Occidental Cozumel, Cozumel
About the Hotel
Occidental Cozumel - An all-inclusive resort with Royal Level suites, 7 restaurants, and extensive sports facilities
Occidental Cozumel is a 5-star all-inclusive resort set among mangroves and tropical gardens with direct access to a white-sand beach. The property features 4 swimming pools: an activity pool, a relaxation pool for adults, a children's pool, and a hydromassage pool exclusive to Royal Level guests. Rooms measure 420 ft² and include minibars, free Wi-Fi, flat-screen TVs, and balconies with garden or ocean views. Royal Level accommodations offer daily minibar restocking, premium toiletries, and access to a private concierge. Seven restaurants operate at Occidental Cozumel, including four à la carte options serving Mexican, Mediterranean, seafood, and international cuisine, plus two buffets and a pizzeria open until 1:30 AM. Recreational facilities include two lit tennis courts, a fitness center, a spa with massage cabins and sauna, and non-motorized water sports like kayaking and snorkeling. The resort is 12.5 miles from Cozumel and a 45-minute ferry ride from Playa del Carmen. A continental breakfast is available each morning at Occidental Cozumel.
Pros
The Royal Level category provides exclusive amenities like daily minibar restocking and a private hydromassage pool.
Seven restaurants offer varied dining, including à la carte specialties and a late-night pizzeria.
Extensive sports facilities include two lit tennis courts, a fitness center, and non-motorized water activities.
The spa features massage services available in private cabins or on the beach.
Rooms include free Wi-Fi, minibars, and balconies with garden or ocean views.
Cons
The minibar in standard rooms is restocked only every third day.
The spa and wellness area restricts access to guests aged 16 and older.
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Horseback riding
- Tennis court
- Billiard tables
- Table tennis
- Fishing
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I absolutely loved my stay at this hotel! The rooms were impeccably clean thanks to the attentive housekeeping staff who serviced the room twice a day. The garden/jungle views from my room were simply breathtaking, although the proximity to the fountains did make it a bit noisy until the evening entertainment ended around 22:30. The room itself was spacious with a luxurious double sink, shower, and a relaxing tub.
I had a wonderful stay at the hotel, with clean and spacious rooms complemented by attentive and friendly staff. The location was great, although it could use more lighting at night. The dining experience surpassed my expectations with a fantastic variety of options. The facilities were well-kept and contributed to a comfortable stay.
I really enjoyed my stay at this hotel. The rooms were spacious and nicely designed, offering a lot of privacy due to their separate buildings nestled in lush vegetation. Although the AC didn't fully cool the room, it was still better than the outside temperature. The location was serene and tranquil, away from the town's hustle and bustle, making it perfect for a peaceful getaway. However, being a bit isolated meant needing transportation for any outings or shopping.
The hotel offers very nice and spacious rooms where we didn't feel crowded at all. The bathroom was huge and integrated well into the room layout. The soundproofing could be better, but overall, the experience was good. The service was exceptional, with always helpful and extremely friendly staff. The location, though peaceful, may require transportation for access to other places. The dining experience was enjoyable, especially by the seaside. The facilities were well-maintained and convenient for guests.
I had a fabulous time at the hotel. The rooms were spacious and meticulously checked for any missing items. The service was exceptional, with friendly and accommodating staff going above and beyond to make my vacation special. The location was breathtakingly beautiful, surrounded by manicured grounds and close to stunning reefs. The dining experience was above average, particularly at the specialty restaurants. Overall, a great stay with a few minor drawbacks.
The Royal Level hotel offers spacious and clean rooms that are perfect for a comfortable stay, although they are not close to the pools and beach area. The service provided by the dedicated staff members is outstanding, always with a smile and a can-do attitude. While the location presents beautiful surroundings and stunning beach views, it could benefit from some updates, and there are small issues with certain staff members' attentiveness. The dining experience is generally good with a variety of options, yet some dishes may not meet everyone's taste preferences.
The hotel offers spacious and gorgeous rooms that are kept very clean; however, the noise levels can be overwhelming at times. The service is professional and courteous, although there might be occasional issues with chair reservations. The location is surrounded by a fabulously maintained jungle environment, perfect for swimming and beach walks. Dining options are average, with room for improvement in variety. The facilities are well-kept and functional, providing a satisfactory stay overall.
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