Hotel Grand Crystal, Alor Setar | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

40 Jalan Kampung Perak, Alor Setar, Malaysia

Hotel Grand Crystal - A 3-star colonial-style hotel in Alor Setar's business district with an outdoor pool and function halls

This modern colonial-style hotel situated in Alor Setar's business district offers rooms with air conditioning, satellite TV, and free WiFi. Accommodations include double rooms, twin rooms, and suites featuring minibars, tea/coffee makers, and private bathrooms with bathtubs; some units provide pool views and seating areas. The onsite Putra Coffee House serves Malaysian delicacies, continental dishes, and Western cuisine throughout the day via à la carte menus and daily buffets for breakfast, lunch, and dinner. A cocktail lounge provides a casual ambiance for drinks and social gatherings. Leisure facilities include an outdoor swimming pool and shared lounge, while function halls host dinners and events. The property offers free parking for guests arriving by vehicle, a 24-hour front desk, laundry services, and conference rooms. Hotel Grand Crystal is 1 mile from Kedah State Museum, 1.5 miles from Alor Setar Tower, and 0.5 miles from AEON Big Alor Setar shopping center. A continental breakfast is available each morning at Hotel Grand.

Pros

Free parking is available for guests arriving with vehicles.

The outdoor swimming pool and shared lounge provide recreational options.

Putra Coffee House serves local and Western dishes throughout the day.

Function halls are available for events and dinners.

Rooms include minibars, tea/coffee makers, and free WiFi.

Cons

Penang International Airport is 62 miles away.

No spa or wellness facilities are mentioned on the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

155 sq. feet

Bed options:

2 Single beds

Shower

Bathtub

room details

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Junior Suite

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Deluxe Double Room

Max:

2 persons

155 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Transportation and Accessibility

Transportation options

City Centre

Alor Setar2300 ft

Airports

Penang International (PEN) 72.6 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Free Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage

Guest Parking

Electric kettle

Services

Room service
Laundry
Dry cleaning

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Location

40 Jalan Kampung Perak, Alor Setar, Malaysia

Map view

40 Jalan Kampung Perak, Alor Setar, Malaysia

City landmarks

Landmark

Menara Alor Star

1.5 mi

Museum

Rumah Merdeka

4600 ft

Landmark

Balai Nobat

1.3 mi

Mosque

Zahir Mosque

1.3 mi

Shopping Area

Aman Central

1.4 mi

Store

AEON Big Alor Setar

2700 ft

Landmark

Wan Mat Saman Canal

3200 ft

Museum

Kedah State Museum

1.4 mi

Landmark

Alor Setar Tower

1.5 mi

Shopping Area

Sentosa Plaza

1.0 mi

Landmark

The Big Clock Tower

1.5 mi

Museum

Rumah Kelahiran Mahathir

1.9 mi

Museum

Kedah Royal Museum

1.5 mi

Landmark

The Sultan Abdul Halim Mu'adzam Shah Gallery

1.5 mi

Gallery

Kedah State Art Gallery

1.4 mi

Landmark

San Sheng Charity and Culture Association Centre

1.4 mi

Landmark

The Big Clock Building

1.3 mi

Landmark

Wat Nikrodharam

1.9 mi

Landmark

Tugu Pahlawan

1.8 mi

Museum

The Royal Museum

1.4 mi

Landmark

Menara Tanjung Chali

1.7 mi

Mosque

Masjid Al-Bukhary

1.8 mi

Landmark

Rumah Tok Su

2.2 mi

Museum

Rumah Seri Banai

2.2 mi

Landmark

Al-Bukhary Mosque

2.5 mi

Park

Taman Jubli Emas

2.8 mi

Landmark

Blue Lagoon

3.1 mi

Nearby

Jln Sultan Muhammad Jiwa

Balai Besar

1700 ft

Restaurants

Manzur Capati

1500 ft

1 Gerai No. Jalan Nagore

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and leave a review

6.2/10

Nice

Rooms

6.2

Location

7.2

Service

6.0

Dining

5.0

William

United States, January 2025

5.8/10

I recently stayed at this hotel and found it to be a mixed experience. The rooms were spacious, but they definitely showed their age with issues like a broken lamp and leaking water. While the service staff was attentive and friendly, the overall hygiene felt a bit lacking. The location was decent, with a shopping mall nearby, but I wish the hotel had been more comfortable for the price I paid.

Rooms

5.0

The rooms were quite spacious but suffered from a lack of maintenance, with old carpets and malfunctioning air conditioning.

Service

6.0

The staff was friendly and attentive but seemed a bit untrained and overall hygiene was a concern.

Location

7.0

The hotel is close to a large shopping mall, which was convenient for food and shopping, but the surrounding area isn't particularly interesting.

Dining

5.0

Breakfast was not included in my stay, and I thought it was a bit pricey at RM50.

Facilities

5.0

Facilities were adequate, but the aging look of the hotel made it feel less appealing.

Ronnie

United States, January 2025

6.0/10

I had an interesting stay at the hotel. The rooms were quite spacious and offered some nice amenities like an LCD TV and a bathtub, which I appreciated. However, the condition of the place felt a bit rundown, and the service could definitely use some improvement as the front desk staff weren't very welcoming. The location is convenient, with easy access to nearby dining options and historical sites, but I did encounter some unpleasant odors in the bathroom.

Rooms

6.0

The room was large and had some decent amenities, but it was in poor condition overall.

Service

5.0

Service was a mixed bag; while some staff were polite, the front desk lacked courtesy and consideration.

Location

8.0

The hotel is strategically located near eateries and iconic landmarks, making it easy to explore the area.

Dining

5.0

Dining options were limited, with breakfast starting late and having very few selections.

Facilities

5.0

The overall facilities seemed to lack maintenance and weren't up to par with what I expected.

Ruth

United States, December 2024

6.6/10

I had a rather mixed experience at this hotel. While the spacious rooms were comfortable and well-appointed, the service left a lot to be desired, as I encountered some staff members who weren't particularly polite. On the positive side, its proximity to a great hawker center with delicious food at reasonable prices was a highlight, though I felt a bit uneasy walking around the secluded area at night. Overall, it was a good stay for the value, but some improvements in service and safety would make it better.

Rooms

8.0

The rooms were quite spacious and comfortable, featuring well-appointed amenities that made my stay enjoyable.

Service

5.0

I found the service inconsistent; while some staff were helpful, there were a few that didn't seem very polite or considerate, especially at the front desk.

Location

7.0

The hotel is situated in a secluded area, which felt a bit dark and unsafe for solo walks. However, it's conveniently close to Aman Central and the fantastic hawker center nearby.

Dining

5.0

I wasn't impressed with the dining options; my lunch took longer than expected to be ready, and there weren't many choices available.

Facilities

6.0

While I didn't use many of the facilities, the general maintenance looked decent.

Richard

United States, December 2024

5.8/10

I recently stayed at this hotel, and while it had some positive aspects like spacious rooms and a helpful staff, there were a few areas that could use improvement. The dining options were quite limited and didn't meet my expectations. The location is a bit secluded which made me feel uneasy when walking around at night. Overall, it's a decent place, but not without its drawbacks.

Rooms

6.0

The rooms were spacious, but I noticed some old furniture and a bit of a smell that wasn't pleasant.

Service

7.0

The staff members were very helpful and always greeted me with a smile. However, they could benefit from being a bit quicker at the front desk.

Location

5.0

The hotel is in a secluded area, which was concerning for safety, especially at night. It's not too far from central Alor Setar, but it felt isolated from the main road.

Dining

5.0

The dining experience was disappointing; it was limited in options and quality. Breakfast started late and offered only a couple of choices.

Facilities

5.0

The hotel has some basic amenities, but there seemed to be a lack of cleanliness in common areas.

Franklin

United States, September 2024

6.8/10

I found the hotel to have a decent location, close to Alor Setar Tower and a great hawker center with affordable food. The rooms were equipped with essential amenities, but they did feel a bit gloomy and could use some updates. The service was polite and did their best amidst some challenges, yet the dining experience left a lot to be desired. Overall, it was a fair stay, but both the room ambiance and breakfast could use improvements.

Rooms

6.0

The room was okay and had a decent setup with an LCD TV, cable channels, and a bathtub, but it felt gloomy and could benefit from some refreshing updates.

Service

7.0

Service was friendly and courteous, especially the reception staff who managed to stay calm while handling various complaints.

Location

9.0

The location is really good, situated in the center of town and close to shopping complexes, dining options, and local attractions like Masjid Zahir.

Dining

5.0

Dining was quite disappointing; the breakfast offerings were limited and the overall quality was not good. It seemed underwhelming compared to what I expected.

Facilities

5.0

Facilities were basic and didn't particularly stand out, but they served their purpose.