The Dilly, London

The hotel has a lovely entrance but falls short in room space, making it feel cramped. The service, while not overly welcoming, was efficient, though lacking personal touches. The location is superb for exploring London but the dining options could be improved.

Despite some room issues and service inconsistencies, the hotel's location is excellent and convenient, offering easy access to local attractions. The dining experience was below expectations, but the hotel has potential to improve in various aspects.

The hotel's location near Piccadilly and attractions is fantastic, with lots of shops, cafes, and restaurants nearby. While the rooms lacked views and sunlight, the newly decorated room was a significant improvement. The connecting room noise was bothersome, and the delayed check-in was a downside.

The hotel has a fantastic location, right in the heart of the city with everything at your fingertips. The rooms were clean and spacious but needed upgrading. The service was polite and helpful, although there were some issues with accidental charges. Dining options were good overall, despite some initial hiccups. The central location makes it perfect for exploring Soho, Chinatown, and other attractions.

The hotel is located perfectly in the center, making it super convenient for shopping, theater visits, and exploring the Royal Academy. The rooms, though spacious and comfortable, felt a bit tired and smaller than expected. The service was excellent with very friendly and accommodating staff. The dining experience had its hiccups with delays in replenishing food items but the hot sandwiches were a hit. The location is fabulous with great accessibility and a cozy but slightly dated ambiance.

My stay at the hotel was a mix of positives and negatives. The location was perfect, right in the center of Piccadilly Circus with easy access to the Underground and main shopping streets, but the rooms were basic and in need of a refresh. The service was informative, but signs of lack of leadership were apparent. The dining experience fell short of expectations for a five-star hotel.

The hotel had a really lovely feel to it and was fantastic being just a minute walk from Piccadilly Circus. The rooms were clean and comfortable, but the wait due to a conservatory not being ready was a downside. The staff, especially at reception, were really friendly. The dining experience was not as enjoyable, and the breakfast buffet was limited. Overall, the location compensates for any downsides, and the pool area was well-maintained.

I felt like I was staying in a suite rather than a room, but the dusty and broken phone was a letdown. Housekeeping was late each day, only tidying up after 4 pm. The staff, however, were friendly, kind, and very helpful, which made up for some of the initial flaws. The location was fantastic, making us feel central to everything the city had to offer, although it felt a bit cramped at times with non-residents passing through. The dining options were nice with a good selection available. Overall, a mixed experience with some highlights and room for improvement.

My stay at the hotel was a mix of positives and negatives. The rooms were in need of updating and decor, but they had a nice view overlooking Piccadilly. However, they appeared dated and required a deep clean. The service was disappointing at times, with staff not always being friendly, although some issues were promptly resolved. The location was undoubtedly the highlight, offering easy access to major attractions and friendly staff. Overall, the hotel's facilities were decent.

I stayed at the hotel and had a mixed experience. The location was superb, right in the heart of all the action with easy access to major attractions, but the room felt a little dated and lacked ventilation. The service was attentive and accommodating, although there was one incident. The dining options were convenient but had some flaws to note.