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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Palm Jumeirah, P.O. Box 390068, Dubai, United Arab Emirates, 454294

Andaz Dubai The Palm, By Hyatt - A 5-star Palm Jumeirah hotel with a private beach, multiple pools, and four restaurant concepts

This 5-star Hyatt property on Palm Jumeirah features 300-meter private beach access, an infinity pool, and an adults-only Cabana Pool on the 14th floor. Accommodations include air-conditioned rooms with free WiFi, floor-to-ceiling windows offering panoramic city or sea views, and marble bathrooms with walk-in showers and deep soaking tubs. The hotel offers five dining destinations: Hanami restaurant provides views stretching to Burj Al Arab, while The Locale, The Andaz Lounge, Knox, and La Coco present varied culinary experiences. Recreational facilities include Ora boutique spa with en-suite treatment rooms and a couples room featuring a whirlpool tub, plus a 24-hour gym. Located 30 minutes' drive from Dubai International Airport, the property is few walks away from attractions including Aquaventure Waterpark and Dubai Marina Mall. Business amenities encompass 4 meeting rooms and comprehensive concierge services. A continental breakfast is available each morning at Andaz Dubai The Palm.

Pros

The 300-meter private beach and multiple pools include an infinity pool and adults-only Cabana Pool

Ora spa features en-suite treatment rooms and a couples room with whirlpool tub

Floor-to-ceiling windows in all rooms provide panoramic city or sea views

Five distinct dining destinations include Hanami with views of Burj Al Arab

Located on Palm Jumeirah with walking distance to Aquaventure Waterpark and Dubai Marina Mall

Cons

The Palm Jumeirah location requires transportation to reach most central Dubai attractions

No direct monorail access from the hotel property itself

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
475 sq. feet 
Air conditioning
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Deluxe King Room
Max:
2 persons
475 sq. feet 
Air conditioning
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Deluxe Suite Sea View
Max:
2 persons
895 sq. feet 
Air conditioning
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Transportation and Accessibility

Transportation options

City Centre
Dubai 10.3 mi
Airports
Dubai Creek SPB (DCG) 19.1 mi
Al Maktoum International (DWC) 28.8 mi
Train
Business Bay Station 10.1 mi
Underground
Nakheel 2.2 mi
Dubai Internet City 2.3 mi
Bus
Bus stop 1.5 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Palm Jumeirah, P.O. Box 390068, Dubai, United Arab Emirates, 454294
Map view
Palm Jumeirah, P.O. Box 390068, Dubai, United Arab Emirates, 454294
Nearby
Island
Palm Islands
1200 ft
Restaurants
The Locale
200 ft
Andaz Dubai The Palm
Hanami
400 ft
Andaz Dubai The Palm 15th Floor
Milk & Honey Cafe
800 ft
Shoreline
Palm Bay Dubai
1100 ft
Club Vista Mare The Palm Jumeirah
Gursha Ethiopian Restaurant
1200 ft
01 Club Vista Mare
Ras Beach Vibes Lounge
1200 ft
The Palm Jumeriah
The Tap House
1300 ft
Club Vista Mare
Breeze Beach Grill
1500 ft
Al Sufouh Rd Palm Jumeirah
@Blend
900 ft
Shoreline Beach Club 04
Solis Beach Restaurant
1000 ft
Tiara Residence Al Sufouh Rd

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 10 reviews
8.8
8.8/10 based on 3210 reviews
Allan
United Kingdom, May  2024
8.0/10

The hotel offers stylish, big rooms with a view but lacks balconies or outside spaces. The pool is shared with residents, and umbrellas are limited. The rooms are clean but on the smaller side.

Rooms
8.0
The rooms were big, stylish, and with a view, but the lack of balconies or outside spaces was a downside.
Service
9.0
The service was super accommodating, especially Beck who was fantastic and very kind. They were very friendly and had a genuine interest in making our stay special.
Location
8.0
The location is perfect, almost in front of the mall and other good spots. Easy beach and pool access but lacks walking space and needs a taxi to reach downtown.
Dining
7.0
The dining was very good with a lot of variety but felt a bit expensive. The grilled dishes were phenomenal.
Facilities
8.0
The hotel offers great beach and pool facilities, but more walking space would be appreciated.
stylish rooms
shared pool
Peter
United Kingdom, April  2024
7.4/10

The hotel has some room for improvement with issues like unclean rooms initially and a smoking room assigned. However, the location is excellent with access to private beach and pools for relaxation.

Rooms
5.0
After a sleepless first night, the room was eventually cleaned and functional, though the lack of balcony and unaddressed filter maintenance were disappointing. The room provided was not suitable for three people and was a permanently smoking room.
Service
8.0
The service took time to rectify issues but the staff's excellent attitude, patience, and good manners stood out, making interactions exceptional.
Location
9.0
The hotel's location in Palm Jumeirah near Nakheel mall and The View offers easy access to key landmarks while providing a private beach and great pools for relaxation.
Dining
7.0
I wasn't aware of the dining options initially, but found a satisfying selection, including a prepaid breakfast that was perfect.
Facilities
8.0
The facilities at the hotel were up to standard, providing convenience and comfort during the stay.
Dale
United States, February  2024
8.0/10

The hotel offers spacious and comfortable rooms, though there was a slight humidity issue. The service is truly remarkable, especially by Lauren from the Japanese restaurant, but it could be more attentive for a five-star hotel. The location is good, with easy beach access, though it may not be ideal for all customers. The dining experience is exceptional, with a variety of amazing options albeit slightly pricey. The facilities are overall satisfactory.

Rooms
8.0
The rooms are very spacious, comfortable, and well-decorated, but they had a humidity problem.
Service
9.0
The service is really amazing and very kind, with staff being accommodating and helpful.
Location
7.0
The location is good with easy beach access, making it convenient for short stays and business travelers.
Dining
9.0
Facilities
7.0
The facilities provided are satisfactory.
Charlie
United Kingdom, January  2024
8.4/10

The hotel offers amazing rooms but may have some issues like water leaking. The service was perfect, especially by the night manager. The location is top-notch with beach and pool access but has some room for improvement in the comfort of pillows. The dining was delicious with lots of outdoor seating but felt a bit expensive. Overall, a luxurious stay with a few minor setbacks.

Rooms
8.0
The rooms are amazing but experienced water leaking in the second room.
Service
9.0
The service was perfect with very friendly and helpful staff, especially the night manager.
Location
9.0
The location is top-notch with easy access to key landmarks, a private beach, and great pools for relaxation.
Dining
7.0
The dining was delicious with lots of lovely outdoor seating but felt a bit expensive.
Facilities
9.0
The hotel provides great facilities for a luxurious stay.
Leonard
United States, November  2023
8.6/10

Staying at this hotel was a pleasant surprise - the room exceeded my expectations with its high-class furniture, but it felt slightly cramped for a long stay. The location was superb, offering easy access to key landmarks while still providing a private beach and two fantastic pools for relaxation.

Rooms
8.0
The room was totally unexpected and very appreciated with high-class furniture.
Service
9.0
The staff, particularly Chinky, despite some shortages and new/untrained staff, went above and beyond to resolve the issue I faced, showcasing their kindness and dedication.
Location
9.0
The location is perfect for those who want a beach holiday without being too far from central shopping and restaurants. It offers great accessibility to attractions like JBR, the marina, Palm Jumeirah, and Emirates Mall.
Dining
8.0
The dining experience was exceptional with a good selection of food and outdoor seating, although it was on the expensive side.
Facilities
9.0
The facilities provided were top-notch, especially the beach access and gym facilities.
John
United Kingdom, November  2023
7.6/10

The hotel offers beautifully decorated, spacious rooms with comfortable beds. However, if you are looking for triple occupancy, it might not be the best choice. The service provided by the staff was excellent, although there were some minor issues noted. The location is convenient, especially for short stays or business trips, but it is shared with a residence that appears a bit run down. The dining experience was pleasant with limited options. Overall, a lovely stay with a few drawbacks to consider.

Rooms
8.0
The rooms are very spacious, comfortable, and well-decorated, with beautiful beds.
Service
7.0
The hotel staff provided amazing service, despite minor issues observed during interactions.
Location
8.0
The location allows you to disconnect from your phone easily, offering a good environment for vacations.
Dining
7.0
The dining experience was enjoyable, although with limited options available.
Facilities
7.0
Kenneth
United States, September  2023
8.6/10

I absolutely loved my stay at the hotel. The rooms were not only clean and large but also had a quirky and unique charm that I adored. The breakfast buffet was one of the best I've had, offering a great variety. The view from the rooms was beautiful, and the pool area was a great place to relax. The staff was extremely friendly and made my stay even more enjoyable.

Rooms
9.0
The rooms were clean, large, and had a nice, quirky touch that I really enjoyed. The breakfast buffet was top-notch, and the view from the rooms was lovely.
Service
9.0
The service was excellent overall. The staff was exceptionally friendly and helpful, especially Jinky. They resolved any issues promptly and were always courteous.
Location
8.0
The hotel's location was excellent, with easy access to the beach and pool facilities. While it required a taxi to reach downtown, having Nakheel mall nearby and Club Vista Mare restaurants next door was very convenient.
Dining
9.0
Dining at the hotel was fantastic, and one of the main reasons I would come back. The staff was friendly and helpful, and the variety of choices was impressive.
Facilities
8.0
The facilities were great, especially the pool area and the dining options. Everything was well-maintained and provided a comfortable experience.
Henry
United Kingdom, August  2023
8.4/10

The hotel's rooms were a bit smaller than expected but quite new and nice, although lacking storage drawers. It was a permanently smoking room. The service was friendly, even though sometimes I had to ask multiple times for things to be done; they truly take care of you. The location was excellent, near Nakheel Mall and The View, albeit shared with a run-down residence. The dining experience was delicious and exceeded our expectations with a variety of options. The facilities were well-kept and offered diverse amenities.

Rooms
7.0
The rooms were quite new and nice, albeit a bit smaller than expected with minimal storage options. It was designated as a smoking room.
Service
9.0
The service was friendly and attentive, ensuring that they take care of every detail and your needs as if you are very precious and delicate.
Location
8.0
The hotel's location was excellent, close to Nakheel Mall and The View, offering convenience, although being on the outskirts of the palm and shared with a run-down residence.
Dining
9.0
The dining experience was truly delightful, with a huge variety of delicious options that were well-organized and surpassed our expectations.
Facilities
9.0
The hotel's facilities were diverse and well-maintained, offering everything needed for a comfortable stay.
Sheila
United Kingdom, June  2023
7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were lovely with beautiful views and very spacious, comfortable, and well-decorated, but unfortunately poorly located on the 1st floor, exposing me to all the street noise that made it impossible to sleep. The service, however, was amazing, with the staff going above and beyond to ensure our stay was enjoyable, even surprising me with a birthday cake in my room. The location on the Palm Jumeirah was good for easy beach access, although it was crowded with no social distances. The dining experience was nice with a variety of food options but had some drawbacks in terms of location and ambiance.

Rooms
7.0
The rooms were lovely with beautiful views and very spacious, comfortable, and well-decorated.
Service
9.0
The service was amazing with the staff going above and beyond to ensure our stay was enjoyable.
Location
6.0
The location on the Palm Jumeirah was good for easy beach access but was crowded with no social distances.
Dining
7.0
The dining was nice with various cuisines represented but had some drawbacks in location and ambiance.
Facilities
6.0
The facilities were generally satisfactory but did not stand out significantly.
Tony
United Kingdom, April  2023
8.6/10

I had a fantastic stay at the hotel. The room was upgraded to a really nice one, which was always clean and very comfortable. The service was superb, and the staff, especially Jinky, was always prompt and helpful. The location was perfect for a beach holiday with convenient access to Nakheel mall and Club Vista Mare restaurants. The dining experience was very good, offering tasty and fresh options. Overall, a great value for money.

Rooms
9.0
The room was clean, beautiful in style, and comfortable.
Service
9.0
The service was excellent with helpful and attentive staff.
Location
9.0
The location was great for a beach holiday, with nearby amenities and attractions.
Dining
8.0
The dining experience was very good, offering tasty and fresh options.
Facilities
8.0
The hotel facilities were modern and convenient.
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Rooms and Guests2 Guests, 1 Room