Buenaventura Grand Hotel & Great Moments, Puerto Vallarta
About the Hotel
Buenaventura Grand Hotel & Great Moments - A beachfront all-inclusive resort with family amenities and downtown proximity
This 5-star all-inclusive resort occupies a beachfront location at the beginning of Puerto Vallarta's historic downtown area, just a five-minute walk from El Malecon boardwalk. Buenaventura Grand Hotel & Great Moments offers 24-hour room service, air conditioning, free WiFi, and in-room safes across all accommodations. The property features three heated pools including a children's pool, an adults-only wet lounger area, and a kids' club with daily activities. Guests can dine at Frutas y Flores buffet restaurant serving international cuisine from 7:30 AM to 10:00 PM, Corazón Contento offering Mexican dishes from 6:30 PM to 10:30 PM, and Sunset Restaurant with Mediterranean dinner options. The Sky Bar provides sushi, appetizers, and cocktails from 3:00 PM to 11:00 PM for Deluxe ocean view and Honeymoon suite guests. Shakti Spa offers massages, facials, and body treatments from 9:00 AM to 6:00 PM in air-conditioned couple's cabins. The resort is located a 15-minute drive from the international airport and within walking distance of downtown attractions.
Pros
Beachfront location with direct access to the Bay of Banderas
Multiple dining options including Mexican and international cuisine
Three heated pools including dedicated children's and adults-only areas
Comprehensive all-inclusive program covering meals, snacks, and beverages
Proximity to El Malecon boardwalk and historic downtown within five minutes walking distance
Cons
The Sky Bar access is restricted to certain room categories and Privileged Club members
Some restaurants require specific dress codes during evening service hours
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Lift
- Currency exchange
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's play area
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Garden area
- Spa & wellness centre
- Back massage
- Full body massage
Room features
- Air conditioning
- Mini-bar
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel rooms were clean with good maid service, but a bit noisy due to outside activity. The entertainment was lacking compared to previous stays. The service was great, staff members were helpful, and the location was perfect for exploring the town. The dining options were limited but satisfactory for breakfast. Overall, a decent stay with some minor drawbacks.
My stay at the hotel was pretty good, with clean and comfortable rooms overall. The service was fantastic, always friendly and attentive. The location was convenient for exploring the town, though there were some noise issues at night. The dining options could have been better, but the facilities were well-kept and enjoyable.
I stayed in the south wing just above the pool bar with a beautiful view of the beach and small park to the north. While the room had a sewage-like smell and bugs all over the bed, the attentive service provided by the front desk, restaurants, bars, and pool/beach waiters made my holiday truly memorable. The location was fantastic, being close enough to walk to the Malcom and offering great views, making it a relaxing spot after exploring town. The dining was delicious but lacked some basic western options I craved in the morning. Overall, the hotel has its charms but also room for improvement.
I had a mixed experience at the hotel. While the location was perfect for beach lovers and close to various dining options, the room was a bit disappointing with some wear and tear. The service was exceptional, making my vacation memorable, but there were some hiccups with the transportation service. The dining was generally good but lacked variety. The facilities were decent overall.
The hotel offers comfortable rooms with ocean views, but some areas are a bit dark. The service is very friendly and helpful, starting with Paul at the reception desk. The location is fantastic, close to the city and within walking distance of various attractions. The dining experience is surprisingly good, offering authentic Spanish choices. The facilities are well-maintained, ensuring a pleasant stay.
I had a mixed experience at the hotel. The location was great for exploring the area and had convenient access to local shops and the airport. However, the room assignment was inconvenient, and the service, although welcoming, seemed restricted by management.