Sheraton Saigon Grand Opera Hotel, Ho Chi Minh City
About the Hotel
Sheraton Saigon Grand Opera Hotel - A 5-star luxury hotel on Dong Khoi Street with panoramic city views, multiple dining venues, and extensive wellness facilities
Located on Dong Khoi Street in District 1, this 5-star Sheraton property features 487 rooms with floor-to-ceiling marble bathrooms, separate baths, massage-style Vichy showers, and views of either Ho Chi Minh City or the Saigon River. The hotel offers multiple dining options including Saigon Café with seven live stations serving international cuisine and local flavors, Li Bai Chinese restaurant with Cantonese dishes, and Level 23 Wine Bar featuring panoramic city views and creative cocktails. Leisure facilities include an outdoor pool, 24-hour gym, and Aqua Day Spa offering Thai-style treatments. Sheraton Saigon Grand Opera Hotel is within walking distance of Municipal Theatre (0.5 miles), Bitexco Financial Tower (0.5 miles), People's Committee Building (0.5 miles), Central Post Office (0.5 miles), and Ben Thanh Market (0.5 miles). Business amenities include the largest pillar-less ballroom in Saigon, multiple meeting rooms, and free Wi-Fi throughout the property. Disposable gloves are provided for buffet service at Saigon Café.
Pros
Prime District 1 location within walking distance of major attractions including Opera House and Ben Thanh Market
Multiple dining venues offering international, Chinese, and local Vietnamese cuisine
Extensive wellness facilities including outdoor pool, 24-hour gym, and full-service spa
Level 23 Wine Bar provides panoramic city views and creative cocktails
Accessible features throughout property including roll-in showers and mobility accessible rooms
Cons
Located in a busy urban district with constant traffic noise
No dedicated children's facilities or playground mentioned
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Table tennis
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Body scrub
- Facial
- Treatment room
- Body wraps
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is located in a convenient spot, close to major landmarks and surrounded by restaurants and shops. The rooms are comfortable, but could benefit from brighter lighting. The service was exceptional, with helpful and professional staff. The dining options are varied and offer something for everyone, but the view from the rooms could be improved.
The Sheraton is a solid choice with a few drawbacks. The rooms, though a bit dated, were clean and comfortable. The musty smell was a downside, but overall it was a pleasant stay. Service was good, with staff going the extra mile to assist. The location is convenient for sightseeing and dining options. The dining experience was above average but pricey for Vietnam standards. Overall, a decent stay with some room for improvement.
I was fortunate to stay in a lovely corner room which offered breathtaking views, and I had the pleasure of being assisted by the wonderful staff member, Tuyen Thai. The room itself was exquisite, though not quite on par with the Sheraton in Danang. I found the space, water pressure, and lighting to be entirely satisfactory.
I had a stay at this hotel, and it was a mix of good and not-so-good aspects. The rooms are part of an ongoing update program with nice amenities like a comfy bed, large smart TV, and USB ports, though street noise can be disruptive. I got upgraded to the Grand Tower Suite, which was a pleasant surprise.
The Studio room was small but well-appointed and certainly big enough for two of us. The new carpeting in the room added a nice touch. However, the room size could be seen as small for a 5-star Sheraton. The hotel provided incredible service to us and other guests, with very friendly and helpful staff. The location is very convenient to many sites and restaurants in Saigon. The dining options were various and delicious, but I was expecting more local Vietnamese cuisine. The hotel facilities were top-notch, offering everything from room service to tours and ticket assistance.
My stay at the hotel was a mixed experience. The rooms were elegant and very comfortable, although there was a lingering smoke smell that was hard to get rid of. The hotel staff were extremely accommodating, but I felt they could have been more creative in their service approach. The location was hands down perfect in Saigon, allowing easy exploration of the market, museums, and temples on foot. The dining experience was good, with a decent spread in the main restaurant. Overall, a stay with both positives and negatives to consider.
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