Grand Jatra Hotel Pekanbaru, Pekanbaru
About the Hotel
Grand Jatra Hotel Pekanbaru - A 5-star business hotel with an outdoor pool, spa, and direct mall access
This 5-star business hotel offers 200 rooms with Smart LED TVs, complimentary Wi-Fi, and minibars, featuring city or pool views from select accommodations. Grand Jatra Hotel Pekanbaru includes Bellagio Restaurant serving Indonesian and Western cuisine 24/7 on the 5th floor, alongside a coffee shop offering local coffee blends. Leisure facilities comprise a semi-Olympic size outdoor swimming pool on the 5th floor, Japonica Spa with treatments like Warm Stone Therapy, and a fitness center. The property is directly adjacent to Pekanbaru Mall and 6 miles from Sultan Syarif Kasim II International Airport. Business amenities include meeting rooms spanning 96-10333.5 ft², a business center, and audiovisual equipment. Guests can enjoy breakfast each morning at Grand Jatra Hotel Pekanbaru.
Pros
Direct access to Pekanbaru Mall from the hotel premises
Semi-Olympic size outdoor swimming pool located on the 5th floor
24-hour dining at Bellagio Restaurant with Indonesian and Western options
Proximity to Sultan Syarif Kasim II International Airport (6 miles away)
Various meeting rooms available, with the largest spanning 10333.5 ft²
Cons
The outdoor pool may be less appealing during rainy weather
Some rooms offer pool views rather than cityscape vistas
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Adults only
- Luggage storage
- Locker room
- Lift
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Children's buffet
Spa & Leisure
- Rooftop pool
- Live entertainment
- Night club
- Sun terrace
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers comfortable rooms with strong Wi-Fi and a good location, but renovation is needed to meet five-star standards. The staff is friendly and provides good service, though improvements with the lift system are necessary. The location is well-situated near shopping areas and local stalls for an authentic experience. The dining is decent but could offer more variety considering peak periods. Overall, a mixed experience that could be enhanced with some upgrades.
The hotel offers comfortable rooms with a good-sized bed and a convenient location, along with strong WiFi for travelers. The service is friendly and accommodating, although there is room for improvement in the lift system. The location is very good, within walking distance to the Mall of Pekanbaru, but the view from the hotel room is not the best. Dining provides good value for money and a nice city view. Overall, a comfortable and well-located stay with friendly service.
My stay at the hotel was a mix of positives and negatives. The rooms lacked some essential amenities like enough towels and a locked bar fridge, which was quickly resolved. They are in urgent need of renovation to meet the standards of a five-star hotel. Unfortunately, there were no non-smoking rooms available during my stay.
Upon arrival, the room was far from the elevator and lacked basic amenities like bath towels. However, the staff provided prompt assistance. The hotel's proximity to shopping areas was convenient, but the loud prayers near the mosque affected my sleep. The dining options were limited, particularly during special holidays, with a preference for Muslim cuisine.
The hotel offers a convenient location near shopping malls and local stalls, perfect for exploring the city. The rooms require renovation to meet the standards of a five-star hotel, and the smoking policy needs clarification. The friendly service and good variety of facilities are major highlights, while dining options may not cater to all tastes.
I had a pleasant stay at this hotel. The rooms were spacious and comfortable, and the staff provided excellent service. However, the dining options were a bit limited, and the view from the hotel room was not the best. The location near a mall was convenient, and the facilities were well-maintained.
Upon my arrival, the room was ready and offered great comfort for travelers. However, renovations and improvements are needed to meet the standard of a five-star hotel. The service was friendly and welcoming, though English communication was limited. The location was excellent, near a shopping mall and local stalls offering authentic local cuisine. The dining experience had a great variety of Indonesian food, but the overall quality was below average. The facilities require some attention and upgrading.
The hotel had some drawbacks like insufficient room amenities and an old, unpleasant smell, but the quick response to unlocking the minibar was a plus. The staff was friendly and accommodating, making the stay enjoyable overall.
I had a mixed experience at the hotel. The rooms were initially inadequately provided but were upgraded upon request. The staff, especially management, were very friendly and accommodating. The location was convenient with shopping options nearby, but the dining was below average. The facilities were satisfactory.
The hotel is situated in a convenient location, with friendly and accommodating staff. The rooms are clean and well-serviced, but in need of renovations to meet a five-star standard.
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