Londoner Grand, A Luxury Collection Hotel, Macau, Macau
About the Hotel
Londoner Grand, A Luxury Collection Hotel, Macau - A 5-star casino resort with family-friendly amenities and Cotai Strip access
Londoner Grand, A Luxury Collection Hotel, Macau is located in Cotai, a hub of 24-hour casino resorts. The 5-star property features 4001 guestrooms with minibars, flat-screen TVs, bathrobes, and city views. Three outdoor pools overlook the Cotai Strip, surrounded by tropical foliage. The Conservatory offers three dining experiences: Three Bottles, Chaan serving Cantonese dishes, and The Sweet Shop with British-inspired treats. A Tea Room provides grab-and-go options from breakfast until late. The hotel includes a 24-hour fitness center, Shine Spa for Sheraton, and over 150.5 ft² of meeting space. Situated on the Cotai Strip, this Luxury Collection property is steps from Shoppes Cotai Central, Shoppes Four Seasons, and Shoppes Venetian malls with over 600 designer stores. Macao Airport and ferry terminals are nearby. Guests can enjoy free Wi-Fi throughout the property and 24-hour room service.
Pros
Three outdoor pools with tropical foliage and Cotai Strip views
Over 150.5 ft² of meeting and event space with outdoor venues
Located steps from Shoppes Cotai Central, Shoppes Four Seasons, and Shoppes Venetian malls
Free Wi-Fi accessible throughout the hotel and guest rooms
4001 rooms featuring minibars, flat-screen TVs, and bathrobes
Cons
The hotel's central Cotai Strip location results in consistently busy surrounding areas
No on-site parking available for guests
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Free airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
Spa & Leisure
- Outdoor swimming pool
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers exquisite rooms that are very comfortable and luxurious, ensuring a clean and nice stay. The service, while mostly friendly, could learn some improvement. Its great location near top attractions like the Venetian Hotel and City of Dreams adds value, though public areas may lack in comparison to other properties in Cotai. The dining experience, with plenty of options but room for improvement, adds to the overall charm of the hotel.
As a new SPG member, my stay at the hotel was fantastic. The rooms were made a sociable space for us all to enjoy with great detailing and a wonderful view of Macau and the Parisian's Eiffel Tower. They were spacious, clean, and well stocked with different amenities. Although the service was overloaded, the staff still tried their best to accommodate the requests. The location near the centre of the Cotai Strip Resort was great, offering access to major hotels/casinos in Taipa for tourists. The dining experience was disappointing as cold cooked breakfast items were served. Overall, a good value for money stay with a few hiccups.
The hotel is well-located with easy access to various shops and offers spacious and clean rooms. The dining options are diverse and impressive, but there were service issues that impacted the overall experience.
Staying at Sheraton Macau was a fantastic experience. The service was top-notch, the rooms were comfortable and clean with a great Paris view. However, the breakfast options were more like a 2-star hostel, and the dining area was a bit far from the rooms. Overall, a great stay with a few minor drawbacks.
The hotel is a comfortable place to stay with a nice view of the Eiffel Tower, but cleanliness could be improved. The service was friendly but lacked efficiency, and the location is convenient with noise issues. The dining experience had its highs and lows.
The hotel room, while not as spacious compared to other Sheraton properties, was well-appointed and comfortable, making it a perfect gift for my daughter. The service, especially from Sheena the guest ambassador, was outstanding and truly enhanced our stay with excellent directions and a welcoming atmosphere. The location, though tidy and clean, was not as convenient as expected, especially for reaching Macao township. The dining experience, although very good, could offer more variety for non-pork eaters. Overall, the hotel provided a great experience with some minor drawbacks.
The hotel is impressively located with modern and spacious rooms, though the delay upon arrival was disappointing given the high cost. The service is exceptional, especially with the convenient shuttle service provided. Some minor drawbacks were noted in the breakfast service, contrasting with the outstanding dining choices available. The property's superb amenities cater to a variety of needs, making it a worthwhile stay.
The hotel offers spacious and modern rooms with a great view of the Venetian and the pools, ensuring a comfortable and quality sleep experience. The service was top-notch with a friendly and accommodating staff like Sanjieb, Nato, Smith, and Teddy. The location is superb, right across from Paris/Venetian with convenient access to various amenities. The dining options were disappointing with cold cooked breakfast items, but other Asian and American dishes were satisfactory.
The hotel is centrally located on the Cotai Strip, offering convenient access to various attractions. The rooms are spacious and clean, providing a comfortable stay. The service at reception is exceptional, making check-in a breeze. However, the dining options could be better in terms of choices and presentation. Overall, a good value for money stay.
The hotel offers stunning views from the 39th floor of the Earth Tower with features that catered to all of us. The staff is friendly and accommodating, making our overall stay enjoyable. However, lack of promotions and incomplete information on some services was a setback.
The hotel offers comfortable rooms in a good location with friendly service. The dining experience is satisfactory but could be improved. Overall, it provides decent value for money.