hobson.

Pros

Heated 20-meter indoor lap pool and spa pool on site

Full kitchens with dishwashers in apartments plus in-unit laundry

Central Queen Street location 0.5 miles from Viaduct Harbour and Sky Tower

Complimentary Wi-Fi throughout property and meeting facilities

Balconies with city or harbor views in all accommodations

Cons

Self-parking incurs a daily fee of $30

No on-site restaurant beyond breakfast service

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

Max:

2 persons

295 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Apartment Balcony

Max:

2 persons

595 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

One-Bedroom Suite

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Transportation and Accessibility

Transportation options

City Centre

Auckland 1.6 mi

Airports

Auckland (AKL) 17.2 mi

Train

Train Station - Britomart1700 ft

Train Station - Grafton 1.5 mi

Bus

Bus stop400 ft

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Relaxing Poolside Retreat

“I absolutely loved the beautiful pool and spa area during my stay. After a long day exploring the city, it was a wonderful way to unwind. The pool was perfect for a refreshing dip, and the spa was a lovely bonus that added to my relaxation experience.” view full review

Convenient and Spacious Parking

“I was kinda surprised by the spacious parking facilities available at the hotel. It made my stay stress-free, knowing my vehicle was secure and easily accessible. The parking process was smooth, often a rarity in the city.” view full review

Very nice Soundproof Rooms

“I was truly impressed by the soundproofing in my room. Even though we were situated on a busy street, I barely noticed any noise from the outside. This allowed for a peaceful and restful stay, which I really appreciated.” view full review

Comfy and Spacious Retreat

“The one-bedroom suite I stayed in was incredibly spacious and comfortable. The beds were plush and ensured I had a good night's sleep. It reminded me of a home away from home, and I often found myself enjoying the cozy environment after a long day.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Dry cleaning

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1 Hobson Street, Auckland, New Zealand

Map view

1 Hobson Street, Auckland, New Zealand

City landmarks

Park

Auckland War Memorial Museum

1.3 mi

Landmark

Viaduct Harbour

3100 ft

Gallery

Auckland Art Gallery Toi o Tamaki

3600 ft

Square

Aotea Square

3100 ft

Landmark

Queen Street

2900 ft

Theatre

Aotea Centre

2800 ft

Park

Albert Park

3700 ft

Stadium

Spark Arena

5000 ft

Public Building

Auckland Town Hall

3700 ft

Landmark

Britomart

2200 ft

Square

Takutai Square

2500 ft

Shopping Area

Victoria Park Market

3500 ft

Harbour

Queens Wharf

3300 ft

Square

Wynyard Quarter

2500 ft

Bridge

Auckland Harbour Bridge

1.4 mi

Library

Central City Library

3700 ft

Nearby

Tower

SkyTower

1500 ft

Museum

New Zealand Maritime Museum

1100 ft

Event hall

SKYCITY Auckland Convention Centre

1700 ft

Square

Vulcan Lane

1600 ft

Church

St Patrick's Cathedral

600 ft

Event hall

ANZ Viaduct Events Centre

1900 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

1900 ft

Church

St Matthew-in-the-City Church

2000 ft

Event hall

SKYCITY Auckland

1700 ft

Harbour

Princes Wharf

1700 ft

Bridge

Wynyard Crossing

1600 ft

Ferry Building 99 Quay Street

Ferry Building

1500 ft

Auckland CentralNew Zealand

Coast-to-Coast Walkway

1100 ft

100 Customs St W

Tepid Baths

500 ft

Restaurants

Industry Zen

1100 ft

104D Customs Street West

Giraffe Restaurant

1300 ft

85-87 Customs Street West Viaduct Harbour

Portofino Italian Restaurant

1500 ft

87-89M Customs Street West Viaduct Basin

Olas Arepas

600 ft

Ponsonby Central

Grasshopper Restaurant

900 ft

22 Lower Albert Street

Sushi Train

1000 ft

Unit P

The Fox

1300 ft

85-87 Customs Street West Viaduct Basin

Salt Cafe

1000 ft

1 Fanshawe St

Greenkeeper Cafe

1000 ft

Victoria Park

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and leave a review

comfortable rooms

friendly staff

dirty areas

lacking dining

8.6/10

Great

Rooms

7.4

Location

7.6

Service

6.6

Dining

5.4

Nicole

United States, April 2024

6.4/10

My stay at the hotel was a mixed experience. The rooms were well-appointed and comfortable, but some areas needed more care, like the dirty wardrobe door and bathroom. The service was a highlight with very accommodating staff, although there was one rude encounter. The location was convenient for my needs but felt a bit unsafe. The dining experience was lacking given the price paid, and the facilities were average. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were comfortable and well-appointed but could have been cleaner in some areas.

Service

8.0

The service was very accommodating overall, although there was one rude staff member.

Location

6.0

The location was convenient for my needs but felt a bit unsafe at times.

Dining

5.0

The dining experience was lacking considering the price paid for it.

Facilities

6.0

The facilities were average and nothing particularly stood out.

comfortable rooms

dirty areas

Patrick

United Kingdom, March 2024

6.0/10

I had a mixed experience at this hotel. The rooms were nice and clean, but the cold temperature and noise from the road were a downside. The location was convenient for the activities we wanted to do, but feeling unsafe was a concern. The dining options were limited and not the freshest. On the bright side, the on-site parking and attentive staff were major pluses.

Rooms

7.0

The room I stayed in within walking distance of the Viaduct Basin was amazing and nice, but it was quite cold, and I had trouble getting the heat to work well due to the noisy road and adjacent multi-storey carpark.

Service

5.0

I found the service to be lacking as one staff member was rude and unhelpful, although to be fair, others were more accommodating, like the room service, dry cleaning, housekeeping, and laundry staff.

Location

6.0

The hotel's location was excellent for accessing the waterfront, Sky Tower, Queens St, and the train and bus network, which was convenient for exploring the area, but I did not feel safe and had to ask for directions.

Dining

5.0

The dining experience was subpar with limited choices and poor-quality canned fruit as options, although the restaurant's location on the waterfront was pleasant.

Facilities

The facilities were okay, but the on-site dining options could use some improvement to provide fresher choices and better variety.

Bill

United Kingdom, March 2024

7.2/10

I found the hotel to be quite spacious and comfortable, perfect for our needs, though lacking a coffee plunger and safety rail over the bath. The room size was ideal for us but the absence of certain amenities was a letdown.

Rooms

7.0

The room was ideal for us in terms of size, but missing some essential amenities like a coffee plunger and safety rail over the bath.

Service

7.0

The service was friendly and helpful overall, though there was a slight lack of friendliness at times, and we were not informed about ongoing renovations on our floor.

Location

8.0

The location was great for the function we attended, and the staff were friendly and accommodating. However, the broken cupboard door made storing our clothes a challenge.

Dining

7.0

The dining experience was good with a decent selection of food, but the cost for a basic continental selection seemed a bit high. Nearby cafes were convenient options.

Facilities

7.0

The facilities were adequate, though some room for improvement was noted.

David

United States, December 2023

6.6/10

My stay at the hotel was a bit of a mixed bag. The rooms were tidy and clean, but the TV services left a lot to be desired. The reception for free view television was terrible, and there were not many channels available in the room. It was also odd that the bedroom lights didn't turn off until I removed the card from the slot. The decor seemed worn out with tired furniture, cracked tiles, ripped carpet, and damaged walls. Check-in time was not strictly adhered to, which caused a slight inconvenience.

Rooms

6.0

The rooms were clean and comfortable, but the TV services were below average.

Service

7.0

The staff had moments of being rude, like waking me up early to leave, but overall, they were informative and friendly.

Location

8.0

The location was excellent, being very close to the heart of the city and the Viaduct area with great restaurant options. However, noise from traffic and late-night revelers can be an issue on lower floors.

Dining

5.0

The dining experience was disappointing with limited choices and food left out at room temperature for too long.

Facilities

5.0

The hotel facilities were average, nothing exceptional to note.

Great location

TV services

David

United Kingdom, September 2023

7.0/10

I had a great time at this hotel. The rooms were spacious, with a balcony offering stunning views of the harbour. The design was unique, featuring a small door separating the bed and work area. However, the adjustment to twin beds from queen beds was a bit challenging. The service was welcoming and efficient, though there was a mix-up with my car park reservation. The location was convenient, close to the ferry terminal and ideal for exploring the CBD and harbour, despite some difficulty accessing the property. The dining experience was satisfactory, with a good selection of food despite minor maintenance issues in the room. Overall, a pleasant stay with a few hiccups.

Rooms

8.0

The rooms were huge with a balcony and good views of the harbour. The design was amazing, including a small door that separated the bed and the work area.

Service

7.0

The service was very accommodating in handling requests both online and in person. The staff were friendly and efficient, but there was a hiccup with explaining the security arrangement and the car park reservation.

Location

6.0

The hotel's location near the ferry terminal and attractions like Britomart, Viaduct, and Skycity was convenient. However, access was a bit challenging, and there were no clear waiting areas at the front of the building.

Dining

7.0

The dining experience was decent, with a good selection of food, but there were some room maintenance issues like damaged carpet and curtains.

Facilities

7.0

The facilities were sufficient for a comfortable stay, though minor room maintenance was needed.

Tom

United Kingdom, September 2023

7.0/10

The hotel was perfect for what we needed - clean, spacious, comfortable, and great value for the price. The rooms had most things I needed but lacked necessary kitchen items. They looked larger than they actually were and had some maintenance issues. The service was friendly but a bit disappointing in terms of efficiency. The location was convenient for accessing various attractions, though some details were unclear. The dining experience was basic and not worth the added cost. Overall, a satisfactory stay with a few drawbacks.

Rooms

8.0

The rooms were clean, spacious, and comfortable, but lacked some necessary kitchen items. They appeared larger than they actually were.

Service

7.0

The service was friendly but some inefficiencies were noticed. Remembered us from previous years but left us sitting at the front desk.

Location

8.0

The location was handy for accessing the wharf and city center, yet some areas were confusing for guests not familiar with the surroundings.

Dining

5.0

The dining experience was basic and overpriced. Limited options and poor value for money.

Facilities

7.0

The facilities were sufficient but nothing extraordinary.

John

United States, August 2023

8.2/10

I was pleasantly surprised with this hotel. The room I moved to was much more comfortable and quieter, which I really appreciated. The toiletry bag provided had extra space in the apex of the triangle and was well stocked, clean, and comfortable. The staff were very helpful, giving good information on places to eat and nearby attractions, and they even moved us to a better room immediately when the first one wasn't suitable.

Rooms

9.0

The room was clean, well provided, and comfortable.

Service

8.0

The staff were very helpful and obliging. They provided good information and quickly sorted out any issues.

Location

9.0

The hotel's location was perfect, right in the center of town within walking distance of the harbor. It was also very handy for visiting the Wharf area and close to the viaduct for dinner.

Dining

7.0

The dining experience was satisfactory, although it would have been better if the food was covered or in containers to prevent insects. The homemade jams were a nice touch.

Facilities

8.0

The hotel facilities were good, with easy access to bag storage pre and post-checkout. The room service and housekeeping were efficient and overall comfortable stay.

clean

improvements needed

Lewis

United Kingdom, April 2023

6.6/10

The hotel is conveniently located near the CBD, offering easy access to various attractions. The room experiences differed between noisy and tired on the second floor to pleasant and well-serviced on the third floor. The bed was very comfortable, but some maintenance issues like cracked tiles and a hole in the toilet door were present.

Rooms

7.0

The room on the second floor was somewhat noisy and tired but improved on the third floor to be nice, clean, and well-serviced. The bed was very comfortable, but there were some maintenance issues like cracked floor tiles, a hole in the toilet door, and a big burn beside the cooktop.

Service

5.0

The staff proceeded to charge me for 2 nights for less than 24 hours stay, which was disappointing. However, they were not very helpful or apologetic. On the positive side, they asked how my night was and provided various facilities like room service, dry cleaning, housekeeping, and laundry.

Location

8.0

The hotel's location was great for easy walking access to Britomart, the Harbour, and Sky City. It's conveniently situated close to the city and Viaduct Basin, making it easy to explore the sites of Auckland city. Some areas may need upgrading, but the staff are friendly.

Dining

5.0

While the dining experience was okay, having only one choice of milk and lacking variety, I found alternatives like Denny's to be more economical and offering a wider selection of meals. The dining area could use improvements to match the quality I expected from a hotel.

Facilities

6.0

The hotel offers basic facilities, including a barbecue area, but there are reports of broken furniture that require attention. It may benefit from upgrades to enhance the overall guest experience.

clean

maintenance issues

Paul

United Kingdom, April 2023

7.0/10

The hotel offered a down-to-earth apartment with a nice design, but had some issues with service and dining. The location was great for exploring the area.

Rooms

8.0

The room was nice enough and very clean with a unique design featuring a small door separating the bed and work area.

Service

6.0

The service was genuine and friendly, but there were some issues with staff not properly explaining security arrangements and delays at the reception.

Location

9.0

The location was great, close to the Sky Tower and Queen Street shops, although it felt a bit cramped for three people.

Dining

5.0

The dining experience was below expectations, especially as only continental breakfast was available.

Facilities

7.0

The facilities were average, with some areas showing signs of wear and tear.