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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hocchi 864-4, Karuizawa, Japan, 389-0113

Le Grand Karuizawa Hotel And Resort - A 5-star mountain resort with Michelin dining, hot spring baths, and garden views

Featuring Mount Asama views and a single-star Michelin restaurant serving fine cuisine with local ingredients, this 5-star resort offers 58 air-conditioned rooms with minibars, refrigerators, and private bathrooms containing separate bathtubs and showers with rainfall showerheads, electronic bidet toilets, and bathrobes. Le Grand Karuizawa Hotel And Resort provides an indoor mineral hot spring bath, a fitness center, a garden, and a bar, with free WiFi in public areas and complimentary self parking on a first-come, first-served basis. Guests with dinner plans must select a dining time from 17:30, 18:30, or 19:30 and check in before their meal. The property is a 4-minute drive from Karuizawa Lake Garden and 5 minutes from Karuizawa 72 South Golf Course, with free train station pick-up service available. Additional amenities include three meeting rooms, wedding services, a banquet hall, and a 24-hour front desk with English and Japanese-speaking staff. Extra futon mattresses are prepared only for bookings of 3 or 4 guests at this hotel.

Pros

Indoor mineral hot spring bath and spa facilities

Single-star Michelin restaurant using local ingredients

Free train station pick-up service and self parking

Rooms feature rainfall showers, electronic bidets, and Mount Asama views

Proximity to Karuizawa Lake Garden and Karuizawa 72 South Golf Course

Cons

Dinner reservation time must be selected in advance

Free parking is available on a first-come, first-served basis only

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
520 sq. feet 
Shower
Heating
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Deluxe Double Room Mountain View
Max:
2 persons
585 sq. feet 
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Premier Room Tatami Area
Max:
2 persons
725 sq. feet 
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Transportation and Accessibility

Transportation options

City Centre
Karuizawa 3.5 mi
Airports
Matsumoto (MMJ) 56.8 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Lift

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
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Location

Hocchi 864-4, Karuizawa, Japan, 389-0113
Map view
Hocchi 864-4, Karuizawa, Japan, 389-0113
Nearby
2062-1 Hotchi
Karuizawa Gardenfarm
0 ft
Golf Course
Mitsuinomori Karuizawa Country Club
0 ft
Restaurants
Furiko Cafe
1800 ft
848-2 Hacchi

Reviews and Ratings

Feedback from previous guests about their experience.
66%
enjoyed the hotel and leave a review
6.6/10
Nice
Rooms
6.2
Location
6.8
Service
7.2
Dining
5.0
Guest reviews
6.6/10
based on 5 reviews
8.7
8.7/10 based on 375 reviews
Robert
United States, January  2025
7.2/10

I had a pleasant stay overall, though there were a few hiccups. The rooms were spacious and the breakfast was delicious, which I really appreciated. On the downside, I found the view from my room to be quite limited, and the dryness in the air was a little uncomfortable at times.

Rooms
7.0
The rooms were spacious and well-appointed, but the dryness made it less comfortable.
Service
9.0
The staff was friendly and went out of their way to assist us, which made a difference in our experience.
Location
7.0
The hotel was a bit out of town and quite relaxing, perfect for a getaway, but the taxis were expensive, which was a downside.
Dining
6.0
Breakfast offered some delicious options, but there weren't many western choices overall.
Facilities
7.0
Facilities were nice but could use a little more variety.
Paul
United States, January  2025
6.0/10

I had a pretty mixed experience at the hotel. While the location was beautifully picturesque and offered a relaxing escape, the rooms left a lot to be desired as they were in need of maintenance. Service was decent, but it felt a bit inconsistent. Dining options were not up to par with my expectations, especially considering the price I paid.

Rooms
5.0
The rooms were quite the letdown. They were dirty and required maintenance, which was disappointing. Additionally, I didn't get any view from my room at all.
Service
6.0
The service was okay, but it felt like they were more attentive to guests that seemed wealthier. Still, I encountered some friendly staff during my stay.
Location
7.0
The hotel is really in a beautiful area, quite remote and peaceful, which I enjoyed, but it is a bit out of town. Just a heads up, getting a taxi can be expensive and infrequent.
Dining
5.0
Dining was really disappointing. The avocado salmon marinade was half frozen, and there weren't many good western options available.
Facilities
5.0
The facilities seemed standard, nothing extraordinary stood out during my stay.
Samuel
United States, January  2025
6.2/10

During my stay, the hotel offered a spacious room and delicious breakfast, but I found some areas for improvement, particularly with cleanliness and maintenance issues. The service was quite good, though I felt some staff members could benefit from better training. Overall, I appreciated the clean and roomy accommodations but was disappointed by the dirty conditions in some spots.

Rooms
6.0
The room was spacious and the breakfast was delicious, but unfortunately, the cleanliness could have been better as there were a few issues that really stood out.
Service
7.0
The service was generally kind and friendly, but I noticed that some team members could work on their professionalism, particularly with regard to judging guests by appearances.
Location
7.0
The location felt a bit remote, which for me was relaxing, but it may not be ideal for everyone due to the infrequent and expensive taxi options.
Dining
5.0
The dining options weren't impressive; the avocado salmon marinade I ordered was half frozen, and overall, the meals were pretty mediocre.
Facilities
5.0
The hotel had some nice amenities, but with the state of cleanliness in certain areas, it was hard to fully enjoy them.
Harold
United States, January  2025
6.0/10

I had mixed feelings about my stay. The hotel is situated in a peaceful area, which was perfect for a relaxing getaway, but it's a bit far from town and transportation can get pricey. While the rooms were spacious and the breakfast was delicious, the service left something to be desired. Overall, it had its pros and cons, making it an average experience.

Rooms
7.0
The room was spacious, and I really enjoyed the breakfast that was offered.
Service
5.0
The service was not ideal; I felt that some staff could use more training, as there were moments of judgment based on appearances.
Location
6.0
The hotel was a bit out of town, which was relaxing but also led to some infrequent and expensive taxi rides.
Dining
5.0
The dining options were quite limited; the food quality didn't quite meet my expectations.
Facilities
6.0
I didn't explore the facilities much, but the ones I saw were decent.
Herbert
United States, November  2024
7.2/10

I had a pleasant experience at this hotel, with spacious rooms and a delightful breakfast. The staff was incredibly kind and helpful, making my stay even more enjoyable. However, it was a bit remote, which might not suit every traveler, but I found it quite relaxing. The dining experience left a bit to be desired, as the options were quite limited.

Rooms
8.0
The rooms were spacious, offering plenty of room to relax, but unfortunately, there was no view whatsoever.
Service
9.0
The staff was very kind and helpful throughout my stay, always ready to assist with a smile.
Location
7.0
The location was a bit out of town and quite relaxing, perfect for me, though transportation to the main areas was infrequent and taxis were pricey.
Dining
5.0
While the breakfast was delicious, the dining options overall were a letdown, lacking variety and quality.
Facilities
7.0
Facilities looked good, but I didn't get a chance to use them much, so it's hard to comment on them in detail.
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Check-in
23Sept2025Select date
Check-out
24Sept2025Select date
Rooms and Guests2 Guests, 1 Room