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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350

Buenaventura Grand Hotel & Great Moments - A beachfront all-inclusive resort with family amenities and downtown proximity

This 5-star all-inclusive resort occupies a beachfront location at the beginning of Puerto Vallarta's historic downtown area, just a five-minute walk from El Malecon boardwalk. Buenaventura Grand Hotel & Great Moments offers 24-hour room service, air conditioning, free WiFi, and in-room safes across all accommodations. The property features three heated pools including a children's pool, an adults-only wet lounger area, and a kids' club with daily activities. Guests can dine at Frutas y Flores buffet restaurant serving international cuisine from 7:30 AM to 10:00 PM, Corazón Contento offering Mexican dishes from 6:30 PM to 10:30 PM, and Sunset Restaurant with Mediterranean dinner options. The Sky Bar provides sushi, appetizers, and cocktails from 3:00 PM to 11:00 PM for Deluxe ocean view and Honeymoon suite guests. Shakti Spa offers massages, facials, and body treatments from 9:00 AM to 6:00 PM in air-conditioned couple's cabins. The resort is located a 15-minute drive from the international airport and within walking distance of downtown attractions.

Pros

Beachfront location with direct access to the Bay of Banderas

Multiple dining options including Mexican and international cuisine

Three heated pools including dedicated children's and adults-only areas

Comprehensive all-inclusive program covering meals, snacks, and beverages

Proximity to El Malecon boardwalk and historic downtown within five minutes walking distance

Cons

The Sky Bar access is restricted to certain room categories and Privileged Club members

Some restaurants require specific dress codes during evening service hours

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Two Double Beds
Max:
2 persons
390 sq. feet 
Bed options:
2 Double beds
Coffee machine
Air conditioning
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Deluxe Double Room Two Double Beds Ocean View
Max:
2 persons
390 sq. feet 
Bed options:
2 Double beds
Coffee machine
Air conditioning
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Deluxe King Room
Max:
2 persons
390 sq. feet 
Bed options:
1 Double bed
Coffee machine
Air conditioning
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Transportation and Accessibility

Transportation options

City Centre
Puerto Vallarta1400 ft
Airports
Lic. Gustavo Diaz Ordaz (PVR) 6.1 mi
Tepic (TPQ) 108.9 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Lift
  • Currency exchange
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350
Map view
Avenida Mexico 1301, Puerto Vallarta, Mexico, 48350
Nearby
1150 México
Casa Ley, S.a. de C.v
700 ft
Beach
Camarones Beach
800 ft
Estadio Municipal Agustin Flores Contreras
700 ft
Store
Viva Tequila
700 ft
Restaurants
El Andariego Restaurante Bar PV
300 ft
Avenida Mexico 1358 Col. 5 de Diciembre
El Barracuda
500 ft
Calle Paraguay 1290 Colonia 5 De Diciembre
La Tradicional
500 ft
Av. Mexico 1243
Cafe Ore Verde
800 ft
Calle Colombia 1373 Col. 5 de Diciembre
Rey Del AguaChili Mariscos Co
700 ft
Calle Peru 1028
Cesare
700 ft
Avenida Mexico 1208 Media Cuadra de Ley
La Traviata
1000 ft
Calle Honduras 309 Col. 5 de Diciembre
Meno's Place
1300 ft
348 Calle Honduras
Mango's Beach Club
1400 ft
Calle Uruguay 109 5 de Diciembre
Layla's Restaurant
1800 ft
Calle Venezuela 137 Colonia 5 de Diciembre

Reviews and Ratings

Feedback from previous guests about their experience.
66%
enjoyed the hotel and leave a review
6.6/10
Nice
Rooms
6.7
Location
8.2
Service
8.7
Dining
7.2
Guest reviews
6.6/10
based on 6 reviews
4/5 based on 4010 reviews
7.9
7.9/10 based on 422 reviews
#54 of 146 hotels in Puerto Vallarta based on Tripadvisor
Stephen
United Kingdom, February  2024
7.4/10

The hotel rooms were clean with good maid service, but a bit noisy due to outside activity. The entertainment was lacking compared to previous stays. The service was great, staff members were helpful, and the location was perfect for exploring the town. The dining options were limited but satisfactory for breakfast. Overall, a decent stay with some minor drawbacks.

Rooms
7.0
The room was ground floor next to the pool and bar, overlooking an Oxxo store, which caused noise disturbances at night.
Service
9.0
The staff was very helpful and willing to assist with any needs throughout our family vacation.
Location
8.0
The hotel is located conveniently for walking and exploring the town, with easy access to the Malecon.
Dining
6.0
The dining options were limited but suitable for breakfast.
Facilities
7.0
The hotel had essential services but lacked a hot tub or gym facilities.
Robert
United States, September  2023
7.8/10

My stay at the hotel was pretty good, with clean and comfortable rooms overall. The service was fantastic, always friendly and attentive. The location was convenient for exploring the town, though there were some noise issues at night. The dining options could have been better, but the facilities were well-kept and enjoyable.

Rooms
8.0
The rooms were clean and comfortable, but there was a strong musty odor at times.
Service
9.0
The service was amazing, with attentive and friendly staff always ready to help.
Location
7.0
The hotel's location was great for walking around the Old Town and the malecon. However, noise from outside could be disturbing at night.
Dining
7.0
The dining experience was decent, but I wished there was more variety in the menu.
Facilities
8.0
The facilities were well-kept and enjoyable.
Charles
United Kingdom, September  2023
8.0/10

I stayed in the south wing just above the pool bar with a beautiful view of the beach and small park to the north. While the room had a sewage-like smell and bugs all over the bed, the attentive service provided by the front desk, restaurants, bars, and pool/beach waiters made my holiday truly memorable. The location was fantastic, being close enough to walk to the Malcom and offering great views, making it a relaxing spot after exploring town. The dining was delicious but lacked some basic western options I craved in the morning. Overall, the hotel has its charms but also room for improvement.

Rooms
5.0
The room had a sewage-like smell and bugs on the bed.
Service
9.0
The staff was exceptional in providing superb customer service.
Location
8.0
The location was fantastic, close to the Malcom and offering great views. It was perfect for walking into town via the Malecon, providing a welcome oasis after the busyness of the town.
Dining
7.0
The dining was delicious but needed more variety, especially in basic Western options for breakfast.
Facilities
The facilities were good but could be improved.
Paul
United States, September  2023
7.6/10

I had a mixed experience at the hotel. While the location was perfect for beach lovers and close to various dining options, the room was a bit disappointing with some wear and tear. The service was exceptional, making my vacation memorable, but there were some hiccups with the transportation service. The dining was generally good but lacked variety. The facilities were decent overall.

Rooms
6.0
The room was a bit tired and worn down, not exactly what we expected. It was close to the elevator, which was convenient, but getting a room with a balcony was a bit tricky.
Service
9.0
The service was top-notch, starting with Paul at the reception desk who efficiently helped us. The staff was always pleasant, helpful, and focused on providing great service.
Location
8.0
The hotel's location was prime, just minutes from the Malecon and Old Vallarta, perfect for watching the waves. However, the optional club program was a bit pushy, and there were issues with the transportation service on the return trip.
Dining
7.0
The dining experience was generally good with regularly changing standard fare. I reserved a night for a special dinner, which was delightful, but the meals tended to be repetitive.
Facilities
Eliza
United States, August  2023
8.8/10

The hotel offers comfortable rooms with ocean views, but some areas are a bit dark. The service is very friendly and helpful, starting with Paul at the reception desk. The location is fantastic, close to the city and within walking distance of various attractions. The dining experience is surprisingly good, offering authentic Spanish choices. The facilities are well-maintained, ensuring a pleasant stay.

Rooms
8.0
The rooms were comfortable with ocean views, but a bit dark and could use more lighting.
Service
9.0
The service was very helpful and friendly, especially Paul at the Reception Desk.
Location
10.0
The hotel's location is fantastic, right downtown and close to the malecon, making it easy to explore Puerto Vallarta.
Dining
8.0
The dining experience is surprisingly good with a variety of authentic Spanish choices.
Facilities
The hotel's facilities are well-maintained, ensuring a pleasant stay for guests.
David
United Kingdom, June  2023
7.6/10

I had a mixed experience at the hotel. The location was great for exploring the area and had convenient access to local shops and the airport. However, the room assignment was inconvenient, and the service, although welcoming, seemed restricted by management.

Rooms
7.0
My room was situated in the non-renovated side, which was a bit disappointing.
Service
7.0
The staff members were friendly, but I sensed they were operating under strict management guidelines.
Location
8.0
The location was splendid, close to local amenities and offered easy access to taxis and information.
Dining
8.0
Facilities
8.0
The facilities were adequate for my needs during the stay.
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Rooms and Guests2 Guests, 1 Room