Hotel Grand Continental Kuala Lumpur, Kuala Lumpur

The hotel offers a nice view of Twin Tower and Kuala Lumpur Tower from the rooms. Overall, most rooms were okay, but we faced an issue with a small bathroom where the toilet flush wasn't working. The staff promptly addressed the problem, which was great.

The hotel provided clean and spacious rooms with a very nice view of the Twin Tower and Kuala Lumpur Tower, but disappointingly not as expected for a suite booking. The service was a mix of courteous and rude encounters, particularly at the front desk. The location was outstanding due to its central position between the Petronas Twin Towers and Chinatown, despite safety concerns. The dining experience was a separate event with room for improvement, and the facilities were average.

The hotel has its ups and downs. The rooms are smaller and somewhat cramped, but they offer a view of the twin towers. The valuables need to be kept safe due to security concerns. The service varies from an arrogant Reception Manager to the helpful reception staff. The location is great for sightseeing but has some drawbacks like the red light zone at night. The dining experience is mixed, with good options in the mornings but not consistent quality. The facilities are decent but there are some flaws.

The hotel is located conveniently close to Quill City Mall and not far from iconic landmarks like KL Tower, Petronas Tower, and Petaling Street. The room I stayed in was comfortable and had a fantastic view of the city, although there was a noticeable smell of stale cigarette smoke upon entering. The breakfast, served on the top floor, offered a great start to the day amidst a spacious and clean setting, with fresh linen and towels provided.

I had a mixed experience at the hotel. The rooms were comfortable, but there was a lack of hooks, especially in the bathroom, and the twin room felt a bit small. The hotel's location in the middle of Kuala Lumpur's golden triangle was convenient for exploring the city, but the room service was inconsistent and needed improvement.

The hotel offers clean and nicely decorated rooms, with a partial view of the towers. The service was lacking in customer care, with rude and unprofessional staff, though room service was available. The location, while convenient for sightseeing, may feel unsafe at night due to nearby motorcycle repair shops. The dining experience was mediocre, and the facilities are average.

The hotel offered a nice and cosy room with a good shower, along with hand towels which was a rare find in Malaysia. However, the overall condition was terrible with dated decor and uncleanliness, making the stay unpleasant.

The hotel is conveniently located near KL's main icons, shops, and tourist attractions, providing easy access to various places of interest. The rooms, though fair in size, require renovation for improved decor, comfort, and cleanliness.

The hotel offers compact but very clean rooms with all amenities working well and a fantastic view of the Petronus Towers. The rooms are comfortable, though quite dark, providing a better value compared to other hotels at the same rate.

The hotel offers a stunning view of the Golden Triangle of Kuala Lumpur from the Deluxe King premier room. The comfortable chairs in the room were a plus, but there was a slight issue with mold. The location is ideal, with easy access to public transportation and shopping venues, though a bit far from the city center. The dining experience was average, especially considering the price paid. The service was a mix of attentive and courteous staff but lacking professionalism in some instances.