Grand Metropark Hotel Hangzhou - 6 Minutes Walk To The West Lake, Hangzhou

The hotel offers more than adequate and extremely comfortable rooms, but the smell of stale cigarette smoke was off-putting, and the price may not match the overall value. Located at the 20th floor, the hotel enjoys a convenient position in the city.

The hotel offers a comfortable stay with its clean and cozy rooms and friendly staff. However, the dining experience could be improved with more variety. The location is great, especially for exploring the city's main attractions.

I had a mixed experience at the hotel. The location was fantastic, close to West Lake and with shops within walking distance. The rooms were spacious but the bathroom was very tight. The service was friendly but not very helpful. The dining options were good but not comparable to other hotels we visited. However, the facilities were adequate, offering a comfortable stay overall.

The hotel had clean, comfortable rooms and was located conveniently close to West Lake. The service was synthetic rather than warm, and the dining experience was satisfactory. The facilities were average but suitable for a pleasant stay.

My stay at the hotel had its ups and downs. The rooms were a good size, clean, quiet, and very comfortable, but unfortunately, they smelt musty and like smoke, creating a less pleasant environment. The service was a mixed experience, with some helpful and friendly staff but also encounters with rudeness. The location was definitively very good, within walking distance of the main attraction in Hangzhou, but the presence of some inconveniences like dealing with unexpected charges was a downside. The dining options were good with a variety of choices, although some delays in serving certain types of food were noted. The facilities offered were satisfactory overall.