What is the check-in and check-out policy at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Check-in is available from 15:00 and check-out is by 12:00.
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Itc Grand Central, A Luxury Collection Hotel, Mumbai, Mumbai
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Key details
About the Hotel
Dr Babasaheb Ambedkar Road, Parel, Mumbai, 400012,
- Near the parks
Great
8.9
8.9
4.6
4.7
ITC Grand Central, A Luxury Collection Hotel, Mumbai - A Victorian-inspired luxury hotel with panoramic city views, award-winning dining, and a rooftop lounge
Inspired by Victorian architecture, ITC Grand Central, a Luxury Collection Hotel, Mumbai is a 5-star property located in Parel, 10 minutes by car from Chhatrapati Shivaji Terminus and 20 km from Chhatrapati Shivaji International Airport. The hotel features elegantly appointed rooms and suites with city or sea views, equipped with flat-screen TVs, minibars, and executive lounge access in select categories. Guests can dine at Dakshin, a South Indian fine-dining restaurant, or Hornby's Pavilion, an all-day dining venue serving global cuisine. The rooftop 'Point of View' lounge offers 360-degree city views, while Kaya Kalp - The Spa provides Ayurvedic and international treatments alongside an indoor pool and gym. Business amenities include high-speed Wi-Fi, meeting rooms, and a LEED platinum-certified executive club. Nearby landmarks include Palladium Mall (3 km) and Siddhivinayak Mandir (2 km).
Pros
The rooftop 'Point of View' lounge offers panoramic 360-degree views of Mumbai.
Kaya Kalp - The Spa features Ayurvedic treatments, an indoor pool, and a fully equipped gym.
Dakshin restaurant serves authentic South Indian cuisine with a 'No Onion & No Garlic' menu option.
LEED platinum-certified rooms and sustainability initiatives, including carbon-neutral practices.
Proximity to business hubs and landmarks like Chhatrapati Shivaji Terminus (10-minute drive).
Cons
The indoor pool lacks natural sunlight due to its semi-covered design.
Chhatrapati Shivaji International Airport is 20 km away, requiring a 45-minute drive in traffic.
Must-do experiences
- Savor authentic Vada Pav at Aaram Vada Pav near CST station.
- Visit the serene Knesset Eliyahoo Synagogue in Kala Ghoda.
- Explore Kala Ghoda's art district for unique galleries and boutiques.
- Don't miss the street food at Mohammed Ali Road after sunset.
- Take a sunset stroll at Marine Drive for picturesque views.
Select your room type
Itc Grand Central, A Luxury Collection Hotel, Mumbai offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Executive Club King Room Skyline View2 persons29 sq. feet1 King-size bedAir conditioningShowerroom details
- The Towers Lounge Access2 persons31 sq. feet1 King-size bedAir conditioningShowerroom details
- King Room Skyline View2 persons29 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
This grand hotel provides facilities designed for comfort and memorable stays.
General
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Itc Grand Central, A Luxury Collection Hotel, Mumbai offers a diverse culinary landscape that attracts food enthusiasts with rich local flavors and global influences. From exquisite Indian dishes to delightful international fare, each dining venue presents a unique ambiance for memorable meals and gatherings.
Location
Dr Babasaheb Ambedkar Road, Parel, Mumbai, 400012,
Explore Mumbai
Explore Mumbai
Lal Baug Cha Raja
10 minutes' walk
Famous Ganesha idol site, this vibrant festival draws immense crowds, especially during Ganesh Chaturthi.
Bhau Daji Lad Museum
25 minutes' walk
A heritage site showcasing Mumbai's history, art, and culture with beautiful architecture and exhibitions.
Nehru Science Centre
25 minutes' walk
Interactive exhibits and displays focused on science and technology, great for families and curious minds.
Shree Siddhivinayak Ganapati Temple
25 minutes' walk
A revered Hindu temple dedicated to Lord Ganesha, known for its spiritual ambiance and unique idol.
Sewri Flamingo Point
25 minutes' drive
Birdwatching enthusiasts can enjoy a seasonal spectacle with thousands of flamingos flocking here.
Smaaash
25 minutes' walk
Entertainment hub featuring arcade games, virtual reality zones, and go-karting for thrill-seekers.
The Cafe Rooftop
2 minutes' walk
Casual dining with a relaxed atmosphere, serving delicious international cuisine and refreshing beverages.
Hornby's Pavilion
2 minutes' walk
A serene place famous for its Indian and international dishes, perfect for family gatherings or romantic dinners.
Volte Gallery
15 minutes' walk
Art gallery featuring contemporary works; vibrant atmosphere with frequent exhibitions and events.
Palladium Mall
30 minutes' walk
High-end retail and cinema experience in a chic environment, perfect for shopping or catching a movie.
Transportation and Accessibility
Special advance booking deals!
Get best rates instantly.
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Itc Grand Central, A Luxury Collection, Mumbai provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Languages
English, Russian, Hindi, Bengali, Kashmiri, Marathi, Panjabi / Punjabi
Number of floors:
22
Number of rooms:
253
Reviews and Ratings
Feedback about Itc Grand Central, A Luxury Collection Hotel, Mumbai from previous guests about their experience.
Show moreShow less
Pros
Helpful staff
Breathtaking view
Excellent service
Cons
Outdated design
Bad food
Guest reviewsbased on 1854 reviews
Georgia from Germany
Single
Executive Club
3 nights in November 2025
|
Reviewed: January 25, 2026
8.8/10
Comfortable Stay
world-class fitting good variety lively environment
The room was well-equipped with world-class fittings. I found everything to be perfectly placed in the room. Breakfast offered a good variety of choices. The hotel overall felt very lively and well maintained.
Location
9/10
The location offered central access to many destinations. This made getting around convenient. I found this location to be a major advantage for my travel needs.
Dining
9/10
Breakfast included various options, with tasty fresh juices. I sampled dishes at Hornby's Pavilion and found them to be amazing. The chef paid close attention to my preferences.
Rooms
8/10
The room featured a comfortable setup and good amenities. I found the room to be perfect. The room provided enough space for luggage and movement.
Facilities
9/10
The hotel offered a lounge area on the 30th floor. I found the hotel to be a comfortable space. The hotel maintained a very high standard of cleanliness.
0 Helpful
|
Charlotte from United Kingdom
Single
executive club
4 nights in November 2025
|
Reviewed: January 05, 2026
6/10
thin walls loud neighbors
I was given an interconnecting room. sound carried easily. my neighbours were shouting and arguing late at night and early in the morning. i did not sleep well. It was very irritating as i was jet-lagged! the hotel did little beyond apologising, even when the noise continued.
0 Helpful
Graham from United Kingdom
Single
Executive Club
5 nights in November 2025
|
Reviewed: December 25, 2025
9/10
friendly staff jain food cooperative staff
The staff cooked Jain food for us, I was grateful. I appreciated the helpfulness of Mr Ashitosu and Miss MaryGold. Miss Muskan, Chef Ruffy, and Mr Vijay were also very cooperative.
The air conditioning did not work well. I called multiple times with no change.
0 Helpful
Jade from United Kingdom
Single
Executive Club Exclusive
4 nights in November 2025
|
Reviewed: November 23, 2025
9.0/10
really good experience
large room clean room attentive staff sumptuous breakfast
the room was large and very clean. it featured a basket of fresh fruit to welcome me. the bathroom was spacious (it had a great shower with hot water!). staff members were attentive and checked if i needed anything. the breakfast was sumptuous and the staff was available to bring coffee or omelets over from the station.
Rooms
9/10
the allocated room was comfortable on the 20th floor, it was clean and spacious. this room included several amenities like a mini bar with a nice view and a large bathroom.
Location
9/10
the hotel has several restaurants and is situated at the center of the area. this makes it an easy journey throughout the surrounding area (or even the larger region).
0 Helpful
|
Show more reviews
FAQs
About Itc Grand Central, A Luxury Collection Hotel, Mumbai
How far is Itc Grand Central, A Luxury Collection Hotel, Mumbai from Chhatrapati Shivaji International Airport?
The hotel is located 20 km from Chhatrapati Shivaji International Airport.
What dining options are available at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
The hotel features on-site dining with an Indian restaurant serving kebabs and curries, alongside Dublin - The Irish Bar.
Is parking available at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Free private parking is available on-site without the need for a reservation.
What room amenities are provided at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Rooms include a flat-screen TV, air conditioning, a mini bar, seating area, and complimentary toiletries.
What leisure facilities can guests enjoy at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Guests have access to an indoor swimming pool, outdoor swimming pool, fitness centre, and a wellness spa.
Are there any nearby restaurants to Itc Grand Central, A Luxury Collection Hotel, Mumbai?
Nearby restaurants include Aditi, Ahar Restaurant & Bar, Moms Kitchen, Fredericks Lounge, Lemongrass, and Jyoti Refreshments, all within 0.5 km.
What wellness services are available at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
The Kaya Kalp - The Spa offers services including massages, beauty treatments, and wellness programs.
What languages are spoken by the staff at Itc Grand Central, A Luxury Collection Hotel, Mumbai?
The hotel staff is proficient in multiple languages, including English and Hindi.
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