Castaways Resort And Suites, Freeport
About the Hotel
Castaways Resort And Suites - A 3-star resort with an outdoor pool, fitness center, and free shuttle service
Castaways Resort and Suites offers 118 air-conditioned rooms with private balconies, refrigerators, flat-screen TVs, and free Wi-Fi. Accommodations include king rooms, double rooms with two double beds accommodating up to four persons, and king suites with sofa beds featuring two full bathrooms and microwaves. Guests dine at Flamingo Restaurant, which serves Bahamian and American dishes with a la carte breakfast available. The resort features a large outdoor freshwater pool with a poolside bar and grill, Dolphin Gym with state-of-the-art equipment, a children's playground, and an art gallery. A business center includes the Poinciana Boardroom accommodating up to 50 persons theater style, while additional services include a 24-hour front desk, tour desk, laundry, and babysitting. Located 6 miles from Grand Bahama International Airport, the property provides free shuttle service to Taino Beach and proximity to Ruby Golf Course, Port Lucayan Marina, Rand Nature Center, and Bahamia Beach. The lobby at Castaways Resort and Suites houses a tour desk for booking area excursions.
Pros
Free shuttle service to Taino Beach and airport proximity at 6 miles distance
Business center with Poinciana Boardroom accommodating up to 50 persons
Children's playground, babysitting services, and cribs available
Outdoor freshwater pool with poolside bar and grill
Dolphin Gym features state-of-the-art equipment
Cons
No on-site spa or wellness treatments
Limited dining options with one restaurant available
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Lift
- Vending machines
Sports & Fitness
- Fitness centre
- Darts
Services
- Free shuttle service
- Room service
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
Children
- Babysitting/Child services
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Garden area
Room features
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was quite pleasant overall. The rooms, although basic and clean, had an unpleasant smell when I first entered. The service, especially after I raised a concern at the information desk, was exceptional. The location was convenient for my needs, despite being in a somewhat eerie area. The dining experience, purchased from the Pelican Restaurant on-site, was unexpectedly good. The facilities met my expectations, adding to a comfortable stay.
My one-night stay at the hotel was a mix of positives and negatives. The rooms were a bit dated but fine for a short stay, although there was a bad scent and some maintenance issues. The service was top-notch, with attentive and friendly staff. The location was convenient but not very inspiring. The dining options were decent, but I had to purchase food from an external restaurant. Overall, a somewhat average experience with a few standout features and drawbacks.
For my short stay, the hotel was basic but clean, with some minor issues in the room. The service was excellent and very friendly. The location was convenient but had some downsides. The dining options were good overall.
My stay at the hotel was a mix of positives and negatives. The room, though clean and functional, had some issues like no lights, dirty sheets, and bugs on the floor. However, the service I received from the friendly staff after my complaint was excellent. The location was very good for my needs, being conveniently close to the Grand Bahama Shipyard. The dining experience was actually quite good, and the facilities were adequate.
My stay at the hotel had its ups and downs. The rooms had a nice view of a service yard but lacked proper lighting initially. Despite that, after addressing the issues with the manager, the room was clean and functional. The service was excellent, with very helpful and attentive staff. The location was suitable for my needs, although small. The dining experience, purchased from the on-site restaurant, was actually quite good. Facilities were satisfactory overall.
My stay at the hotel was a mix of highs and lows. While the rooms were not up to par with issues like no lights and bugs on the floor, after addressing my concerns, they were clean and comfortable. The service was friendly and accommodating, especially at the Flamingo Restaurant. The location was convenient for my plans, being close to the Grand Bahama Shipyard, even though the area was not very exciting. The dining experience was satisfactory, although some improvements could be made. Overall, the hotel offered a decent stay with a few drawbacks.
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