Hilton Mm Grand Hotel Puebla, Tapestry Collection, Puebla
About the Hotel
Hilton Mm Grand Hotel Puebla, Tapestry Collection - A colonial-style hotel with extensive gardens, free WiFi, and event space for 350 guests
This 4-star Tapestry property features colonial architecture surrounded by natural woodland and offers 3918 square feet of event space including a conference center and meeting room. Accommodations include air-conditioned suites with classic green décor, sofas, flat-screen cable TVs, and seating areas. Restaurante Casa Plata serves European and Latin-American cuisine with French, Spanish, and Latin American influences, while Bar Canales provides drinks, big-screen TVs, and karaoke. The hotel is 2.5 miles from Puebla City Center, 1 mile from Estrella de Puebla Observation Wheel, and 5.5 miles from Cholula Archaeological Zone. Business amenities include complimentary WiFi throughout, express check-out, and a business center. Hilton Mm Grand Hotel Puebla provides connecting rooms, pet-friendly accommodations with a 15 kg weight limit, and complimentary valet parking. A daily buffet breakfast is available for a fee at this Hilton property.
Pros
Colonial architecture set within natural woodland surroundings
Restaurante Casa Plata offers European and Latin-American cuisine with market-to-table produce
3918 square feet of event space accommodates up to 350 guests
Complimentary valet parking and WiFi throughout the property
Pet-friendly rooms accept large pets up to 15 kg
Cons
Breakfast is available for an additional fee rather than included
No airport shuttle service is provided to Hermanos Serdan International Airport
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
Business
- Meeting/ Banquet facilities
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Garden area
- Back massage
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Curtains
Location
Reviews and Ratings
The hotel is tucked away in a peaceful area, surrounded by a lovely private garden with a convenient Walmart just around the corner. The service was a mix of helpful and friendly encounters, with a few instances of miscommunication. While the rooms offered a bit more privacy with movable paintings for blackout, a defective heater affected the room's coziness. The dining experience was adequate but lacked variety in meal choices.
My stay at the hotel was not only very comfortable but stylish and very nice. The rooms are large with plenty of room and very good furniture. However, I experienced a minor issue as the heater was defective and wouldn't warm up properly.
I stayed at the hotel and found the rooms to be surprisingly tastefully furnished, spacious, and super comfortable. The service provided was super nice and helpful, although I did encounter some unfriendly moments during the check-in process. The dining experience, which was only available through booking, offered limited options but was satisfactory. Overall, my stay was enjoyable with both positive and negative aspects worth considering.