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Check-in
23Sept2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

6569 Clay Avenue Sw, Cutlerville, Michigan, United States, 49548

Holiday Inn & Suites Grand Rapids - South By Ihg - A 3-star hotel with family-friendly pool amenities and business facilities near Tanger Outlets

This 3-star Holiday Inn & Suites Grand Rapids - South By Ihg offers air-conditioned rooms with free WiFi, flat-screen TVs, tea and coffee facilities, and private bathrooms with hairdryers. The property features an expanded pool area with children's mini slides and a zero-depth toddler play area with tipping buckets. A continental breakfast is available each morning at Holiday Inn & Suites Grand Rapids - South By Ihg, and children ages 11 and under eat free from the main menu. The hotel provides a 24-hour front desk, business center, fitness center, and meeting facilities at the adjacent Crossroads Conference Center. Located 2.5 miles from Tanger Outlets Grand Rapids and 2 miles from Craig's Cruisers Family Fun Center, the property is 12.5 miles from Gerald R. Ford International Airport. Corporate travelers may utilize the business services, while families can access interconnected rooms and kid-friendly dining options.

Pros

Children ages 11 and under eat free from the main menu in the on-site restaurant.

Expanded pool area includes children's mini slides and a zero-depth toddler play area.

Located 2.5 miles from Tanger Outlets Grand Rapids with over 80 brand name stores.

Business center and meeting facilities available at adjacent Crossroads Conference Center.

Free WiFi and air conditioning in all rooms.

Cons

No spa or wellness facilities are available on the property.

The hotel's location requires transportation to reach downtown Grand Rapids attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room
Max:
2 persons
410 sq. feet 
Heating
Bathtub
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One-Bedroom King Suite Two Twin Beds
Max:
2 persons
595 sq. feet 
Heating
Bathtub
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Standard King Room
Max:
2 persons
410 sq. feet 
Heating
Bathtub
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Transportation and Accessibility

Transportation options

City Centre
Cutlerville3300 ft
Airports
Gerald R. Ford International (GRR) 11.9 mi
Muskegon County (MKG) 47.0 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Housekeeping
  • Laundry
  • Shops/Commercial services

Dining

  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Water slides
  • Children's play area
  • Toys

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Leisure/ TV room
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

6569 Clay Avenue Sw, Cutlerville, Michigan, United States, 49548
Map view
6569 Clay Avenue Sw, Cutlerville, Michigan, United States, 49548
Nearby
6569 Clay Ave SW Same Parking Lot As the Holiday Inn Express
Crossroads Conference Center
600 ft
Restaurants
Burger King
1200 ft
471 68th St Sw
Arby's
600 ft
421 68th St SW
McDonald's
1200 ft
531 68th St SW
Subway
1000 ft
430 68th St SW Ste 2
Taco Bell
2300 ft
695 68th St SW
Peking Inn
3400 ft
701 68th St SW Unit 320
Simple Fish
4100 ft
6719 Division Ave S
Sandi's Family Restaurant
4700 ft
6597 Division Ave S
Johnny's Pizza King
4400 ft
6629 Division Ave S

Reviews and Ratings

Feedback from previous guests about their experience.
70%
enjoyed the hotel and leave a review
Convenient location
Clean and spacious rooms
Subpar service
Location seemed run-down
7.0/10
Very good
Rooms
7.3
Location
6.0
Service
5.7
Dining
6.3
Guest reviews
7.0/10
based on 3 reviews
6.8
6.8/10 based on 175 reviews
William
United States, March  2024
7.0/10

My stay at the hotel was a mixed experience. The room I got was not the one I expected and was overpriced considering there was no free breakfast as advertised. On the positive side, the room was spacious, even though it only had a bed and a pull-out couch without proper bedding.

Rooms
7.0
The room was spacious but did not match the advertisement, and the lack of free breakfast made the price seem high.
Service
7.0
The service was pleasant overall, but some staff members were not very welcoming. However, one staff member was particularly kind and helpful when I misplaced my child's blanket.
Location
8.0
The hotel's location was good, offering easy access to downtown Grand Rapids, although it felt a bit outdated. The intuition that led me here paid off with its close proximity to the city center.
Dining
7.0
The dining experience was satisfactory considering the circumstances; The morning breakfast had decent options, including sausages and eggs.
Facilities
6.0
The hotel had adequate facilities for a family stay, but some areas needed improvement to justify the pricing.
Leslie
United States, February  2024
6.0/10

The hotel is conveniently located close to Route 131, offering rooms with useful amenities like refrigerators and microwaves, though cleanliness could be improved. The pool and exercise room are nice additions to the stay.

Rooms
7.0
The rooms had refrigerators and microwaves, but cleanliness was not up to par. Bathrooms with exhaust fans were a plus.
Service
6.0
The service was not very helpful overall. However, the beds were comfortable, and the kids enjoyed the slides and splash pad area provided.
Location
5.0
The location seemed a bit rundown with full trash cans and leftover pizza boxes. The hotel looked like it was not properly maintained, giving off an unwelcoming vibe.
Dining
5.0
The dining experience was lacking, with limited options and average quality provided, including a nutri grain bar, an apple, and chocolates.
Facilities
5.0
The facilities, such as the pool area and water areas, seemed neglected and not well-maintained, resembling an abandoned hotel in some parts.
Augustus
United States, February  2024
7.0/10

The hotel's location, right off the highway, is convenient for travelers. The rooms are spacious and clean, equipped with useful amenities like a small fridge and microwave. However, the service was lacking, with unhelpful staff and cleanliness issues. The facilities are decent overall, offering a satisfactory stay despite some drawbacks.

Rooms
8.0
The rooms are spacious and clean, just a short distance from Route 131.
Service
5.0
The service was subpar, with unhelpful staff and cleanliness concerns.
Location
6.0
Though the location met our needs for traveling with young children, it appeared a bit run-down compared to advertised images.
Dining
7.0
Facilities
7.0
The facilities were decent overall, providing a satisfactory stay for guests.
Convenient location
Subpar service
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23Sept2025Select date
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Rooms and Guests2 Guests, 1 Room