Grand Hotel Bansko - Fitness & Spa, Bansko
About the Hotel
Grand Hotel Bansko - Fitness & Spa - A luxury mountain hotel with extensive spa facilities and shuttle services
This 4-star luxury hotel complex offers 5-star functionality with a full range of services for complete vacations or business travel. Accommodations include VIP rooms with King Size beds, work desks, minibars, flat-screen TVs, air conditioning, and personal vaults, while apartments feature kitchenettes, seating areas, and mountain views. The main restaurant serves international dishes, and an Italian restaurant offers fresh pasta, pizzas, seafood, and lamb specialties; a continental breakfast is available each morning at Grand Hotel Bansko - Fitness & Spa. The property contains a 21527.5 ft² Victoria Spa with 6 massage cabinets, Scandinavian and aromatic relaxation halls, an indoor pool, 2 Jacuzzis, steam baths, a hamam, and 3 saunas including Finnish and infrared options. Leisure facilities include an outdoor swimming pool with a pool bar, and the hotel provides a free 7-seater shuttle bus to ski tracks and airport transfers. Located 0.5 miles from Tourist Information Centre and 1 mile from Gondola Lift, the area features landmarks like Velyanova house (0.5 miles) and Pirin Street (1 mile). Business amenities include a 600-person capacity event hall, high-speed Wi-Fi, and work desks in rooms. Family services include babysitting, cribs, and laundry, with room service available from 08:00 to 23:30.
Pros
The 21527.5 ft² Victoria Spa includes an indoor pool, 2 Jacuzzis, steam baths, and 6 massage cabinets.
A free 7-seater shuttle bus provides transport to ski tracks and airport transfers.
The Italian restaurant serves fresh pasta, seafood, and pizzas prepared with original recipes.
VIP rooms feature King Size beds, minibars, and personal vaults.
Cons
The hotel is 124 miles from Sofia, requiring significant travel time for airport access.
Some nearby attractions, such as Velyanova house and Gondola Lift, require walking or transportation.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Horseback riding
- Aerobics
- Fishing
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located right on the ring road, making it easy to access various attractions and amenities, but the lack of English-speaking staff members could be challenging. The rooms are basic, missing a sofa or balcony, but some have the luxury of a jacuzzi and feature comfortable beds. The hotel offers a mixed service experience with some areas needing improvement, such as the bar and restaurant staff trying to overcharge guests, while others like reception provide helpful English support. The location offers easy access to the nearby ski lifts, perfect for winter sports enthusiasts, although it may be a bit far from the main gondola. Dining options include organic Quebec cheeses, adding a local touch to the culinary experience. The hotel's facilities cover essential services like room service, laundry, and ski equipment hire, ensuring a convenient stay for guests.
The hotel's rooms lack a balcony and sofa but offer a better view of the main bus station, with a terrace ideal for bathrooms. The service could be better with a lack of English-speaking staff, especially in the bar and restaurant. The location is convenient on the ring road but slightly far from the gondola.
The hotel is situated on the ring road, making it convenient for direct access to the slope. However, it is too far out of town center, requiring constant taxi rides or a forty-five-minute slippery walk to the ski lifts. The rooms feature a jacuzzi but are let down by very old furnishings and lack of fresh air. The service, unfortunately, lacks warmth and English is limited to just the receptionist. Despite the challenging service, various amenities like room service, housekeeping, and laundry are available, enhancing the overall stay. The dining experience, although inclusive, is noted for serving delicious buttermilk biscuits. The hotel offers delightful facilities, albeit somewhat dated, to meet guests' needs during their stay.
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