City Lodge Hotel Grandwest, Epping
About the Hotel
City Lodge Hotel Grandwest - A casino-adjacent hotel with complimentary Wi-Fi, outdoor pool, and 176 air-conditioned rooms
Located within the GrandWest Casino and Entertainment World complex, City Lodge Hotel Grandwest provides direct access to a cinema complex, ice rink, restaurants, bars, gaming tables, and slot machines. All 176 air-conditioned rooms feature premium bedding, laptop-compatible safes, flat-screen TVs with satellite channels, and en-suite bathrooms with separate bathtubs and showers. A continental breakfast is available each morning at City Lodge Hotel Grandwest. Additional amenities include complimentary wireless Internet access, an outdoor pool, fitness center, games room, and garden. The hotel is a 3-minute drive from GrandWest Casino and 1968.5 ft from Goodwood. Business amenities include laptop-friendly workspaces in all rooms and a fireplace in the lobby. A roundtrip airport shuttle service operates from this property.
Pros
Direct access to GrandWest Casino and Entertainment World's cinema, ice rink, and restaurants.
All rooms include premium bedding, laptop-compatible safes, and air conditioning.
Complimentary wireless Internet access throughout the property.
Outdoor pool, fitness center, and games room available for guest use.
Roundtrip airport shuttle service provided.
Cons
The immediate surroundings are dominated by casino entertainment rather than cultural attractions.
No dedicated spa or wellness facility is available on the property.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Casino
- Garden area
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a mixed experience during my stay. The location is fantastic, with plenty of nearby restaurants, and I loved the amazing view from my room. However, the room cleanliness could use some attention, and I noticed some noise issues. The service was friendly and accommodating, which was a plus, and the dining was quite good overall, but breakfast could start earlier.
I had a mixed experience at the hotel. The location is fantastic, making it easy to walk to numerous restaurants, and I found the rooms to be clean and comfortable. However, the early morning noise was quite disruptive, and I wish the dining hours catered to early risers like myself. Overall, it offers good value for money considering its amenities and comfort, but there are definitely some areas for improvement.
I had a decent stay at the hotel, thanks to the friendly staff and the clean rooms. The location was excellent, with plenty of restaurants nearby that made dining easy. On the downside, the early morning noise was a bit bothersome, and I wish the breakfast hours were a little earlier to accommodate my schedule.
The hotel boasts a great location that makes it easy to explore nearby restaurants without the need for a drive. The rooms are mostly clean and well-maintained, although I did find an open soda can in the cupboard, which was off-putting. The staff was friendly and went out of their way to assist us. However, the noise starting at 4 am from other guests was quite disturbing, and I wish the room's cleanliness had been more consistent.
I had a really pleasant stay at the hotel! The rooms were clean and comfortable, and the friendly staff made me feel right at home. The location is fantastic, with plenty of dining options within walking distance. However, the breakfast time could start a bit earlier to accommodate early risers. While the amenities are solid, I did notice that the TV in the room was a bit on the smaller side which might be an issue for some. Overall, it's a great experience for the price!
I had a lovely stay at this hotel, which is conveniently located close to a variety of restaurants and the casino. The rooms were clean, although the TVs were quite small and lacked some amenities like shower gel. The staff was incredibly friendly and accommodating, making my stay more enjoyable. However, the morning noise from other guests was an issue, especially as early as 4 am. Overall, I felt like it was a good value for money given its location and service.
I had a mixed experience at the hotel. While the staff was incredibly friendly and the location was ideal for dining and entertainment, the cleanliness of the rooms left much to be desired. The dining options were satisfactory, but I would have loved an earlier breakfast service to suit my schedule. Overall, it's a decent place to stay, but it's not without its flaws.
The hotel has a great location with easy access to a variety of restaurants, making it very convenient. The rooms were clean and comfortable for our one-night stay. The service was friendly and helpful throughout our visit. However, while the dining experience was nice, it wasn't exceptional. Overall, it's a good value for money, but there's definitely room for improvement in dining options.
I had a pleasant stay overall at this hotel. The rooms were quite clean and comfortable, which I appreciated. The service staff was friendly and helpful throughout my visit. The location was excellent, with plenty of dining options within walking distance. On the downside, the dining experience was a little underwhelming as the breakfast menu was somewhat limited, and the Wi-Fi wasn't complimentary, which was a bit of a letdown.
I had a pleasant stay at this hotel. The rooms were neat and clean, providing a comfortable environment without any intrusion, and the price felt quite fair. The staff, including the manager, was always friendly and willing to help, which made the experience even better. However, I think there's room for improvement in customer service, and the dining hours could be adjusted for early risers like myself.
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