Grand Residences Riviera Cancun, All Inclusive, Puerto Morelos | Luxury Rooms and Best Rates at HotelGrand.org

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Key details

About the Hotel

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

Grand Residences Riviera Cancun, All Inclusive - A 5-star beachfront resort with hacienda-style suites, three gourmet restaurants, and an oceanfront infinity pool

Grand Residences Riviera Cancun, All Inclusive features hacienda-style accommodations with Caribbean views, BVLGARI bath products, and in-suite amenities including Nespresso machines and washing machines. The resort offers three à la carte restaurants: El Faro Grill serves international cuisine, Flor de Canela specializes in Mexican dishes, and Heaven Beach Bar and Grill provides brunch options. Recreational facilities include an oceanfront infinity pool, full-service spa, state-of-the-art gym, and kids club with activities like treasure hunts and craft classes. Located 18.5 miles from Cancun, the property is near Puerto Morelos town center, Croco Cun Zoo, and Xcaret park. Grand Residences provides complimentary round-trip airport transportation and high-speed Wi-Fi throughout the resort.

Pros

All suites include Caribbean views, BVLGARI bath products, and premium amenities like Nespresso machines

Three à la carte restaurants serving international, Mexican, and brunch cuisine

Complimentary round-trip airport transportation from Cancun International Airport

Full-service spa, oceanfront infinity pool, and state-of-the-art fitness facility

Kids club with organized activities and family-friendly suite configurations

Cons

The resort's secluded location requires transportation to reach Cancun's urban attractions

Some suite categories feature Murphy beds rather than traditional bedding arrangements

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite 2 double beds Non-Smoking

Max:

2 persons

640 sq. feet

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Junior Suite King Bed Beachfront Non-Smoking

Max:

2 persons

605 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Junior Suite King Bed Non-Smoking

Max:

2 persons

605 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Transportation and Accessibility

Transportation options

City Centre

Puerto Morelos 2.0 mi

Airports

Cancun (CUN) 18.4 mi

Aeropuerto de Playa del Carmen (PCM) 24.4 mi

Facilities

This grand hotel provides facilities designed for comfort and memorable stays.

Amazing Dining Experience

“The food at Grand Residences was truly excellent. Each meal offered a variety of themes, and we were never bored during our entire stay. The ala carte menu was our favorite, providing delicious options every night. We particularly enjoyed the late-night room service for some steak after a long day of relaxation.” view full review

Perfect Amenities

“The amenities at the resort were perfect. The beach and pool areas were spotlessly clean, well maintained, and created a perfect atmosphere for relaxation. The beach bar served great wings, salads, and fruit plates, made lounging by the beach more fun.” view full review

Relaxation Heaven

“Grand Residences is truly a relaxation paradise. With few activities after dinner, it allowed us to unwind peacefully. I appreciated the option of water aerobics and the fantastic bike tour to Puerto Morales, which added some light adventure to our relaxing days by the pool.” view full review

Fine Accommodations

“The accommodations were very nice and clean. We were kinda surprised with an upgrade to a master suite, complete with luxurious Molton Brown toiletries in the bathrooms. The spacious layout and beautiful decor truly made our stay feel like a lavish escape.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Golf course
Table tennis
Yoga class
Sports trainer

Guest Parking

Cookware/ Kitchen utensils

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Solarium
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Washing machine
Free toiletries
Bathroom telephone

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

Map view

Boulevard El Cid, Unidad 28, Lote 1, Puerto Morelos, Mexico

City landmarks

Park

Dr. Alfredo Barrera Marin Botanical Garden

1.3 mi

Beach

National Reef Park of Puerto Morelos

2.0 mi

Landmark

Sanctuary of Hope

1.2 mi

Landmark

Faro Inclinado

2.0 mi

Landmark

Puerto Morelos Lighthouse

1.9 mi

Landmark

Cenote La Noria

2.0 mi

Landmark

Artisans Market

1.8 mi

Church

Parroquia San Jose Obrero

1.9 mi

Public Building

Palacio Municipal de Puerto Morelos

1.9 mi

Landmark

San Jose Catholic Parish

1.9 mi

Landmark

Puerto Morales Botanical Gardens

2.0 mi

Landmark

Puerto Morelos Town Square

1.9 mi

Landmark

nuestra senora de Guadalupe

1.9 mi

Landmark

Letters of Puerto Morelos

2.0 mi

Landmark

welovepuertomorelostours

2.0 mi

Landmark

Puerto Morelos Reef

2.0 mi

Lighthouse

Leaning Lighthouse

2.0 mi

Landmark

Catholic Church

2.2 mi

Landmark

Diveshop Diverspoint

2.0 mi

Landmark

La Ventana al Mar

2.0 mi

Landmark

Ruedo de toros

2.0 mi

Landmark

club de playa

2.1 mi

Beach

Club de playa Villas La Playa

2.1 mi

Landmark

Day & Night Beach Club

2.2 mi

Landmark

Mercado Municipal

2.1 mi

Landmark

Ojo de Agua Beach

2.2 mi

Store

Playa Publica puerto morelos

2.2 mi

Park

Arrecife De Coral

2.2 mi

Landmark

Santuario de la Esperanza

2.5 mi

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and leave a review

8.2/10

Great

Rooms

8.8

Location

8.4

Service

8.0

Dining

7.4

Jon

United States, January 2025

9.4/10

My stay at Grand Residences was simply wonderful! The location is beautiful and serene, perfect for relaxation. The rooms are spacious and immaculate, with stunning ocean views and all the amenities you could wish for. The service was exceptional, with staff going above and beyond to cater to our needs. While dining options were somewhat limited, the quality was excellent. Overall, a fantastic value for a luxurious experience in Mexico!

Rooms

10.0

The rooms were spacious, immaculate, and came with a beautiful balcony and hot tub, offering stunning ocean views.

Service

10.0

The service was outstanding, with staff remembering specific dietary needs and always being attentive and helpful.

Location

10.0

The hotel is ideally situated right by the ocean, allowing for a peaceful and picturesque atmosphere.

Dining

8.0

Dining was enjoyable with themed nights adding variety, though options were somewhat limited with only two restaurants.

Facilities

9.0

Facilities like the pool were well-maintained with plenty of space and fantastic service.

Harold

United States, January 2025

8.4/10

Our stay at the hotel was wonderful overall. The property was pristine and beautifully maintained, and we particularly loved the beach and spacious rooms. The staff was really attentive and friendly, making our experience even better. However, we did encounter some hiccups with our room assignment and initial service at the reception, which dampened our mood for a bit. Still, we enjoyed the variety of food options, especially at dinner.

Rooms

10.0

Our suite was fantastic, featuring a full kitchen, a spacious living area, and a lovely balcony with a hot tub. It felt luxurious and was definitely suitable for our family needs.

Service

6.0

While most of the staff was amazing and attentive, the reception experience was below expectations. We faced an issue with our room that took a while to resolve, which was frustrating.

Location

9.0

The hotel is in a beautiful location right by the beach, perfect for enjoying the sun and sand. It's a tranquil spot, making it a lovely getaway.

Dining

8.0

Dining was enjoyable, with a variety of food options provided each night. The freshness and taste really stood out, making our meals quite memorable.

Facilities

9.0

The amenities were excellent, especially the beach area and pool. Everything felt well-kept and catered to family needs.

Kyle

United States, January 2025

9.0/10

Overall, I had a fantastic stay at the Grand Residence. The rooms were luxurious and exceeded my expectations, while the service was attentive and made me feel special. The location was a bit remote, making it hard to get to town, but the amenities kept me entertained. The dining experience was one of the highlights of my trip, although it would have been great to have more variety in dining options. This place is perfect for a relaxing getaway, but if you're looking for vibrant nightlife, you might want to consider other options.

Rooms

10.0

The rooms were absolutely stunning, with elegant decor and all the amenities you could think of. I felt so comfortable and pampered throughout my stay.

Service

10.0

The service was exceptional, with dedicated staff who were always smiling and eager to help. Special shoutout to my room attendants who kept everything in top shape.

Location

7.0

While the hotel is situated on a beautiful beach, it's somewhat isolated, making it tough to venture into town for shopping or dining.

Dining

9.0

Dining at the hotel was an absolute treat, especially the meals from El Faro, which felt like a Michelin-star experience. However, I would have loved more diversity in the menu options.

Facilities

9.0

The hotel facilities, including the pool area and beach access, were fantastic. Everything was clean and well-maintained, contributing to a relaxing ambiance.

Frank

United States, December 2024

8.4/10

My stay at Grand Residence was fantastic, with a beautiful beach and great views. The service was impeccable, making our experience even better. However, I've noticed a decline in the food quality compared to previous visits, which was disappointing. The room was spacious and accommodating for our group, making it a comfortable choice.

Rooms

9.0

The junior suite we stayed in offered stunning views of the pool and beach, and could easily accommodate up to eight guests with its Murphy beds.

Service

10.0

The staff wore genuine smiles and were very attentive, greeting us pleasantly and ensuring all our needs were met. They organized everything from chair setups to making exceptional drinks.

Location

9.0

Located right on a beautiful beach, the resort offered a peaceful atmosphere away from the busier areas, with convenient access to local attractions.

Dining

6.0

While the breakfast through room service was delightful, I was surprised by how the food quality seemed to have changed, especially after so many previous visits.

Facilities

8.0

The facilities were comfortable and well-kept, particularly the pool area which was inviting and perfect for relaxation.

Harry

United States, December 2024

5.8/10

Our recent stay at this resort was quite disappointing. Although the location is beautiful and the views are stunning, the service and dining left much to be desired. We experienced numerous issues, including poor room assignments and frustrating dining reservations. Overall, it feels like they have lost their focus on customer experience, especially after the change in management.

Rooms

5.0

The room arrangements were inconvenient, as we had to change rooms halfway through our stay, and this was poorly communicated ahead of arrival.

Service

5.0

Service was severely lacking; staff seemed overwhelmed and uncommunicative, which led to a lot of frustration during our stay.

Location

7.0

The resort is situated in a stunning location with beautiful views, although it's a bit small for the size of the resort and construction can create disturbances.

Dining

6.0

Dining options were quite limited, and the quality of food has declined significantly compared to previous visits.

Facilities

5.0

Facilities looked nice, but several key areas such as the beach and main bar were closed during our stay, which was very disappointing.