1 Jl. Prambanan,
Nagoya,
Indonesia,
29432,
Riau Islands
Grand Eska Hotel & Suites Batam - A 4-star hotel with an outdoor pool, fitness center, and multiple dining options near Nagoya's commercial district
This 4-star property offers an outdoor swimming pool, fitness center, and garden, situated near Nagoya's business and commercial district. Guest rooms at Grand Eska Hotel & Suites Batam include air conditioning, flat-screen TVs with satellite channels, minibars, kettles, and free toiletries, with some units featuring kitchens and balconies. Swiss Café serves Indonesian and continental cuisine, while buffet and à la carte breakfast options are available each morning. The hotel provides a 24-hour reception, express check-in/check-out, complimentary Wi-Fi, and dry cleaning services. Located 0.5 miles from Nagoya Hill Shopping Mall and 0.5 miles from Harbour Bay Mall, the property is a 20-minute drive from Hang Nadim International Airport. Relaxing massages and a steam room are available on-site.
Pros
The outdoor swimming pool and fitness center provide recreational options.
Some rooms include kitchens and balconies for added convenience.
The 24-hour reception and express check-in/check-out services enhance efficiency.
The hotel's location offers proximity to Nagoya Hill Shopping Mall and Harbour Bay Mall.
Cons
The property does not offer on-site spa facilities beyond massages and a steam room.
Some area attractions require transportation as they are not within walking distance.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
This grand hotel provides facilities designed for comfort and memorable stays.
Free Wi-Fi
Parking
Valet parking
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dining
Restaurant
Bar/ Lounge area
Dinner
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Garden area
Spa & wellness centre
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
1 Jl. Prambanan,
Nagoya,
Indonesia,
29432,
Riau Islands
Map view
1 Jl. Prambanan,
Nagoya,
Indonesia,
29432,
Riau Islands
City landmarks
Shopping Area
Nagoya Hill Shopping Mall
2700 ft
Mosque
Jabal Arafah Mosque
1.0
mi
Landmark
Jalan Harbour Bay
4200 ft
Landmark
Welcome To Batam Monument
4500 ft
Shopping Area
Harbour Bay Mall
2200 ft
Landmark
Bukit Senyum
2700 ft
Pagoda
Tua Pek Kong Temple
1.3
mi
Landmark
Delta Spa & Health Club Batam
4200 ft
Mall
Nagoya Hill
3000 ft
Shopping Area
Nagoya City Walk
3400 ft
Landmark
Funworld Nagoya Citywalk Batam
3600 ft
Spa Centre
GO Massage Batam
2200 ft
Shopping Area
Diamond City Mall
4700 ft
Landmark
Harbour Bay Ferry
4200 ft
Landmark
Dora Sinaga
3800 ft
Shopping Area
Nagoya IT Center
3800 ft
Beach
Pantai Stress
1.3
mi
Landmark
Pasar Penuin Wet Market
1.6
mi
Landmark
BatamAdvisor
1.2
mi
Landmark
Serenity Massage Spa and Reflexology
1.3
mi
Mall
JC Supermarket
1.4
mi
Landmark
Golden City Night Market
1.7
mi
Museum
The Illusion
2.2
mi
Landmark
Jembatan Sadai 1
2.1
mi
Landmark
Batam Miniature House
2.4
mi
Pagoda
Maha Vihara Duta Maitreya Monastery
2.5
mi
Mosque
Masjid Muhammad Cheng Hoo
2.3
mi
Landmark
Miniature House Indonesia
2.4
mi
Landmark
Cipta Land beach
2.4
mi
Nearby
Night club
No Name
2000 ft
Restaurants
Pondok Batam Kuring Restaurant
2400 ft
Jl. Prambanan 40
KK Sky View Restaurant
2100 ft
Jl. Ali Haji Raja
The Last Pub & Restaurant
2400 ft
Jl. Imam Bonjol Komp. New Holiday Block B no. 1&2 Nagoya
Cock & Bull Bar and Restaurant
2400 ft
Komp. Batam Plaza block A no. 6-7 Komp. Batam Plaza block A 6-7
RM Yong Kee
3100 ft
Komp. Nagoya City Centre blok E no. 8-9
Amare Ristorante Italiano
3200 ft
Jl. Teuku Umar Komplek Graha Sulaiman A6
Puti Bungsu
2900 ft
Komp. Nagoya Garden Phase 1 Blok A No.6
Asakuma Japanese Restaurant
3400 ft
Jl. Imam Bonjol No. 1
Taj Indian Cuisine
2900 ft
Jl. Raja Ali Haji
Grand Duck
3900 ft
Kepri Mall Ruko No 39
Al Fresco's Garden Cafe & Bar
4100 ft
Jl. Duyung Harbour Bay Shop 09 - 10
Utama 98 Food Court
4100 ft
Jln. Duyung
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.8
7.8/10 based on 533 reviews
Albert
United States,
March
2025
6.0/10
I had a pleasant stay at Grand Eska Hotel & Suites, with friendly staff and quick service. However, the room had some drawbacks like a small shower and poor sound insulation. The breakfast was tasty, but the selection could be better.
Rooms
6.0
My room was newly refurbished, but it felt a bit small. I noticed some water accumulation during showers, and the noise from the street was bothersome while trying to relax.
Service
8.0
The staff, especially Felix, were incredibly helpful and made me feel welcome. The check-in and check-out process was efficient and friendly.
Location
7.0
The hotel is situated on a hill, which gives it a quiet vibe, but it's also near Nagoya Hill Mall, making it convenient for shopping and dining.
Dining
6.0
Breakfast was decent and had several options, though I noticed some dishes ran out quickly during busy times. A bit more variety would be great.
Facilities
6.0
The hotel has essential facilities like room service and a gym, but I didn't get to use them much. I would appreciate more modern amenities like a smart TV.
Travis
United States,
December
2024
5.4/10
I had a mixed experience at the Grand Eska Hotel & Suites. While the staff were friendly and attentive, with Mr. Syam particularly standing out for his hospitality, my checkout experience was frustrating. Issues with the cleanliness of linens and a disorganized breakfast setup also affected my overall enjoyment. I would rate my stay as a 5, given the positive aspects but significant shortcomings. 🏨😟
Rooms
5.0
The room was spacious, but the bathroom showed signs of wear, with cracks and a lack of proper door function. Having a sofa that was not a sofa bed was disappointing for my daughter who expected more comfort.
Service
6.0
The staff's friendliness was a highlight, and they were quick in assisting when I had issues. However, the checkout process left a lot to be desired, as they wrongly accused us of taking an extra towel.
Location
6.0
Located away from the busy center, the hotel is near Nagoya Hill Mall which is convenient for shopping. Transport arrangements are advisable since walking to nearby locations can be challenging.
Dining
5.0
Breakfast lacked variety and timely replenishment, leading to a disappointing experience. While some food options were decent, the overall dining situation could be improved significantly.
Facilities
5.0
The listed amenities were lacking, particularly since the pool and gym were under renovation, which limited my experience. The room service was efficient, though.
Mary
United States,
December
2024
5.8/10
My stay at Grand Eska Hotel & Suites Batam was a bit of a mixed bag. The location was great, really close to Nagoya Hill shopping center, which I loved, but the overall condition of the hotel felt a bit worn down and unkempt. I enjoyed the strong showerhead and the tasty buffet breakfast, especially the Nasi Goreng Kambing, but other aspects like the check-in wait and the room's smell left a lot to be desired.
Rooms
5.0
The room had a stuffy smell, and the furniture looked pretty dated. It could've used some freshening up and better maintenance.
Service
6.0
The staff were friendly and helpful, especially when I needed assistance. However, check-in took way too long, over an hour, which was frustrating.
Location
7.0
The location was strategic, just a stone's throw from Nagoya Hill and not too far from the ferry terminal, making it easy to get around.
Dining
6.0
The breakfast had good options, though it ran out quickly, and I had to remind staff to refill some items. Overall, not bad, but could use more variety.
Facilities
5.0
Facilities like the pool seemed to lack maintenance and cleanliness, which was disappointing, but I appreciated that they had a spa and room service.
Todd
United States,
November
2024
6.8/10
My stay at Grand Eska Hotel & Suites Batam had its ups and downs. The hotel is located a bit away from the main attractions, which was a downside, but the staff were incredibly friendly and welcoming. The facilities, while adequate, need some improvement, particularly the room conditions and cleanliness. Overall, it was a decent short stay, but I wouldn't recommend it for longer visits. 🌟🚪
Rooms
5.0
The two-bedroom apartment was normal but the toilets looked old and had cracks. The first-level room was convenient, though.
Service
8.0
The staff were polite, friendly, and helpful. One staff member, Felix, went the extra mile to make me feel comfortable.
Location
5.0
The hotel is up a hill, making it a bit far from main attractions and not within walking distance to shops.
Dining
6.0
Breakfast was nice but could use more variety and quicker replenishment.
Facilities
5.0
Facilities were standard but the room had issues with smell and cleanliness, and the shower area was small.
Margaret
United States,
November
2024
6.8/10
My stay at Grand Eska Hotel & Suites Batam had its ups and downs. While I appreciated the friendly staff and enjoyed the strong shower, the overall experience left much to be desired. The hotel looked quite aged, and there were significant issues with cleanliness and maintenance that hindered my comfort.
Rooms
5.0
The room was quite small, making it difficult to move around. There were also some maintenance issues, like a bathroom door that didn't lock and a poorer air conditioning system. Despite this, the bed was comfortable enough for a good night's sleep.
Service
6.0
The staff were friendly and attentive, always greeting me with smiles. However, checkout was a hassle due to an unfounded accusation about towels.
Location
7.0
The hotel is conveniently located near Nagoya Hill shopping center. It's set away from the busy roads, which was a plus for relaxation.
Dining
6.0
Breakfast had a good spread and I particularly enjoyed the Nasi Goreng Kambing. However, on my last day, many food items weren't topped up as guests arrived.
Facilities
5.0
The pool was disappointing. It looked dirty and poorly maintained, which was frustrating as I wanted to enjoy some time by the water.
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