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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720

Serenity Hotel Boutique By Alsol - A 5-star boutique hotel with an outdoor pool, Mexican fusion dining, and suites with fully equipped kitchens

This 5-star boutique property offers 30 suites and residences featuring air conditioning, flat-screen TVs with streaming services, and fully equipped kitchens with refrigerators and dining areas. Accommodations include king-size beds, sofa-beds, and private balconies with city views. The on-site restaurant serves Mexican fusion cuisine, while BarBelo Roof Club and pool provides beverage service. Serenity Hotel Boutique By Alsol is located in Centro, a 3-minute walk from the beach and within 1 mile of Quinta Avenida. Nearby attractions include Los Fundadores Park (1 mile), Museo Frida Kahlo Playa Del Carmen (1 mile), and Quinta Alegria Shopping Mall (0.5 miles). The property provides free WiFi throughout, a 24-hour front desk, concierge service, and private parking. Guests can arrange COVID-19 testing through the front desk with results delivered in 24 hours for 2700 MXN.

Pros

The rooftop pool and bar offer city views and beverage service.

All suites include fully equipped kitchens with refrigerators and dining areas.

The beach is accessible within a 3-minute walk from the property.

COVID-19 testing is available on-site with 24-hour result delivery.

Private parking is provided at no additional cost.

Cons

The city-view balconies may experience street noise during peak hours.

The rooftop pool does not operate on a 24-hour basis.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Suite
Max:
2 persons
270 sq. feet 
Shower
Air conditioning
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Junior Suite
Max:
2 persons
435 sq. feet 
Shower
Coffee machine
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Superior Suite
Max:
2 persons
830 sq. feet 
Shower
Coffee machine
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Transportation and Accessibility

Transportation options

City Centre
Playa del Carmen4000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.6 mi
Cancun (CUN) 34.2 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room features

  • Air conditioning
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720
Map view
10 Avenida Norte Y Calle 40 Norte Mz 150, Lt 20, 21 Y 22, Playa del Carmen, Mexico, 77720
Nearby
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
800 ft
Gallery
Tierra Huichol
1900 ft
Av.10 Manzana 144
The Union
1900 ft
Beach
Shangri-la's Beach
1900 ft
Restaurants
El pirata
300 ft
Calle 40 Mza 143 LT 7 Col.Zazil-Ha Entre 5 Av Y 10 Av
Consuela at Hotel Morgana
300 ft
10 Avenida Norte 16
Dona Delia Ita-Mex Gourmet
400 ft
Calle 42 Entre Av 10 y 5ta Av Entre Avenida 10 y 5ta Avenida
La Cueva del Chango
1100 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
Las Hijas de la Tostada
800 ft
Av. Constituyentes Between 95 And 100
De Local
500 ft
Av. 5ta con calle 40ta
Canalla Cocina
500 ft
5av And 40st local 6B
Carlo Carlo Ristorante e Pizzeria Italiana
800 ft
Av. 5ta X Calle 38 Norte Lt. 10
PIOLA Playa del Carmen
1100 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38
Tequila Fish
800 ft
Av. 5 and Calle 38

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.5
8.5/10 based on 227 reviews
John
United States, February  2024
8.6/10

The hotel offers great value for money with incredible rooms that feel more like spacious apartments, complete with separate living areas and extra-large comfortable beds. However, the dining options may need improvement for a more varied experience.

Rooms
9.0
The rooms were just incredible, well-provisioned, and very light and breezy, more like suites with their own kitchens and huge super comfy beds.
Service
9.0
The staff is super nice and helpful, making my stay even more pleasant and enjoyable.
Location
9.0
The hotel's location is close to all shopping, restaurants, beach, and spa options, making it very convenient for exploring the area.
Dining
7.0
The dining experience was somewhat limited, with suggestions for more variety to enhance guests' choices.
Facilities
9.0
The facilities provided were very nice and added to the overall comfortable stay.
John
United States, December  2023
8.8/10

I felt like I was staying in a luxurious suite with a kitchen and a huuuuge super comfy bed. The room was not just clean and comfortable, it was like a dream with a variety of pillow and scent options. The staff was incredibly helpful, making my stay even more enjoyable. The highlight for me was definitely the amazing bed; I don't think I have ever slept on something so perfect.

Rooms
10.0
The rooms were beyond comfortable and clean, with a range of pillow and scent options.
Service
9.0
The service was exceptional, warm, friendly, and always ready to help. They even took the time to teach us some Spanish. The only hiccup was when they forgot the shampoo for 2 days, but they quickly resolved the issue by providing an Ethernet cable.
Location
10.0
The location was superb, large, and very private with quality furniture and superb towels. It was also conveniently away from bars and music, offering a perfect relaxing escape. Additionally, being just a 2-minute walk from the beach and shops was a huge plus. The area across the road with an Olympic running track was a fantastic bonus for exercise enthusiasts.
Dining
6.0
The dining options were average at best, with limited choices and some disappointment at a nearby restaurant. I would recommend the hotel consider offering a buffet with extra charge for more variety.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay. Plus, the value for money was evident with the excellent amenities provided.
Phillip
United States, July  2023
8.2/10

I had a wonderful stay at this hotel. The rooms were really spacious and comfortable, offering a feeling more like an apartment with a separate living area and a large bed in the bedroom. The service was top-notch, with the staff being extremely helpful and ensuring a relaxing experience. The location was superb, close to the beach and surrounded by great restaurants and shops, though more shade options would have been appreciated. The dining experience had its limitations with a fixed breakfast menu, but the staff were accommodating. Overall, a great value for a pleasant stay.

Rooms
9.0
The rooms were tastefully decorated, spacious, and incredibly comfortable.
Service
9.0
The staff was exceptionally nice and helpful, making my stay truly relaxing.
Location
8.0
The hotel is conveniently located near the beach, great restaurants, and shops.
Dining
7.0
The breakfast options were a bit limited, but the staff was accommodating.
Facilities
8.0
The hotel offers quality facilities to ensure a comfortable stay.
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22Sept2025Select date
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Rooms and Guests2 Guests, 1 Room