Neighbourgood Sutter Mansion, San Francisco
About the Hotel
Neighbourgood Sutter Mansion - A 5-star Victorian boutique hotel with individually furnished rooms, luxury amenities, and proximity to Union Square
Neighbourgood Sutter Mansion offers 12 individually furnished rooms featuring premium bedding, laptop-friendly workspaces, flat-screen TVs with satellite channels, air conditioning, and private bathrooms with showers, Molton Brown toiletries, bathrobes, and slippers. Select rooms include fireplaces, California King beds, sleeper-sofas, and marble bathrooms with separate soaking tubs. The property provides complimentary Wi-Fi in public areas, a 24-hour fitness center, concierge services in English and Spanish, and a lobby bar serving free coffee and tea. Located 1 mile from Union Square and 0.5 miles from San Francisco City Hall, the hotel is 2 miles from Moscone Center and 15.5 miles from San Francisco International Airport. Three meeting rooms and ironing services are available at Neighbourgood Sutter Mansion.
Pros
Individually furnished rooms feature premium bedding, Molton Brown toiletries, and luxury marble bathrooms
Complimentary Wi-Fi, 24-hour fitness center, and concierge services in English and Spanish
Prime location within 1 mile of Union Square and 0.5 miles of San Francisco City Hall
Pet-friendly suites available for dogs up to 85 pounds with a $150 fee
Cons
Parking incurs a $54 daily fee plus taxes and service charge
No on-site restaurant; food delivery assistance available for external orders
Select your room type
Price and Room Availability Calendar
Transportation and Accessibility
Transportation options
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Dryer
Services
- Housekeeping
- Dry cleaning
- Grocery shopping service
- Welcome drink
Business
- Meeting/ Banquet facilities
Facilities for people with disabilities
- Toilet for disabled
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a really nice stay at the hotel. The rooms were spacious, well-decorated, and equipped with everything I needed, although the open windows exposed me to pigeons, which was a bit bothersome during my 3-night stay. The service was warm, friendly, and incredibly helpful. The location was convenient and close to various transportation options and great dining spots. The dining experience, while simple and fresh, was basic and should have been complimentary for the price. Overall, a pleasant experience with a few minor drawbacks.
The hotel rooms were really beautiful and tastefully decorated, although much smaller than expected from the photos. The service was extremely friendly and helpful, offering great suggestions for lesser-known places to visit. The location was near transportation options but lackluster, and the dining experience was decent but not exceptional.
I felt like I had a home away from home at this hotel with comfortable beds and pillows. The suite on the 4th floor was street facing, and I appreciated having 2 bathrooms. The service was amazing, from the moment we arrived until we left. The staff accommodated us efficiently and even allowed us to park with no fee on street cleaning day. The location was convenient and central, perfect for exploring San Francisco.
Upon arrival, we were greeted by a fantastic host who brought us a bottle of Pinot Gris and assisted us up to our room. The rooms are well appointed with Apple TV's, L'Occitane toiletries, and a luxurious bed. However, the furniture in the rooms is not necessarily of the hotel's period, offering an eclectic mix of 'antique' pieces.
My stay at the hotel was quite pleasant overall. The rooms were spacious, with really comfortable beds and pillows, and they had all the essentials I needed. The service was excellent, accommodating us efficiently and being very friendly. The location was convenient for exploring the city, with various shops nearby. The dining experience was average, with continental breakfast options. The price was reasonable for what was provided, making it a good value for money.
The hotel has ups and downs. The rooms are cozy and equipped with luxurious amenities, but they are small for extra beds and can get chilly. The service is outstanding, with friendly and helpful staff, though some items might go missing. The location is convenient to explore the city but could feel unsafe for female travelers at night. The dining options are limited, but the sitting area is delightful. Overall, a mixed experience with some high points and room for improvement.
Next best alternative
Homewood Suites By Hilton South Las Vegas
Distinction New Plymouth Hotel
Mandarin Oriental Bosphorus, Istanbul
Weave Suites - Midtown
Comfort Inn Grand Rapids Airport
Grand Hotel Rimini
Pullman Lubumbashi Grand Karavia.
Grand Bayon Siem Reap Hotel
Casa Tortuga 5Th Ave
Aparthotel Adagio London City East
Best Western Plus Grand Hotel Elektra