Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai | Luxury Rooms and Best Rates at HotelGrand.org

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About the Hotel

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

ITC Grand Central, A Luxury Collection Hotel, Mumbai - A Victorian-inspired luxury hotel with panoramic city views, award-winning dining, and comprehensive wellness facilities

Inspired by Victorian architecture, this 5-star hotel in Parel offers elegantly appointed rooms and suites with panoramic views of Mumbai and the sea. Accommodations range from 312 ft² to 333.5 ft² and feature city views, flat-screen TVs, minibars, and electric kettles. The property houses six restaurants including Dakshin, a premium South Indian fine dining restaurant featuring dishes from Andhra Pradesh, Karnataka, Kerala, Puducherry, Tamil Nadu, and Telangana. Kaya Kalp - The Spa spans three floors with treatment rooms, an indoor swimming pool, gymnasium, and salon. Located 0.5 miles from the railway station, ITC Grand Central provides access to business hubs and landmarks including Shree Siddhivinayak Ganapati Temple (1 mile) and Phoenix Mall (1 mile). Business amenities include high-speed Wi-Fi, meeting rooms, a business center, and the rooftop Point of View lounge exclusive to in-house guests. The Luxury Collection property offers butler services, concierge, 24-hour room service, and same-day dry cleaning.

Pros

Victorian-inspired architecture with panoramic city and sea views from rooms and suites

Six on-site restaurants including Dakshin, featuring authentic South Indian cuisine from six regions

Three-floor wellness facility with Kaya Kalp - The Spa, indoor pool, and fully equipped gym

Rooftop Point of View lounge with 360-degree city views, exclusively for hotel guests

LEED platinum certified with comprehensive sustainability initiatives including zero-kilometer bottled water

Cons

The indoor swimming pool may feel crowded during peak hours

South Mumbai's dense urban environment results in consistent traffic noise throughout the area

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Club King Room Skyline View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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The Towers Lounge Access

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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King Room Skyline View

Max:

2 persons

315 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Mumbai 1.8 mi

Airports

Chhatrapati Shivaji International (BOM) 10.4 mi

Train

Lower Parel railway station3300 ft

Dadar Railway Station 1.7 mi

Underground

Ghatkopar 7.6 mi

Jagruti Nagar 7.8 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Culinary Paradise

“Dining at ITC Grand Central was an absolute delight. With several award-winning restaurants offering diverse cuisines, I was spoiled for choice. From the fragrant South Indian dishes at Dakshin Coastal to the delicious international fare at Hornby's Pavilion, every meal was a feast for the senses. The attention to detail in food presentation and the quality of ingredients truly sets this hotel apart.” view full review

Rejuvenating Escape

“The Kaya Kalp spa at ITC Grand Central was the perfect retreat for relaxation. After a long day of exploring, I indulged in a rejuvenating spa treatment that soothed my body and mind. The tranquil ambiance and skilled therapists made it a nice experience, allowing me to unwind completely.” view full review

Luxurious Accommodations

“My room at ITC Grand Central was nothing short of luxurious. The elegant decor and plush furnishings created a comfortable and inviting atmosphere. With modern amenities like high-speed Wi-Fi and premium toiletries, I felt pampered throughout my stay. The amazing views of the Mumbai skyline added to the overall charm of the space.” view full review

Entertainment Galore

“The media and entertainment options in my room were extensive and user-friendly. With access to a variety of channels and streaming services, I was able to unwind with my favorite shows after a busy day. The high-quality sound system enhanced the experience, making it a perfect way to relax in the evenings.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

Map view

Dr Babasaheb Ambedkar Road, Parel, Mumbai, India, 400012

City landmarks

Landmark

Siddhivinayak Mandir

1.4 mi

Museum

Nehru Science Centre

1.4 mi

Landmark

Dhobi Ghat

1.4 mi

Landmark

Bhau Daji Lad Museum

1.3 mi

Landmark

Lal Baug Cha Raja

3000 ft

Landmark

Sewri Fort

1.4 mi

Zoo

Jijamata Udyaan

1.4 mi

Mall

High Street Phoenix

1.6 mi

Landmark

Smaaash

1.4 mi

Landmark

Shree Siddhivinayak

1.4 mi

Landmark

Volte Gallery

3200 ft

Landmark

Phoenix Mall

4900 ft

Shopping Area

Palladium Mall

1.6 mi

Landmark

BAPS Shri Swaminarayan Mandir

1.4 mi

Landmark

Shree Siddhivinayak Ganapati Temple Trust

1.4 mi

Landmark

Fountain @ Phoenix Mall

4600 ft

Landmark

Namaste Tower

1.1 mi

Shopping Area

Raghuvanshi Mills

1.1 mi

Landmark

Hindmata

1.1 mi

Landmark

Ram Mandir

1.5 mi

Market

Dadar Flower Market

1.1 mi

Landmark

Nehru Centre

1.6 mi

Square

Kabutar Khana

1.4 mi

Landmark

3D Art Gallery

1.0 mi

Landmark

Tulika Arts Gallery

1.1 mi

Landmark

Bakri Adda

1.1 mi

Landmark

Impressions Art Gallery

1.1 mi

Landmark

Nehru Planetarium

1.7 mi

Church

St Ignacious Church

1.3 mi

Nearby

Ambedkar Road

Marubai Gaondevi Mandir

900 ft

Restaurants

Hornby's Pavilion

600 ft

ITC Grand Central Hotel

Kebabs & Kurries

1.6 mi

287 Dr B R Ambedkar Road ITC Grand Central Hotel

The Cafe Rooftop

600 ft

331 Dr Ambedkar Road Executive Enclave

Aditi

900 ft

Opposite Kem Hospital Opposite Kem Hospital Parel

Great Punjab Restaurant & Bar

800 ft

186 Dr Ambedkar Road Opposite Fire Brigade

Bawi Bride Kitchen

800 ft

804D

Ladoo Samrat

3100 ft

1 & 2 Habib Terrace

Reviews and Ratings

Feedback from previous guests about their experience.

90%

enjoyed the hotel and leave a review

clean rooms

friendly staff

smoke issue

service delays

9.0/10

Perfect

Rooms

8.9

Location

8.6

Service

8.6

Dining

7.6

4.5/5 based on 3510 reviews

#3 of 528 hotels in Mumbai based on Tripadvisor

David

United Kingdom, February 2024

8.6/10

I absolutely loved my stay at this hotel! The rooms were spacious and luxurious, with all the amenities you could ask for. The service was top-notch, and the staff went out of their way to make sure everything was perfect. The location was convenient for both business and leisure travelers. The dining experience was delightful, with a fantastic selection of Indian and European dishes. The facilities were excellent, adding to the overall wonderful experience.

Rooms

9.0

My room was like a cozy sanctuary, with a huge double bed and a fully furnished bathroom with a luxurious bath tub. I even had a TV and a writing table for convenience.

Service

9.0

The service here was impeccable. From the lobby to the coffee shop, the staff was polite and always kept the areas spotless. They even personally escorted guests to their rooms, which added a personal touch to the experience.

Location

8.0

The hotel's location was right in the heart of the city, making it very convenient for both business and leisure activities. The guest relations team and the friendly security staff made me feel welcome and ensured my stay was memorable.

Dining

8.0

I was impressed with the dining options at The Hornbys Pavilion. The variety of Indian and European choices was outstanding, although there is always room for improvement.

Facilities

9.0

The facilities at the hotel were top-notch, providing everything one could need for a comfortable and enjoyable stay.

Michael

United States, February 2024

9.0/10

My stay at the hotel was wonderful! The rooms were quite big, spacious, and well-equipped with all necessary amenities, beautifully designed with attention to detail. The swimming pool and fitness center were comfortable and offered an excellent view of an old mill surrounded by modern Mumbai.

Rooms

9.0

The rooms are beautifully equipped and attention to detail is evident.

Service

9.0

The service was perfect, with very friendly, attentive, and hospitable staff. The front office team was especially helpful, and all the services provided by the hotel and their staff were exceptional.

Location

10.0

The best thing about this hotel is its location, which is convenient for both business travelers and tourists. The hotel is very spacious and comfortable, and the staff members were extremely helpful and welcoming.

Dining

8.0

The dining experience was very good with efficient staff and a great spread of food items during buffet breakfast. It was excellent, but it would be even better with a daily variation for vegetarians like me.

Facilities

9.0

The facilities at the hotel were top-notch, offering everything you could need for a comfortable stay.

Liam

United Kingdom, January 2024

8.6/10

The hotel embraces sustainability principles, providing a luxurious feel to the rooms. They are spacious, bright, and equipped with a slumber kit for a good night's sleep. However, on busy days, they might feel understaffed.

Rooms

8.0

The rooms exude luxury and sustainability, offering a spacious and bright ambiance ideal for a restful sleep. The slumber kit added to the comfort.

Service

9.0

The service staff are exceptional, catering to all needs with a warm and accommodating attitude. The flexibility and quality of service are outstanding.

Location

9.0

The central location suits business travelers perfectly, although it's not in the typical tourist area. The staff is helpful in suggesting local attractions and the multi-cuisine restaurant 'Hornby Pavilion' is a must-visit. The consistent service adds to the overall experience.

Dining

8.0

The dining experience offers a wide variety of choices and an extensive menu. The restaurant within the hotel delivers exceptional hospitality, making dining a delightful experience. However, it can get crowded at times, impacting the service quality.

Facilities

9.0

The hotel facilities are top-notch, providing everything needed for a comfortable stay. The amenities and services align well with the value for money offered.

Robin

United Kingdom, November 2023

8.6/10

The hotel rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early. The service was very amicable and welcoming, extending from all hotel staff members. The location was excellent, offering great views and proximity to malls and restaurants. The dining experience was fantastic, with attentive staff, but could benefit from more variety in breakfast options.

Rooms

9.0

The rooms were fresh, spacious, and had an amazing sit out overlooking the city while being immaculate and ready early.

Service

9.0

The service was very amicable and welcoming, with helpful and courteous staff members throughout the hotel.

Location

9.0

The location was excellent, offering great views and proximity to malls and restaurants.

Dining

8.0

The dining experience was fantastic, with super fantastic and attentive staff, although more variety in breakfast options would be appreciated.

Facilities

8.0

The spa was really good and relaxing, providing a great facility for guests.

Ethel

United Kingdom, November 2023

7.8/10

I had a pleasant stay at this hotel. The rooms were very comfortable and well-equipped, although there was a slight issue with the smoke on my floor. The service was friendly and attentive, especially Mr Ronson. The location was excellent for business activities, though there were some delays in the service. The dining experience was delicious but fell short compared to other hotels. Overall, a nice choice for a stay.

Rooms

9.0

The rooms were clean and comfortable, featuring a spacious living room leading into a bedroom, changing area, bathroom, and closet.

Service

7.0

The service was warm and friendly, with a few efficiency issues. Mr Ronson was particularly quick and attentive.

Location

8.0

The hotel is located on the main business road of Parel, offering easy access to the city's main destinations.

Dining

7.0

The dining experience was enjoyable and fresh, making my day better, although not the best compared to previous experiences.

Facilities

8.0

The hotel offers a range of services including room service, car hire, dry cleaning, housekeeping, and more.

clean rooms

smoke issue

Ben

United Kingdom, September 2023

7.8/10

The hotel offers modern and clean rooms designed with the highest standards and comfort in mind, but lacks the luxurious feel of a 'luxury collection' hotel. The service was exceptionally helpful, warm, and friendly, particularly at the reception and bell desk. The location is ideal for exploring Mumbai's business district, with easy access to key sightseeing spots. Dining options varied from disappointing to awesome, with a good spread and a make-your-own pancake machine available. Overall, the facilities were sufficient, though some areas showed signs of aging.

Rooms

9.0

The rooms were amazing, meticulously set up with the highest standards and comfort in mind, providing everything one could think of and more. Slight issue with the iron.

Service

8.0

The service was courteous, responsive, and very friendly across various departments, from room service to tours/ticket assistance. Some minor setbacks with car hire and dry cleaning.

Location

8.0

The hotel's location in the business part of Mumbai is convenient for business travelers but lacks the touristy charm. Many staff members, particularly concierge Samadhan, went above and beyond to assist guests with various requests.

Dining

7.0

Dining experiences varied from disappointing at the Hornbys Pavilion to awesome with a great variety available, including a make-your-own pancake machine.

Facilities

7.0

Facilities were good overall, with some areas starting to show signs of age in the public spaces of the hotel.

Martin

United Kingdom, April 2023

8.2/10

The hotel is conveniently located for accessing all areas of Mumbai, making it ideal for both business and leisure stays. The rooms are luxurious and spacious, providing a clean and comfortable environment. The service, especially from M & S Yasmeen and Samadhan, is warm and helpful. The dining options offer a good selection but could benefit from more variety. Overall, a great value for the money with fantastic staff and amenities.

Rooms

9.0

The rooms are luxurious, very big, and impeccably clean with all the necessary amenities.

Service

9.0

The service was exceptional, with staff arriving promptly to assist, being kind, and providing amazing foam pillows.

Location

8.0

The location is very good, easily accessible to all parts of Mumbai and perfect for work-related stays.

Dining

7.0

The dining experience offers a good mix of Western and Indian options, but more variety would enhance the overall experience.