Best Western Plus Waterville Grand Hotel, Waterville | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

375 Main Street, Waterville, Maine, United States, 04901

Best Western Plus Waterville Grand Hotel - A pet-friendly hotel with an indoor saltwater pool, Irish restaurant, and business facilities

This recently renovated, pet-friendly hotel features 138 air-conditioned rooms with premium bedding, laptop-friendly workspaces, microwaves, refrigerators, flat-screen TVs with streaming services, and free WiFi. O'Brien's Irish Restaurant and Pub serves American cuisine and offers a complimentary breakfast special, while the property also includes a second restaurant and bar/lounge. Recreational amenities include an indoor heated saltwater pool, spa tub, and fitness center, with the Kennebec River and Belgrade Lakes Chain nearby for water activities. Best Western Plus Waterville Grand Hotel provides a 24-hour business center, 6000 square feet of conference space accommodating up to 350 guests, and complimentary parking. The property is a 5-minute drive from Children's Discovery Museum and Kennebec River, and a 6-minute drive from Colby College Museum of Art. Business travelers will find Sappi Fine Paper, Cianbro, New Balance Shoes, United Technologies, and Inland Hospital within a short driving distance. Guest services include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Pros

Recently renovated 138-room property with premium bedding and streaming services on flat-screen TVs.

Indoor heated saltwater pool, spa tub, and fitness center available for recreation.

Two on-site restaurants including O'Brien's Irish Restaurant and Pub with complimentary breakfast.

6000 square feet of conference space and 24-hour business center for corporate events.

Pet-friendly accommodations with free parking and proximity to multiple local companies.

Cons

The nearest airport, Bangor Airport, is approximately 43.5 miles from the property.

Some rooms feature shower/tub combinations rather than walk-in showers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Non-Smoking

Max:

2 persons

325 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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King Room Non-Smoking

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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King Room Disability Access or Non-Smoking Roll Shower

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Transportation and Accessibility

Transportation options

City Centre

Waterville 1.4 mi

Airports

Augusta State (AUG) 22.3 mi

Bangor International (BGR) 54.4 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Luggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Locker room
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Golf course
Fishing

Services

Housekeeping
Laundry
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Garden area

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

375 Main Street, Waterville, Maine, United States, 04901

Map view

375 Main Street, Waterville, Maine, United States, 04901

City landmarks

Museum

Colby College Museum of Art

2.1 mi

Bridge

Two Cent Bridge

1.5 mi

Synagogue

Congregation Beth Israel

3800 ft

Landmark

Railroad Square Cinema

1.1 mi

College

Colby College

1.3 mi

Church

First Congregational Church

1.1 mi

Landmark

First Baptist Church

1.3 mi

Landmark

Getchell Street United Baptist Church

1.2 mi

Landmark

Pleasant Street United Methodist Church

1.2 mi

Landmark

Sacred Heart Soup Kitchen

1.3 mi

Gallery

The Framemakers

1.3 mi

Landmark

Waterville Opera House and City Hall

1.5 mi

Church

Lorimer Chapel

1.3 mi

Church

Sacred Heart

1.3 mi

Landmark

Mainegeneral Medical Ctr

1.4 mi

Landmark

St. Joseph's Maronite Catholic Church

1.4 mi

Store

Maine Made and More

1.5 mi

Theatre

Waterville Opera House

1.5 mi

Landmark

Redington Museum

1.6 mi

Landmark

Central Maine Veterans Memorial Park

1.5 mi

Museum

Colby Museum of Art

2.3 mi

Landmark

Common Street Arts

1.7 mi

Landmark

Waterville Historical Scty Lib

1.7 mi

Park

Fort Halifax State Historic Site

2.2 mi

Landmark

Notre Dame du Perpetual Secours Catholic Church

1.9 mi

Nearby

GNC

1400 ft

The UPS Store

1400 ft

Citi financial

1500 ft

US Cellular

1500 ft

GameStop

1500 ft

Restaurants

Five Guys

400 ft

373 Main Street

Pizza Degree

1600 ft

10 Waterville Commons Dr

Firehouse Subs

1500 ft

8 Waterville Commons Dr

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and leave a review

clean

friendly staff

limited dining

dingy location

6.4/10

Nice

Rooms

7.0

Location

8.0

Service

8.0

Dining

7.5

Mike

United States, January 2024

7.0/10

The hotel had a convenient location close to downtown Waterville and the interstate, making it easy to navigate the area. The service was responsive and courteous, although there were some issues with abrupt communication. The dining experience was pleasant, and the facilities were satisfactory. On the downside, the rooms smelled of stale smoke and the beds were smaller than expected.

Rooms

6.0

Although the beds were not as spacious as we anticipated, the rooms were well-equipped. However, the smell of tobacco smoke was quite noticeable, making our stay less enjoyable.

Service

7.0

The service, especially from Sylvia, the head of housekeeping, was courteous and responsive to our needs. However, there were instances of abrupt communication which marred an otherwise pleasant service experience.

Location

7.0

The hotel's location was convenient due to its proximity to downtown Waterville and the interstate, making it easy to access different areas. However, the surrounding area lacked tourist attractions.

Dining

8.0

The dining experience was good overall, with pleasant staff and a nice offer to discount the bill. However, there were limited local product choices, and the variety could be improved.

Facilities

7.0

The facilities met our basic needs and were satisfactory for our stay. However, there were no outstanding amenities that stood out during our visit.

James

United States, May 2023

8.0/10

I had a pleasant stay at the hotel. The friendly and accommodating staff made my visit enjoyable. The rooms were clean and comfortable, though the dining options were not exceptional. The convenient location close to downtown and easy interstate access was a plus.

Rooms

8.0

The room was very clean, which was my top priority. It was located farthest from the elevator on the third floor, ensuring a quiet stay.

Service

9.0

The staff was friendly and accommodating. They were responsive when I had concerns about cleanliness, making sure my needs were met.

Location

9.0

The hotel's location was absolutely convenient, just off the interstate and close to downtown Waterville and Colby College.

Dining

7.0

The dining experience was satisfactory with ample portions. However, it may not be my first choice for future visits.