Name: Itc Grand Central, A Luxury Collection Hotel, Mumbai
Address: Dr Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
Price range: US$115+
Rating: 8.2

Itc Grand Central, A Luxury Collection Hotel, Mumbai Interior photo

Itc Grand Central, A Luxury Collection Hotel, Mumbai Room photo

Itc Grand Central, A Luxury Collection Hotel, Mumbai Nearby photo

Key details

About the Hotel

Dr Babasaheb Ambedkar Road, Parel, Mumbai, 400012

Near the parks

Great

8.8

8.9

/10

4.6

4.7

Loved by Itc Grand Central, A Luxury Collection Hotel, Mumbai guests

Spacious rooms

Really good service

Delicious cuisines

Cute staff

Luxurious accommodations

Fine views

"The lounge and hi tea provisions was an added benefit, which makes your hotel stand out from other 5 star hotels"

Shams from United States

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"The indoor pool is the best element in the hotel!"

Shovic from India

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"Every room is beautifully renovated, and fully equipped down to the smallest detail - including irons, scales, and an abundance of facilities that make staying in the hotel an absolute dream."

Sam Robinson

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ITC Grand Central, A Luxury Collection Hotel, Mumbai - A Victorian-inspired luxury hotel with panoramic city views, award-winning dining, and a rooftop lounge

Inspired by Victorian architecture, ITC Grand Central, a Luxury Collection Hotel, Mumbai is a 5-star property located in Parel, 10 minutes by car from Chhatrapati Shivaji Terminus and 20 km from Chhatrapati Shivaji International Airport. The hotel features elegantly appointed rooms and suites with city or sea views, equipped with flat-screen TVs, minibars, and executive lounge access in select categories. Guests can dine at Dakshin, a South Indian fine-dining restaurant, or Hornby's Pavilion, an all-day dining venue serving global cuisine. The rooftop 'Point of View' lounge offers 360-degree city views, while Kaya Kalp - The Spa provides Ayurvedic and international treatments alongside an indoor pool and gym. Business amenities include high-speed Wi-Fi, meeting rooms, and a LEED platinum-certified executive club. Nearby landmarks include Palladium Mall (3 km) and Siddhivinayak Mandir (2 km).

Pros

The rooftop 'Point of View' lounge offers panoramic 360-degree views of Mumbai.

Kaya Kalp - The Spa features Ayurvedic treatments, an indoor pool, and a fully equipped gym.

Dakshin restaurant serves authentic South Indian cuisine with a 'No Onion & No Garlic' menu option.

LEED platinum-certified rooms and sustainability initiatives, including carbon-neutral practices.

Proximity to business hubs and landmarks like Chhatrapati Shivaji Terminus (10-minute drive).

Cons

The indoor pool lacks natural sunlight due to its semi-covered design.

Chhatrapati Shivaji International Airport is 20 km away, requiring a 45-minute drive in traffic.

Must-do experiences

Savor authentic Vada Pav at Aaram Vada Pav near CST station.
Visit the serene Knesset Eliyahoo Synagogue in Kala Ghoda.
Explore Kala Ghoda's art district for unique galleries and boutiques.
Don't miss the street food at Mohammed Ali Road after sunset.
Take a sunset stroll at Marine Drive for picturesque views.

Location: Great

8.9/10Review score

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Guest Emotional Experience

Away at HomeGenerous hospitality

“The hotel combines the best of old world generous and personalized hospitality with efficiency and modern amenities.”

Menon from India

Perfect for Finding FriendsWonderful service

“Today had arranged a dinner for 10 at the Hornby's Pavilion and I must say the service was just wonderful.”

Suraj Singh from India

Explorers, Not TouristsDream come true

“I was invited to be a participant of their Cake Soaking & Mixing Ceremony which was simply a dream come true.”

chopra_tina from India

Select your room type

Itc Grand Central, A Luxury Collection Hotel, Mumbai offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Club King Room Skyline View on Spa Laundry Food & Soft Beverage Buy 1 1 Luxury Happy Hours from 6 pm to 8pm
2 persons
315 sq. feet
1 King-size bed
Air conditioning
Shower
room details
The Towers Lounge Access on Spa Laundry Food & Soft Beverage Complimentary Luxury Hours from 6pm to 8pm
2 persons
335 sq. feet
1 Queen-size bed
Air conditioning
Shower
room details
King Room Skyline View on Spa Laundry Food & Soft Beverage Buy 1 1 Luxury Happy Hours from 6 pm to 8pm
2 persons
315 sq. feet
1 King-size bed
Air conditioning
Shower
room details

Show all rooms

Price and Room Availability Calendar

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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Facilities: Perfect

9.1/10Review score

General

Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Itc Grand Central, A Luxury Collection Hotel, Mumbai offers a diverse culinary landscape that attracts food enthusiasts with rich local flavors and global influences. From exquisite Indian dishes to delightful international fare, each dining venue presents a unique ambiance for memorable meals and gatherings.

Itc Grand Central, A Luxury Collection Hotel, Mumbai Restaurant photo

KEBAB & KURRIES

Indian

Ambiance

Family friendly, Modern

Key Offerings

A vibrant menu featuring classic Indian kebabs and delectable curries, served in a warm and inviting setting perfect for family dining.

Reservation

Recommended

Open for lunch and dinner: Mon-Sun, 12:30 - 14:30 & 19:00 - 23:30

HORNBY'S PAVILION

American, Indian, Italian, Local, International

Ambiance

Family friendly

Key Offerings

An all-day dining restaurant that serves an eclectic mix of cuisines, thoughtfully curated to cater to diverse palates, making it a great spot for any meal throughout the day.

Reservation

Recommended

Open for breakfast, brunch, lunch, and dinner; Hours vary.

FREDRICK'S LOUNGE

High tea, Cocktail hour

Ambiance

Modern

Key Offerings

An elegant lounge ideal for leisure, offering high tea and a selection of craft cocktails in a chic atmosphere, perfect for a relaxing afternoon or evening gathering.

Reservation

Not needed

Open daily from 09:00 - 22:00

POINT OF VIEW

Indian, International

Ambiance

Modern

Key Offerings

An exclusive lounge providing a luxurious setting for high tea and cocktail hours, where guests can enjoy panoramic views and exquisite bites.

Reservation

Recommended

Open daily from 09:00 - 22:00

DUBLIN

Cocktail hour

Ambiance

Modern

Key Offerings

A stylish venue to unwind with friends, offering a variety of signature cocktails and an inviting atmosphere, perfect for gatherings.

Reservation

Not needed

Open daily from 11:30 - 00:00

Location

Dr Babasaheb Ambedkar Road, Parel, Mumbai, 400012

Map view

City landmarks

Landmark

Siddhivinayak Mandir

1.4 mi

Museum

Nehru Science Centre

1.4 mi

Landmark

Dhobi Ghat

1.4 mi

Landmark

Bhau Daji Lad Museum

1.3 mi

Landmark

Lal Baug Cha Raja

3000 ft

Zoo

Jijamata Udyaan

1.4 mi

Landmark

Smaaash

1.4 mi

Landmark

Shree Siddhivinayak

1.4 mi

Mall

High Street Phoenix

1.6 mi

Landmark

Volte Gallery

3200 ft

Landmark

Sewri Fort

1.4 mi

Landmark

Phoenix Mall

4900 ft

Landmark

BAPS Shri Swaminarayan Mandir

1.4 mi

Landmark

Shree Siddhivinayak Ganapati Temple Trust

1.4 mi

Landmark

Fountain @ Phoenix Mall

4600 ft

Landmark

Namaste Tower

1.1 mi

Nearby

Ambedkar Road

Marubai Gaondevi Mandir

900 ft

Restaurants

Hornby's Pavilion

600 ft

ITC Grand Central Hotel

Kebabs & Kurries

1.6 mi

287 Dr B R Ambedkar Road ITC Grand Central Hotel

The Cafe Rooftop

600 ft

331 Dr Ambedkar Road Executive Enclave

Aditi

900 ft

Opposite Kem Hospital Opposite Kem Hospital Parel

Great Punjab Restaurant & Bar

800 ft

186 Dr Ambedkar Road Opposite Fire Brigade

Bawi Bride Kitchen

800 ft

804D

Ladoo Samrat

3100 ft

1 & 2 Habib Terrace

Explore Mumbai

Lal Baug Cha Raja

10 minutes' walk

Famous Ganesha idol site, this vibrant festival draws immense crowds, especially during Ganesh Chaturthi.

Bhau Daji Lad Museum

25 minutes' walk

A heritage site showcasing Mumbai's history, art, and culture with beautiful architecture and exhibitions.

Nehru Science Centre

25 minutes' walk

Interactive exhibits and displays focused on science and technology, great for families and curious minds.

Shree Siddhivinayak Ganapati Temple

25 minutes' walk

A revered Hindu temple dedicated to Lord Ganesha, known for its spiritual ambiance and unique idol.

Sewri Flamingo Point

25 minutes' drive

Birdwatching enthusiasts can enjoy a seasonal spectacle with thousands of flamingos flocking here.

Smaaash

25 minutes' walk

Entertainment hub featuring arcade games, virtual reality zones, and go-karting for thrill-seekers.

The Cafe Rooftop

2 minutes' walk

Casual dining with a relaxed atmosphere, serving delicious international cuisine and refreshing beverages.

Hornby's Pavilion

2 minutes' walk

A serene place famous for its Indian and international dishes, perfect for family gatherings or romantic dinners.

Volte Gallery

15 minutes' walk

Art gallery featuring contemporary works; vibrant atmosphere with frequent exhibitions and events.

Palladium Mall

30 minutes' walk

High-end retail and cinema experience in a chic environment, perfect for shopping or catching a movie.

Transportation and Accessibility

City Centre
Mumbai 15 min · 6.0 mi
Airports
Chhatrapati Shivaji International (BOM) 26 min · 10.4 mi
Train
Lower Parel railway station 12 min · 3300 ft
Dadar Railway Station 33 min · 1.7 mi
Underground
Ghatkopar 19 min · 7.6 mi
Jagruti Nagar 19 min · 7.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of INR 1200.0 per person.

Pets

Pets are not allowed.

Languages

English, Russian, Hindi, Bengali, Kashmiri, Marathi, PanjabiÂ / Punjabi

Number of floors:

Number of rooms:

253

Reviews and Ratings

Feedback about Itc Grand Central, A Luxury Collection Hotel, Mumbai from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the spacious and clean rooms at ITC Grand Central, with some noting upscale features and ample lighting. The hotel's breakfast buffet is a highlight for many, with a wide variety of options. While most find the hotel to be great value for money, a few guests have mentioned that some furniture appears worn. The flower arrangement in the lobby makes a beautiful first impression.

Review score

Based on 4 verified reviews

8.2 /10

Great

100%

Recommend

Cleanliness

9.2/10

Comfort

9.2/10

Value for money

8.3/10

Free Wi-Fi

8.4/10

Pros

Helpful staff

Breathtaking view

Excellent service

Cons

Outdated design

Bad food

based on 3510 reviews

4.5/5

Georgia from Germany

Single

Executive Club

3 nights in November 2025

Reviewed: January 25, 2026

8.8/10

Comfortable Stay

world-class fitting good variety lively environment

The room was well-equipped with world-class fittings. I found everything to be perfectly placed in the room. Breakfast offered a good variety of choices. The hotel overall felt very lively and well maintained.

Location

9/10

The location offered central access to many destinations. This made getting around convenient. I found this location to be a major advantage for my travel needs.

Dining

9/10

Breakfast included various options, with tasty fresh juices. I sampled dishes at Hornby's Pavilion and found them to be amazing. The chef paid close attention to my preferences.

Rooms

8/10

The room featured a comfortable setup and good amenities. I found the room to be perfect. The room provided enough space for luggage and movement.

Facilities

9/10

The hotel offered a lounge area on the 30th floor. I found the hotel to be a comfortable space. The hotel maintained a very high standard of cleanliness.

0 Helpful

Charlotte from United Kingdom

Single

executive club

4 nights in November 2025

Reviewed: January 05, 2026

6/10

thin walls loud neighbors

I was given an interconnecting room. sound carried easily. my neighbours were shouting and arguing late at night and early in the morning. i did not sleep well. It was very irritating as i was jet-lagged! the hotel did little beyond apologising, even when the noise continued.

0 Helpful

Graham from United Kingdom

Single

Executive Club

5 nights in November 2025

Reviewed: December 25, 2025

9/10

friendly staff jain food cooperative staff

The staff cooked Jain food for us, I was grateful. I appreciated the helpfulness of Mr Ashitosu and Miss MaryGold. Miss Muskan, Chef Ruffy, and Mr Vijay were also very cooperative.

The air conditioning did not work well. I called multiple times with no change.

0 Helpful

Jade from United Kingdom

Single

Executive Club Exclusive

4 nights in November 2025

Reviewed: November 23, 2025

9.0/10

really good experience

large room clean room attentive staff sumptuous breakfast

the room was large and very clean. it featured a basket of fresh fruit to welcome me. the bathroom was spacious (it had a great shower with hot water!). staff members were attentive and checked if i needed anything. the breakfast was sumptuous and the staff was available to bring coffee or omelets over from the station.

Rooms

9/10

the allocated room was comfortable on the 20th floor, it was clean and spacious. this room included several amenities like a mini bar with a nice view and a large bathroom.

Location

9/10

the hotel has several restaurants and is situated at the center of the area. this makes it an easy journey throughout the surrounding area (or even the larger region).

0 Helpful

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