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Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat, Bandar Seri Begawan, Brunei Darussalam

Grand City Hotel - A 3-star smoke-free accommodation in Kampong Gadong with free airport shuttle and international dining

This 3-star smoke-free hotel in Kampong Gadong features 78 air-conditioned rooms with flat-screen TVs, en suite bathrooms with separate bathtubs and showers, complimentary toiletries, free WiFi, coffee/tea makers, and free bottled water. The onsite restaurant GK serves international cuisine, and a complimentary Asian breakfast is available each morning at Grand City Hotel. The property provides a free roundtrip airport shuttle, dry cleaning/laundry services, a 24-hour front desk, and tour/ticket assistance. Located 1 mile from The Mall and 2.5 miles from Hua Ho Department Store, it is also 3.5 miles from Royal Regalia Museum and 4 miles from Yayasan Sultan Haji Hassanal Bolkiah Shopping Complex. Brunei International Airport is 6 miles from Grand City Hotel.

Pros

Free roundtrip airport shuttle service

Complimentary Asian breakfast served daily

Separate bathtubs and showers in all bathrooms

24-hour front desk and dry cleaning services

Cons

No pets or service animals allowed

Limited recreational facilities on site

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre
Bandar Seri Begawan 2.6 mi
Airports
Brunei International (BWN) 5.7 mi
Lawas (LWY) 48.6 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant

Business

  • Fax/Photocopying
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Location

Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat, Bandar Seri Begawan, Brunei Darussalam
Map view
Unit 1-12 Block G, Lot 25115, Jalan Batu Bersurat, Bandar Seri Begawan, Brunei Darussalam
Nearby
Kawasan Kemajuan Pertanian Fasa 4
Hadfa Garden
2800 ft
Unit 7
Escape Square
3700 ft
Restaurants
TLounge By Dilmah Brunei
1.5 mi
Block B

Reviews and Ratings

Feedback from previous guests about their experience.
54%
enjoyed the hotel and leave a review
5.4/10
Guest rating
Rooms
5.0
Location
8.5
Service
5.7
Dining
5.5
Guest reviews
5.4/10
based on 10 reviews
Mark
United States, November  2024
7.6/10

This hotel offers a convenient location right above a supermarket and next to a fried chicken outlet, which is great for last-minute needs. However, the lack of in-room Wi-Fi and the cleanliness of the rooms left a lot to be desired. The hotel definitely needs a revamp and the 24-hour Wi-Fi limit can be a hassle for business travelers.

Rooms
5.0
The room I stayed in was dirty and worn out, with dusty pillows from the wardrobe. It was not a pleasant experience at all.
Service
7.0
The staff was helpful and friendly, making an effort to ensure comfort during my stay.
Location
8.0
The hotel is located right on top of a supermarket and next to plenty of dining options, making it convenient for quick access to essentials.
Dining
Facilities
John
United States, November  2024
6.6/10

I had mixed feelings about my stay. The hotel boasts a prime location with handy shops and a fast food outlet nearby, but unfortunately, the lack of in-room Wi-Fi was a major inconvenience for me during my business trip. While the rooms were passable, they could definitely use some improvements, and the service came with its ups and downs. Overall, it's convenient if you're close to your business or leisure activities, but don't expect much beyond that.

Rooms
5.0
The room I stayed in was decent but felt quite worn out and not particularly clean. I was disappointed with the condition, as it seemed like it had seen better days.
Service
5.0
The service was a bit hit or miss; the staff were helpful, but the Wi-Fi situation was frustrating and took away from the overall experience.
Location
8.0
Location-wise, the hotel is in a great spot right next to a sundry shop and a fast food place, which was convenient for late-night snacks.
Dining
Facilities
5.0
Facilities are pretty basic. The lack of in-room Wi-Fi can be a dealbreaker, especially for business travelers like myself.
Raymond
United States, October  2024
8.6/10

The hotel has a convenient location next to a supermarket and a fast food restaurant, which is great for quick bites. However, the lack of in-room Wi-Fi is a significant downside, especially for business travelers. The cleanliness of the room left much to be desired, making my overall stay less than enjoyable.

Rooms
5.0
Unfortunately, the room was extremely dirty and worn out; I couldn't stay there for more than a day.
Service
8.0
The staff were welcoming and genuinely tried to make my stay comfortable, which I appreciated.
Location
9.0
The hotel's proximity to a big sundry shop and a fast food outlet was a major plus.
Dining
Facilities
Jesse
United States, October  2024
7.0/10

The hotel is conveniently located above a supermarket and next to a fried chicken outlet, making late-night snacks easy, but the lack of in-room Wi-Fi is quite frustrating. The rooms and bathrooms feel outdated, and my recent experience with dust from the pillows was disappointing. Overall, it's a practical choice for short stays, especially for business travelers close to various amenities, but it desperately needs a makeover.

Rooms
5.0
The rooms are okay but they feel outdated, and I found the extra pillows to be very dusty.
Service
5.0
Service was decent, but the Wi-Fi situation was inconvenient as you have to get new passwords from the lobby every day.
Location
9.0
The hotel's location is great, right next to a supermarket and a fast food outlet, which is very convenient.
Dining
Facilities
Luther
United States, October  2024
7.6/10

The hotel has a convenient location with a supermarket and a fried chicken outlet nearby, but it really needs some major improvements. The rooms are okay but outdated, and the lack of in-room Wi-Fi is a big drawback. While the service includes an airport shuttle, the overall experience could be much better if the facilities were updated and cleaned thoroughly.

Rooms
5.0
The rooms felt outdated and in need of a revamp. I found extra pillows to be quite dusty, which was disappointing.
Service
6.0
Service was adequate, and the hotel offers a shuttle to the airport, which is a nice touch.
Location
9.0
The location is very convenient, with immediate access to a big sundry shop and fast food options nearby.
Dining
Facilities
5.0
Facilities were lacking; Wi-Fi access was only available in the lobby and you needed to ask for a password every day.
Joseph
United States, October  2024
8.0/10

The hotel has a decent location with convenient access to shopping and dining options right below it. However, the lack of in-room Wi-Fi and cleanliness of the rooms were notable downsides. While the service was acceptable, the overall condition of the hotel really drags down the experience. There's potential here, but it's currently not ideal for longer stays.

Rooms
5.0
The rooms were extremely dirty and worn out, which made my stay uncomfortable.
Service
Location
8.0
The location is quite convenient with a supermarket and fast food joint right next door, making it easy to grab essentials.
Dining
Facilities
5.0
The hotel has basic facilities, but the overall upkeep of the place leaves much to be desired.
Tyler
United States, August  2024
7.0/10

The hotel is conveniently located above a supermarket and close to a fried chicken outlet, making it easy to grab essentials and food. However, the lack of in-room Wi-Fi and the need to revisit the lobby for access can be very inconvenient, especially for business travelers. Additionally, the rooms showed signs of wear and could use some attention, impacting the overall comfort of the stay.

Rooms
5.0
The room I stayed in was outdated and not very clean, particularly the dusty extra pillows I found in the wardrobe.
Service
6.0
While the staff were welcoming and friendly, the service overall can't compensate for the hotel's other shortcomings.
Location
8.0
The location is quite convenient, situated right above a supermarket and next to a food outlet.
Dining
Facilities
George
United States, August  2024
6.6/10

The hotel is in a good location with easy access to nearby shops and food options, but unfortunately, it really needs some updates. My experience was marred by the lack of in-room Wi-Fi and poor cleanliness, such as dusty pillows. It could be a convenient option if you're just looking for a place to crash close to amenities, but I wouldn't choose to return unless improvements are made.

Rooms
5.0
The rooms were okay, but the lack of cleanliness and old facilities were disappointing.
Service
5.0
Service was average, and I found the Wi-Fi situation quite inconvenient since you have to go to the lobby for access.
Location
8.0
The hotel is well-positioned above a supermarket and next to a fried chicken outlet, making it easy for quick purchases and meals.
Dining
Facilities
Timothy
United States, August  2024
6.2/10

My stay at this hotel was decent overall. It boasts a great location above a supermarket and next to a fast food joint, making it convenient for quick meals and shopping. However, the absence of in-room Wi-Fi and the need for a major hotel revamp, especially in the bathrooms, were notable downsides. Additionally, the lack of cleanliness with the bedding was disappointing.

Rooms
5.0
The room was alright, but the bed was okay, and there were cleanliness issues with dusty extra pillows.
Service
6.0
Service was average, and the hotel did provide a shuttle to the airport, which was helpful.
Location
9.0
The location is fantastic, sitting on top of a supermarket and right next to a fast food outlet, making it very convenient.
Dining
5.0
The dining options are limited to fast food right next door, but it is convenient for a quick bite.
Facilities
5.0
Other facilities seemed basic and in need of an update; the overall feel of the hotel is a bit worn out.
David
United States, July  2024
6.6/10

The hotel is fairly average but has a fantastic location with easy access to shops and dining options. The rooms are decent but in need of updates, and the Wi-Fi situation is quite inconvenient. Despite some cleanliness issues, the hotel offers shuttle service to the airport, which is a plus for travelers. Overall, it's a functional choice for a short stay, but don't expect luxury.

Rooms
5.0
The room was okay, but the air conditioning was difficult to control and cleanliness could have been better.
Service
5.0
The hotel provides an airport shuttle, but service quality felt average and the lack of in-room Wi-Fi was frustrating.
Location
9.0
The hotel is in a great location right next to a sundry shop and a convenient fast food outlet.
Dining
6.0
There's a fried chicken joint nearby, which is good for quick meals, but the food options are fairly limited.
Facilities
5.0
Basic facilities available, but overall the hotel is in need of a major revamp.
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Rooms and Guests2 Guests, 1 Room