Red Roof Inn Grand Rapids Airport, Cascade

The hotel is convenient, but with some drawbacks. The rooms were clean yet spartan, with a slight smell of smoke and mustiness lingering. The service was non-intrusive overall but lacked attentiveness in dealing with issues. The location is good for our needs, close to various amenities, but associated with some unwanted behaviors. Limited dining options were a letdown. The facilities, although basic, were satisfactory.

Upon entering the hotel, I was greeted with a fresh clean smell, but unfortunately, the room had a slight smoke scent and some cleanliness issues with stained and smashed lamp shades. The staff showed understanding but provided poor customer service until I firmly addressed the situation. The location was convenient right off the interstate, despite some unclean areas nearby, and the price was reasonable. Dining options were limited to neighboring establishments, like the IHOP restaurant. The facilities were decent overall.

Upon entering the hotel, I found it clean and up to date, located in the 'back building'. Despite some dead bugs on the washcloths left by the previous guests, my stay was comfortable. The service was nice and efficient, with staff being accommodating. The location was convenient, right off the interstate, but the outside areas were littered with cigarette butts. Dining was not what I expected, thinking there was a restaurant available on-site. The overall experience was positive with minor drawbacks.