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From96US$ /night
Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
-
Near the waterfront
Great
8.8
9.4
/10
4.9
4.9
/5

Crowne Plaza Dubai Festival City - A waterfront hotel with creek views, Belgian-themed dining, and direct mall access

With an 8.8/10 Booking.com rating, Crowne Plaza Dubai Festival City offers 25-meter temperature-controlled pools overlooking the waterfront and Burj Khalifa skyline. The Belgian Café serves mussel dishes and craft beers on tap, while Zaytoun provides Mediterranean breakfasts with Dubai Creek views. Rooms feature glass-enclosed baths with city or creek panoramas, work desks, and complimentary Wi-Fi. The hotel connects directly to Dubai Festival City Mall (400 stores) and sits 5 km from Dubai International Airport. Business facilities include 4300 m² of conference space, including the 1300-capacity Al Ras ballroom.

Pros

Direct access to Dubai Festival City Mall via walkway

Complimentary Wi-Fi and valet parking

25-meter pool with skyline and waterfront views

Belgian Café features terrace seating and live entertainment

Accessible rooms include grab bars and visual alarms

Cons

Pool area may get crowded during peak hours

Limited shuttle service requires alternate transportation arrangements

Must-do experiences

  • Savor shawarma at Al Mallah for a true taste of Dubai.
  • Visit the Dubai Creek for traditional abra rides and views.
  • Explore Al Fahidi Historical District for culture and art galleries.
  • Don't miss the Dubai Gold Souk for unique shopping and bargains.
  • Enjoy a sunset walk at the beautiful Festival City waterfront.
View all

Select your room type

Crowne Plaza Dubai Festival City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room Waterfront View
2 persons
520 sq. feet 
1 King-size bed
Shower
Heating
Standard Room
3 persons
370 sq. feet 
2 Single beds
Shower
Heating
Standard King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Heating
Standard Twin Room Waterfront View
2 persons
370 sq. feet 
2 Single beds
Shower
Heating
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Facilities

This grand hotel provides facilities designed for comfort and memorable stays.
Facilities: Great
8.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza Dubai Festival City, dining options celebrate a blend of authentic Mediterranean and Middle Eastern flavors coupled with delightful Belgian influences. Each venue presents a unique atmosphere, ensuring memorable meals complemented by stunning city views and a vibrant setting.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a large, modern event space or warehouse. The space is dominated by a complex network of exposed steel beams and trusses forming the ceiling, creating a strong geometric pattern. 

The ceiling is a dark gray or black,
Crowne Plaza Dubai Festival City Restaurant photo The photo shows the interior of a pub or bar. The main focus is on a long wooden bar with a dark countertop, extending across the frame. Behind the bar, there are shelves stocked with various bottles of alcohol, glassware, and other bar equipment.
Crowne Plaza Dubai Festival City Restaurant photo The photo shows a bright and modern restaurant interior. The space is well-lit, likely from large windows visible in the background, and features a polished, light-colored floor that reflects the light. 

There are several dining tables set for meals

Zaytoun

Mediterranean and Middle Eastern
Ambiance
Family-friendly and modern setting, perfect for gatherings
Key Offerings
Enjoy Mashawi Nights featuring Levant cuisine prepared in open kitchens, enhancing the interactive dining experience.
Reservation
Recommended.
Hours vary.

Belgian Cafe

Belgian
Ambiance
Generous terrace with views of the city skyline, casual and inviting
Key Offerings
Explore a range of delectable sweet and savory pastries, fresh sandwiches, salads, and enjoy themed nights with live entertainment, alongside the world's famous Belgian hops.
Reservation
Not needed.
Hours vary.

Pierre's Bistro & Bar

Fine dining by Michelin-star Chef Pierre Gagnaire
Ambiance
Sophisticated and elegant, ideal for a stylish evening out
Key Offerings
Indulge in a remarkable menu crafted by a renowned chef, set within a captivating atmosphere perfect for special occasions.
Reservation
Recommended.
Hours vary.

Crowne Plaza Dubai Festival City Location

Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Map view
Dubai Festival City,Po Box 45777, Dubai, United Arab Emirates
Nearby
Mall
Dubai Festival City
1400 ft
Restaurants
Hard Rock Cafe
1400 ft
Festival Blvd Zone 8A
Vista Bar & Terrace
300 ft
Al Rebat Street Lobby Level
Anise
300 ft
Crescent Drive Lobby Level
Black Tap Craft Burgers & Shakes DFC
3100 ft
Intercontinental Hotel Dubai Festival City Water Front Level
Fish and Company
300 ft
Dubai
Pierre's Bistro & Bar
3000 ft
Promenade Level
The Fish House
3000 ft
Waterfront Level InterContinental Dubai Festival City
Marks & Spencer Cafe
1300 ft
Festival City Festival Blvd
Explore Dubai
Activities and Dining Near Crowne Plaza Dubai Festival City
Top Attractions
Activities
Dining
Entertainment
Jameel Arts Centre
Jameel Arts Centre
15 minutes' walk
An inspiring cultural hub with contemporary art exhibitions and stunning waterfront views. A perfect spot for art lovers.
Dubai Festival City Mall
Dubai Festival City Mall
19 minutes' walk
A vibrant shopping destination with over 400 stores, dining options, and entertainment, including the spectacular IMAGINE light show.
Dubai Dolphinarium
Dubai Dolphinarium
8 minutes' drive
Home to live dolphin and seal shows, this aquarium enhances family fun with interactive experiences and wildlife exhibits.
Water Sports at Dubai Festival City
6 minutes' walk
Thrilling kayaking and paddleboarding options await at Dubai Festival City. Rentals available on-site for adventure seekers.
Yoga Sessions at the Park
25 minutes' walk
Relaxing yoga classes held outdoors, offering an ideal escape for wellness enthusiasts amid lush greenery.
Vista Bar & Terrace
Vista Bar & Terrace
1 minute' walk
Chic rooftop bar serving a diverse range of cocktails with stunning skyline views, perfect for a relaxing evening.
Anise
Anise
2 minutes' walk
A vibrant dining venue featuring global cuisines with live cooking stations. Great for families and groups.
Fish and Company
Fish and Company
2 minutes' walk
Casual dining focused on fresh seafood, offering a fun and family-friendly atmosphere with signature fish dishes.
Eclipse Bar
6 minutes' walk
Trendy bar known for signature cocktails and live music, creating a lively atmosphere perfect for socializing.
Dubai Festival City Mall Events
19 minutes' walk
Hosts family-friendly events including seasonal festivals, live performances, and exhibitions throughout the year.
Transportation and Accessibility
City Centre
Dubai9 min  ·  3.7 mi
Airports
Dubai Creek SPB (DCG)10 min  ·  4.0 mi
Dubai International Airport (DXB)29 min  ·  11.7 mi
Train
Creek Station15 min  ·  4000 ft
Dubai Healthcare City Station34 min  ·  1.7 mi
Underground
Creek15 min  ·  4000 ft
Al Jadaf20 min  ·  1.0 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel

Reviews and Ratings

Feedback about Crowne Plaza Dubai Festival City from previous guests about their experience.
Review score
Based on 2250 verified reviews
9.0/10
Perfect
93%
Recommend
Breakfast
8.5/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.9/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
7.2/10
Staff
9.2/10
Value for money
8.7/10
Pros
Clean rooms
Attentive staff
Excellent service
Multiple swimming pools
Convenient location
Cons
Poor maintenance
Cockroach infestation
Limited breakfast space
Guest reviews
based on 5584 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crowne Plaza Dubai Festival City
What are the check-in and check-out times at Crowne Plaza Dubai Festival City?
Check-in is at 15:00 and check-out is by 12:00.
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
The hotel is 2 km from Dubai International Airport.
What dining options are available at Crowne Plaza Dubai Festival City?
On-site dining includes the all-day Zaytoun restaurant and the Belgian Café.
What recreational facilities are there at Crowne Plaza Dubai Festival City?
Guests can enjoy an outdoor swimming pool, a fitness center, and a spa.
Which popular attractions are near Crowne Plaza Dubai Festival City?
Nearby attractions include the Burj Khalifa (5 km) and the Dubai Frame (2 km).
Does Crowne Plaza Dubai Festival City provide children's services?
The hotel offers a kids' club and babysitting services.
What amenities are included in the rooms of Crowne Plaza Dubai Festival City?
Rooms feature free Wi-Fi, air conditioning, a coffee machine, and a flat-screen TV.
What languages do the staff at Crowne Plaza Dubai Festival City speak?
The staff speaks multiple languages, including English and Arabic.
How far is Crowne Plaza Dubai Festival City from the city center?
The hotel is located 5 km from the city center.
What is the distance from Crowne Plaza Dubai Festival City to the Dubai Frame?
The Dubai Frame is 3 km away from the hotel.
Does Crowne Plaza Dubai Festival City offer a shuttle service?
The hotel provides a complimentary shuttle service to Dubai International Airport.
What breakfast options are available at Crowne Plaza Dubai Festival City?
Breakfast is available for an additional charge of 112 AED.

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