Grand America Hotel, Salt Lake City
About the Hotel
Grand America Hotel - A luxury downtown property with Forbes Four-Star spa, afternoon tea service, and 775 spacious rooms
This 5-star hotel offers 775 rooms starting at 700 square feet with floor-to-ceiling mountain views, Italian marble bathrooms, and premium down bedding. Guests enjoy access to The Grand Spa featuring an indoor pool, sauna, steam rooms, and specialized treatments using Skinceuticals and Eminence Organic Skincare products. Dining options include Laurel Brasserie & Bar serving European cuisine, Afternoon Tea in the Lobby Lounge with finger sandwiches and scones, and 24-hour in-room dining. Located in Downtown Salt Lake City, the property sits 1 mile from Temple Square and 0.5 miles from The Leonardo Museum, with Salt Lake City International Airport 7 miles away via taxi or rideshare services. The Grand America Hotel provides a business center with printing and courier services, while families can request cribs, baby bath accessories, and outlet covers through the Families First program.
Pros
Afternoon Tea service features dainty finger sandwiches, sweet treats, and unique teas in the Lobby Lounge
The Forbes Four-Star spa includes an indoor pool, sauna, steam rooms, and relaxation lounges
24-hour in-room dining offers gourmet meals delivered to guest rooms
Two Tesla Destination charging stations and one Universal charging station available in valet area
GBAC STAR(TM) facility accreditation ensures comprehensive cleanliness protocols
Cons
No outdoor dining available at the seasonal outdoor pool
The downtown location results in taxi fares of approximately $20 from the airport
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Electric vehicle charging station
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Shallow end
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a great time at the hotel for a girls' weekend with my sisters and nieces. The rooms were beautifully decorated, spotless, and had two very comfortable queen size beds along with a separate living area, offering a great view to the east of the city and mountains. However, despite multiple requests, the issue never got resolved.
The hotel was a delightful surprise with stunning rooms that were quiet, clean, and beautifully appointed. The service was exceptional and went out of its way to welcome us with a friendly and charming attitude. Its perfect location in downtown was convenient for exploring the city. However, the dining experience left much to be desired with tasteless options available.
Staying at this hotel was truly delightful. The rooms facing the courtyard with harp playing were very nice, especially if you appreciate period decor. They were well-appointed, extremely clean, and offered a great view to the east of the city and mountains. The service was amazing on all levels, with everyone being helpful, kind, and charming. However, there were some instances where the staff were not very nice to my kids when they went to the pool. The location was great and close to the tram, perfect for exploring the area, but it missed out on a higher rating due to an issue with a staff member in the boutique. The dining experience was fantastic, especially during the brunch buffet, which was over the top with live music and a wide variety of delicious options. The facilities provided everything I needed for a comfortable stay.
The hotel was a mix of highs and lows. The rooms, though spacious and luxuriously equipped, left much to be desired in terms of air conditioning, hindering a restful night's sleep. On the bright side, the balcony was a delightful addition to the bedroom. Service excelled in warmth and attentiveness but fell short in certain areas. The location had its charms, including a beautiful marble bathroom, but had drawbacks like limited bed availability and subpar service. The dining experience stood out for its buffet extravagance but could improve in some aspects.
My stay at the hotel was incredible! The rooms were absolutely fabulous; very spacious with a seating area and walk-in closet. The view of the mountains from the suite was just breathtaking. The service was top-notch, every staff member was gracious and welcoming. The location, though a bit tricky to find beds sometimes, was still fantastic, especially being in the salt lake area. The dining experience was over the top with a variety of delicious options. Overall, a memorable stay with a few minor hiccups.
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