Sonesta Hotel Grand Rapids Airport, Kentwood
About the Hotel
Sonesta Hotel Grand Rapids Airport - A 3-star airport hotel with an indoor pool, fitness center, and on-site dining
This 3-star hotel provides 183 air-conditioned rooms featuring smart televisions, coffee makers, and private bathrooms with complimentary toiletries. Select accommodations include seating areas and either one queen or two double beds. Urban on 28th, the on-site restaurant, serves American breakfast favorites and dinner options with local flavors from breweries, wineries, and distilleries. Recreational amenities include an indoor pool with a waterslide operating on specific hours, a 24-hour fitness center with cardio equipment, and a spa tub. Sonesta Hotel Grand Rapids Airport is located 6 miles from Gerald R. Ford International Airport and 7 minutes from Frederik Meijer Gardens and Sculpture Park. The property offers complimentary wireless internet access, a business center, and express check-out. Guests can enjoy dinner service at Urban on 28th.
Pros
Complimentary on-site parking and wireless internet access throughout the property
24-hour fitness center with cardio equipment and free weights
Indoor pool with waterslide operating on Friday, Saturday, and Sunday
Proximity to Gerald R. Ford International Airport (6 miles) and Frederik Meijer Gardens (7-minute drive)
Cons
The on-site restaurant serves dinner only from 8 PM to 10 PM
Daily housekeeping is not automatically provided and must be scheduled according to guest preferences
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Laundry
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
- Curtains
Location
Reviews and Ratings
The hotel had a beautiful and comfortable room, but the service was lacking in cleanliness and professionalism. The morning dining was not worth the high price, and the facilities were subpar.
My stay at the hotel was a mixed bag. The rooms were very clean and comfortable, but I encountered a few maintenance issues that should have been addressed earlier. The location was quiet and convenient, although the dining experience left much to be desired. The service was accommodating and friendly, striving to meet my needs.
The hotel had a modern and comfortable room, however, it had a slight pool smell near the bed. The room wasn't spotless and housekeeping service was inconsistent, requiring us to call for clean towels. On the upside, the staff was professional and courteous with pleasant service. The location was perfect for us, close to the airport and a quick drive to downtown Grand Rapids. However, the dining experience left something to be desired with over-spiced food causing illness. The facilities were fair, though improvements are needed.