Tulipanes 22 X Avenida Tulum,
Cancun,
Mexico,
77500,
Quintana Roo
Grand Hotel Colonial Cancun - A downtown hotel with an outdoor pool, garden, and proximity to Parque de las Palapas
This 3-star hotel offers 47 air-conditioned accommodations with laptop-friendly workspaces, ceiling fans, irons/ironing boards, and cable TV. A continental breakfast consisting of bread with butter and jam, juice, and coffee is available daily for an additional cost at Grand Hotel Colonial Cancun. Recreational amenities include an outdoor pool and access to the hotel's garden. The property is located right in Parque de las Palapas, surrounded by restaurants and souvenir shops, with Superama Bonampak and Mercado 28 within 0.5 miles. Business services include fax and international calling services, while the 24-hour front desk provides concierge services, luggage storage, and laundry service. Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and first aid kits. The hotel zone is 1 mile from the accommodation.
Pros
Located directly adjacent to Parque de las Palapas with multiple dining and shopping options
Offers laptop-friendly workspaces and business services including fax and international calling
Features 24-hour front desk service with concierge, luggage storage, and laundry
Provides safety features including carbon monoxide detectors and first aid kits
Outdoor pool and garden access available for guests
Cons
Continental breakfast available at additional daily cost
Does not accommodate pets or service animals
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
This grand hotel provides facilities designed for comfort and memorable stays.
Free Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Room features
Air conditioning
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Tulipanes 22 X Avenida Tulum,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Tulipanes 22 X Avenida Tulum,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Market
Mercado 28
2500 ft
Landmark
Palapas, Cancun
2500 ft
Church
Cristo Rey Church
2500 ft
Stadium
Beto Avila Stadium
1.5
mi
Landmark
Tulum Avenue
3600 ft
Airport
Ka'Yok' Planetario de Cancun
4300 ft
Landmark
Casa de Cultura Cancun
2600 ft
Landmark
Plaza de Toros Cancun
4600 ft
Store
Superama Bonampak
2400 ft
Night club
Grand Mambocafe
2600 ft
Landmark
Sam's Club Cancun
3200 ft
Landmark
Ceviche Square
2500 ft
Landmark
Palacio Municipal
2500 ft
Landmark
El Toh
2500 ft
Church
La Puerta del Cielo
2500 ft
Landmark
Luum Pakul
2500 ft
Landmark
Catedral de la Santisima Trinidad
1.1
mi
Landmark
Kukulkan
3100 ft
Store
Costco
1.1
mi
Park
Urbano Kabah Park
1.5
mi
Store
Chedraui
1.1
mi
Night club
ANTIQUE Puerto Cancun
4000 ft
Landmark
Malecon Tajamar
1.3
mi
Landmark
Amigos de Sian Ka'an
4100 ft
Golf Course
Puerto Cancun
1.1
mi
Shopping Area
Puerto Cancun Marina Town Center
1.4
mi
Landmark
Arte Garden
1.0
mi
Night club
Vintage House Cancun
1.0
mi
Landmark
Arrecifes
1.2
mi
Nearby
Square
Las Palapas
1000 ft
Restaurants
Gory Tacos
100 ft
Tulum Street
El Rinconcito de Puebla
100 ft
Andador Tulipanes 32 Sm 32 Av Tulum
Pescaditos
1800 ft
Avenida Yaxchilan 69 S.M 25 Benito Jurarez
los alcatraces
3000 ft
Smz 22 Calle Alcatraces # 31 Parque De Las Palapas
Mi Pueblito seafood and steak house
3000 ft
Avenida Tulum
Xiringuito el Pitu
1900 ft
Calle Orquideas
Papa John's
1400 ft
Hotelera en Plaza Zail-Ha Av. Tulum en Plaza Punta Tulum
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and leave a review
Convenient Location
Clean Rooms
Maintenance Issues
Limited Dining Options
6.2/10
Nice
Rooms
6.3
Location
7.3
Service
7.7
Dining
5.0
Guest reviews
6.2/10
based on 6 reviews
7.2
7.2/10 based on 1441 reviews
Fred
United Kingdom,
March
2024
6.6/10
The hotel offers a good value for the stay, with clean and comfortable rooms and a convenient location close to transportation hubs. However, there are some concerns about maintenance issues and dining options.
Rooms
7.0
The rooms were simple, but clean and comfortable, although not as depicted in the pictures. Some maintenance issues with mold in the bathroom and cupboard ceilings were noticed. The strong bleach smell on linens was a bit overwhelming.
Service
6.0
The service was a mix; while the staff could speak a little English and were very helpful upon my long journey arrival, there were certain aspects that needed improvement, like attentiveness and privacy.
Location
8.0
The location was excellent, with proximity to transport options and a variety of amenities nearby. However, the noise levels from nearby activities could be disturbing at times.
Dining
5.0
The dining experience was somewhat unexpected with basic options and serving practices not meeting typical standards.
Facilities
5.0
The facilities were under par, with noticeable maintenance issues and areas in need of improvement. Some basic amenities were lacking, affecting the overall guest experience.
Convenient Location
Maintenance Issues
James
United States,
February
2024
6.6/10
My stay at the hotel had its ups and downs. The rooms were a bit shabby and dirty, with narrow windows looking out onto an interior courtyard, and they smelled like mold, which was concerning. On the bright side, the service was very helpful, especially after my long 20-hour journey. The location was central and convenient, although a bit noisy at times. The dining experience was unexpected, with subpar options, but there was a good local restaurant nearby.
Rooms
5.0
The rooms were a bit shabby and dirty, with a moldy smell and narrow views of the interior courtyard.
Service
9.0
The staff were very helpful, especially considering my long travels.
Location
7.0
The location was central and close to public transportation, although there was some noise from the surroundings.
Dining
6.0
The dining options were not up to standard, but there was a good restaurant opposite the hotel.
Facilities
6.0
Tyler
United States,
January
2024
6.2/10
The hotel's location is perfect, close to Las Palapas Park and the ADO bus station, making it convenient for exploring the area. The service was a bit hit or miss, with some staff being unhelpful, but there were some helpful individuals. The noise levels at night affected my sleep quality. The dining experience was not up to par, with substandard options and plastic dishware. The rooms, while spacious, were in need of some maintenance, feeling damp and slightly dirty. Despite these drawbacks, the hotel's location is a major advantage for travelers.
Rooms
5.0
The rooms were a bit shabby and dirty.
Service
6.0
The service varied, with some staff being unhelpful.
Location
8.0
The hotel's location is very close to Las Palapas Park and the ADO bus station.
Dining
5.0
The dining options were below standard with plastic dishware.
Facilities
6.0
Facilities were average.
Lance
United States,
January
2024
6.8/10
The hotel is conveniently located near Las Palapas Park and Market 28, with easy access to the ADO bus station and hotel zone. While the room was average and had a musty smell, the hotel's safety measures were reassuring for a solo female traveler. The service was friendly and went out of their way to assist, but the loud noise from nearby bars was a downside.
Rooms
5.0
The room was okay but nothing spectacular. It had a musty smell and a view of the interior courtyard.
Service
9.0
The staff was always friendly and accommodating, ensuring a safe and comfortable stay.
Location
7.0
The hotel's location is perfect for exploring Cancun, being close to key attractions like Las Palapas Park, Market 28, and the ADO bus station. However, noise from nearby bars could be bothersome at night.
Dining
5.0
The dining options were limited, with meals available for purchase at the hotel or at a nearby restaurant. The quality of the food was not impressive.
Facilities
6.0
The hotel offers basic facilities with adequate amenities for a comfortable stay. However, no specific details were provided.
Emma
United Kingdom,
November
2023
7.0/10
The hotel offers good quality rooms for the price, but the dampness can be an issue. The service is friendly and helpful, although some staff members may come off as rude. The location is convenient for transportation but noisy at times. The dining options are basic, and the facilities are decent.
Rooms
8.0
The rooms were a good size, clean, and had A/C.
Service
7.0
The staff spoke Spanish slowly to aid understanding, and overall were helpful.
Location
6.0
The hotel is an easy walk to the ADO bus station, but can be noisy with nearby bars.
Dining
5.0
The dining experience was below standard with plastic trays and spoons.
Facilities
The facilities are basic and could be improved.
Julie
United Kingdom,
July
2023
7.6/10
The hotel offers spacious rooms that provide good quality for the price, yet some areas like the staircase had humidity issues. The service was welcoming and accommodating, offering a lower price than booking elsewhere. The location is convenient, particularly for travelers using the bus station, despite some noise from events in the central square. The dining options were affordable but not exceptional. The hotel facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were spacious and offered good value for the price, although some humidity issues were noticeable.
Service
9.0
The service was friendly and went the extra mile, even walking me to the hotel and providing competitive pricing.
Location
8.0
The hotel's location in Central Cancun on a pedestrian street is convenient for accessing transportation hubs, with minor noise disturbances during events at the central square.
Dining
6.0
The dining options were basic and could be purchased at nearby establishments rather than at the hotel, with room for improvement in quality.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay, though not luxurious.
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