Grand Mercure Lake Hamana Resort & Spa, Hamamatsu

My stay at the hotel was a mix of positives and negatives. The rooms were very spacious with comfortable beds and a sofa set, offering a quiet and clean environment. The beautiful surrounding scenery added to the ambiance. However, the rooms appeared old and needed some cleaning. The service, though friendly, could improve their English skills. The location, while good, was a bit out of the way and more suitable for guests with their own transportation. The dining experience was varied with fresh dishes, but it was mainly Japanese-style with limited Western options. Despite these flaws, the facilities were adequate for a comfortable stay.

The hotel offers large rooms with a beautiful view but the furniture is old, musty, and in need of replacement, giving a very outdated feel. The service was friendly and helpful; however, improvement in English skills is needed. The location, while good, is more suitable for guests with their own transport. The dining options are mostly Japanese with limited Western choices. Overall, a mix of positive and negative aspects to consider.

The hotel rooms were incredibly spacious, at least twice the size of rooms we had experienced in Tokyo. Although a bit outdated and in need of renovation, the rooms offered comfortable beds and a sofa set, with free Wi-Fi and lovely surrounding scenery. However, the bathrooms were also outdated.

My stay at the hotel was a mix of positives and negatives. The rooms were very nice and clean, offering a beautiful view, but they were large yet outdated with old furniture and a musty smell. The service was friendly, though improving their English would be beneficial. The location was good but could use some updating like the rooms. The dining experience was varied with fresh dishes, but there were no western options available. The facilities were decent overall.

The hotel offers a nice and clean room with a beautiful view, but the furniture is outdated and musty. The service is friendly and helpful, though there is room for improvement in English proficiency. The location is suitable only if you have your own transport and feels a bit out of nowhere. The dining experience caters to tour groups but may be average for individual guests.