The Hacienda At Krystal Grand Puerto Vallarta (Adults Only), Puerto Vallarta
About the Hotel
The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) - A colonial-style adults-only section with 192 talavera-decorated suites and private pool access
This 5-star adults-only hotel section features 192 suites decorated with talavera backgrounds and colonial Mexican design, some offering private pools, terraces, or balconies. All accommodations include minibars, 24-hour room service, and Pineda Covalín amenities. Guests at The Hacienda At Krystal Grand Puerto Vallarta (Adults Only) can access 15 dining and drinking venues, including La Catrina restaurant serving Mexican cuisine and a poolside bar with premium drinks. The property includes four pools, a spa with floatarium water experience, and a gym. Located 6 miles from Lic. Gustavo Diaz Ordaz International Airport and 2.5 miles from Malecon Boardwalk, the area features Plaza Caracol shopping mall at 0.5 miles and Marina Vallarta at 1 mile. Wedding and event services are available with ocean-view venues.
Pros
Colonial-style suites feature traditional talavera decorations and private pool options
Access to 15 dining and drinking venues including specialty restaurants and premium bars
Floatarium water experience at the onsite spa provides unique relaxation therapy
Proximity to Plaza Caracol shopping mall and Marina Vallarta within 1 mile
Adults-only environment ensures exclusive access to The Hacienda section facilities
Cons
The 24-hour room service incurs additional charges
Some suites have partial ocean views rather than full oceanfront perspectives
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Paid Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Hiking
- Golf course
- Yoga class
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's play area
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
Room features
- Air conditioning
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
The hotel had its ups and downs. The rooms were decent, and despite a vacant lobby, the thorough cleaning by housekeeping made a difference. The service was warm and welcoming, but there were some concerns about water quality. The location near the airport was convenient, though a bit noisy at times. The dining experience left something to be desired, with issues like water supply interruptions. Overall, a mixed experience with some positive highlights.
My stay at the hotel was a mixed experience. The rooms were very large and very clean, which made the trip even better. However, the dining options were disappointing, with below-par food quality. The inconvenience of the water cut off on the first night was a major drawback, but the dedicated staff did their best to assist us, making the service overall satisfactory.
The hotel offers spacious and clean rooms, but lacks AC in some, with a pleasant location and good dining options. The service is a mix of exceptional and lacking moments.
The hotel is situated in a lush and beautiful location but suffers from issues like lack of hot water and congestion during the day, although the view from the sky restaurant overlooking the ocean is stunning. The dining options might not always be impressive, with some issues with food quality, but the various salads give some variety. The service provided can be a mix, with commendable staff like Hector but an unpleasant experience with Sergio. While the rooms offer a decent stay with good views from certain angles, some maintenance issues like missing light bulbs can be a nuisance. A frat house atmosphere may deter from enjoying the environment. The facilities seem standard, possibly lacking in some areas.
My stay at the hotel had its ups and downs. The room had a mildew smell, the jacuzzi was dirty, and the water was cold, giving it an outdated vibe reminiscent of the 80s. I wasn't too picky but was disappointed with the cleanliness and the abrupt water cuts. The food options were limited, and the specialty restaurants were overpriced for the quality offered.
I found the hotel to be a great option for a relaxing stay near the beach and with some nice dining choices. The rooms were comfortable but had a slight mildew smell, likely due to the water nearby. The service was friendly, even though the staff seemed inexperienced. The location was convenient for the beach but required a short taxi ride to town. The dining options were varied and satisfying, with a lovely buffet each morning. Overall, a decent value for the money.
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