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From212US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
-
Close to Rambla de Santa Cruz
Great
8.9
9.4
/10
4.2
4.8
/5

Iberostar Heritage Grand Mencey - A 5-star luxury hotel with Canarian architecture, spa facilities, and gourmet dining in Santa Cruz de Tenerife

Reflecting Canarian culture through its facade, interior courtyard, gardens, and heritage artwork, this 5-star hotel on Doctor José Naveiras street features rooms with city or garden views, minibars, and free Wi-Fi. Guests enjoy a buffet breakfast with Iberian ham, cold cuts, pastries, and sweet and savory dishes at Los Menceyes restaurant, while Papa Negra restaurant serves MSC/ASC-certified sustainable seafood dishes including potatoes with mojo sauce and cream of watercress soup. The 48437.5 ft² SPA Sensations offers a thermal area with sauna, Turkish bath, hydrotherapy pool, and 14 treatment booths, alongside a fitness room with state-of-the-art machines, yoga, and Pilates. Located 656.2 ft from García Sanabria Park and 10 minutes' walk from Plaza de España, Iberostar Heritage Grand Mencey provides meeting rooms for up to 450 people, a casino, and a cookery classroom offering Japanese, Peruvian, Italian, and Canarian cuisine classes. Family rooms and interconnecting doubles accommodate groups, while the Iballa Bar serves gourmet tapas and cocktails in an ambiance adorned with celebrity photographs.

Pros

The 48437.5 ft² SPA Sensations includes a thermal area, hydrotherapy pool, and 14 treatment booths.

Papa Negra restaurant is MSC/ASC-certified for sustainable seafood and serves local Canarian dishes.

Located 656.2 ft from García Sanabria Park and 10 minutes' walk from Plaza de España.

Offers family rooms, interconnecting doubles, and a cookery classroom with diverse cuisine classes.

Free Wi-Fi is available throughout the hotel, including in rooms and public areas.

Cons

The pool is unheated and may feel cold during cooler months.

No on-site parking is available for guests.

Must-do experiences

  • Stroll through Parque García Sanabria, a serene urban oasis.
  • Taste local specialties at Mercado de Nuestra Señora de África market.
  • Visit the TEA Tenerife Espacio de las Artes for modern art exhibits.
  • Explore the historic La Laguna, a UNESCO World Heritage site.
  • Savor traditional seafood at El Mesón La Taberna on Calle del Agua.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Garden View
2 persons
31 m² 
1 King-size bed
Balcony
Air conditioning
Superior Double Room
2 persons
36 m² 
1 King-size bed
Air conditioning
Double Room
2 persons
31 m² 
1 Double bed
Air conditioning
Junior Suite
2 persons
45 m² 
1 King-size bed
Air conditioning
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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Iberostar Heritage Grand Mencey offers a delightful selection of dining venues that celebrate the local flavors of the Canary Islands. From casual family-friendly settings to modern romantic experiences, each restaurant provides a unique taste of Mediterranean and Spanish cuisines, perfect for indulgent meals at any time of day.
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and elegant dining room, likely in a hotel or upscale restaurant. The room is spacious and well-lit, with white walls, tall white columns, and a high ceiling featuring circular recessed lighting. 

Several round tables are se
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo shows a bright and airy restaurant dining area. Sunlight streams in through large, multi-paned windows with wooden frames, offering a view of lush greenery outside. The room has a classic, elegant feel with white walls and ornate ceiling de
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Restaurant photo The photo captures an outdoor dining area, likely belonging to a hotel or resort, on a sunny day. The scene is set on a wooden deck, shaded by several large, white patio umbrellas with a black geometric frame. 

Several tables with chairs are neatly

Los Laureles Restaurant

Mediterranean and Local seafood dishes
Ambiance
Family-friendly and Traditional setting
Key Offerings
Enjoy a hearty lunch filled with authentic local seafood and Mediterranean specialties, with options for vegan and gluten-free diets.
Reservation
No
Open daily from 12:30 to 16:30.

Papa Negra Restaurant

Spanish and International fare
Ambiance
Modern and Romantic atmosphere
Key Offerings
Dine on exquisite dishes crafted with certified seafood, including various vegan and gluten-free selections, perfect for an intimate dinner.
Reservation
Recommended
Open Thursday to Sunday from 20:00 to 23:00.

Los Menceyes Restaurante

Buffet featuring Spanish and Local cuisines
Ambiance
Family-friendly, Traditional, and Romantic options
Key Offerings
Start the day with a lavish buffet breakfast, offering a variety of foods including vegetarian, vegan, and gluten-free choices alongside dinner service.
Reservation
No
Breakfast served daily from 07:00 to 10:30; Dinner served daily from 19:00 to 22:00.

Restaurante a la carta Kon·Tiki

Mexican
Ambiance
Modern decor
Key Offerings
Indulge in vibrant and flavorful Mexican dishes during lunch hours, perfect for a casual yet delightful dining experience.
Reservation
No
Open Monday to Sunday from 12:00 to 23:30.

Location

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Map view
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Nearby
Santa Cruz de Tenerife
Rambla de Santa Cruz
320 m
Park
Parque Garcia Sanabria
60 m
Gallery
Los Lavaderos
250 m
Rambla de Santa Cruz
Casino Santa Cruz
70 m
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
210 m
Parque Garcia Sanabria
Reloj de flores
360 m
Calle Méndez Núñez
TenerifebyHost
380 m
Restaurants
Cocina Urbana
50 m
Rambla Santa Cruz 114
Tenerife south
10 m
Iberoster
La Tasca de Enfrente
30 m
Calle Doctor Jose Naveiras 9
Restaurante Aborigen
40 m
Calle del Doctor Jose Naveiras 38 Iberostar Grand Mencey
Niqqei
50 m
Calle del Doctor Jose Naveiras 38 Terraza Hotel Mencey
Papa Negra
50 m
Calle Doctor Jose Naveiras 38
Mundo Iberico
120 m
Calle del Doctor Guigou 36
Macusamba
110 m
Rambla del General Franco
Macusamba Cafe Bar And Lounge
100 m
Rambla de Santa Cruz 116
Strasse Park
170 m
Rambla de Santa Cruz Parque García Sanabria
Explore Santa Cruz de Tenerife
Explore Santa Cruz de Tenerife
Top Attractions
Activities
Dining
Entertainment
Parque Garcia Sanabria
Parque Garcia Sanabria
1 minutes' walk
A lush city park featuring diverse gardens, sculptures, and a playground. Ideal for leisure walks and family outings.
Casino Santa Cruz
Casino Santa Cruz
1 minutes' walk
A vibrant casino offering gaming, dining, and entertainment options. Perfect for a lively evening out.
Museum of Nature and Man
Museum of Nature and Man
18 minutes' walk
Showcases Tenerife's natural history and indigenous culture. Offers free admission on specific days.
Municipal Museum of Fine Arts
Municipal Museum of Fine Arts
11 minutes' walk
Features a collection of Spanish and European artworks. Hosts temporary exhibitions with free entry.
Sendero de los Sentidos
11 minutes' walk
Nature trail offering scenic views and sensory experiences. Great for leisurely walks and connecting with nature.
Surfing at Playa Valleseco
5 minutes' drive
Enjoy thrilling waves and surf lessons suitable for all levels. Rental services available for gear and boards.
Yoga Classes at Local Studios
10 minutes' drive
Find tranquility and relaxation with local yoga studios offering classes for all skill levels. Perfect for unwinding.
Restaurante Aborigen
Restaurante Aborigen
1 minutes' walk
Offers traditional Canarian dishes in a cozy atmosphere. Known for its fresh ingredients and local wines.
Cocina Urbana
Cocina Urbana
1 minutes' walk
A modern eatery with a creative take on local cuisine. Popular for its vibrant decor and innovative menu.
La Tasca de Enfrente
La Tasca de Enfrente
1 minutes' walk
Casual tapas bar known for its friendly vibe. Specializes in shared plates and local wines, ideal for groups.
Auditorio de Tenerife Adan Martin
Auditorio de Tenerife Adan Martin
25 minutes' walk
Iconic concert hall featuring music, theater, and dance performances. Notable for its architecture and cultural events.
Sala de Arte de Los Lavaderos
3 minutes' walk
A cultural space showcasing contemporary art. Hosts exhibitions and events, making it ideal for art lovers.
Transportation and Accessibility
City Centre
Santa Cruz de Tenerife8 min  ·  600 m
Airports
Tenerife Norte Airport (TFN)22 min  ·  14.1 km
Tenerife South Airport (TFS)96 min  ·  63.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 12 per day.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 40 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Year renovated:
2011
Number of floors:
4
Number of rooms:
155
Former name
Iberostar Grand Hotel Mencey
FAQs
About Iberostar Heritage Grand Mencey
What landmarks are located near Iberostar Heritage Grand Mencey?
Iberostar Heritage Grand Mencey is 0.3 km from García Sanabria Park, 1 km from Castillo de San Juan Bautista, and 9 km from Playa de Las Teresitas.
What are the check-in and check-out times at Iberostar Heritage Grand Mencey?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Iberostar Heritage Grand Mencey?
Public parking is available nearby for 12 EUR per day.
What dining options does Iberostar Heritage Grand Mencey offer?
Dining options include the Los Menceyes buffet restaurant, the à la carte Los Laureles, and the Iballa Cocktail Bar.
What are the spa facilities available at Iberostar Heritage Grand Mencey?
The spa includes a thermal area, sauna, whirlpool bath, 14 massage booths, and a fitness area.
What amenities does Iberostar Heritage Grand Mencey provide in guest rooms?
Rooms include air conditioning, free Wi-Fi, a mini-bar, satellite TV, and a private bathroom with bathrobes and slippers.
Is there a gym available at Iberostar Heritage Grand Mencey?
Yes, there is a fitness center equipped with state-of-the-art machines.
How far is Iberostar Heritage Grand Mencey from Tenerife North Airport?
Iberostar Heritage Grand Mencey is 14 km from Tenerife North Airport.
Does Iberostar Heritage Grand Mencey offer a breakfast service?
Yes, a buffet breakfast is available for an additional charge of 40 EUR.
What languages are spoken by the staff at Iberostar Heritage Grand Mencey?
The staff speaks multiple languages, including English and Spanish.
What recreational activities are available at Iberostar Heritage Grand Mencey?
Guests can enjoy outdoor and indoor pools, yoga classes, and live music performances.

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Check-in
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Rooms and Guests2 Guests, 1 Room

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Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Exterior photo The pool at the hotel

Iberostar Heritage Grand Mencey

8.9
Great2179 reviews
600 m from center
191 US$
212 US$
per night
Mobile-only price