Victoria from United Kingdom
Family with children
Executive King Room Balcony
4 nights in November 2025
|
Reviewed:January 26, 2026
7/10
family-friendly featurespacious roomgreat balconypoor serviceunreliable shuttleinconvenient deposit
the waterpark was a very main feature for our children. They wanted to be in there all day. our room was perfect for a family. we had the executive king room balcony. the balcony was great for taking in the resort grounds.
The overall service felt poor. reception staff were slow. Simple requests felt frustrating. the shuttle service was unreliable. i was told it would be sent. It never arrived. guests are required to pay a cash-only deposit. This felt inconvenient.